“This is how it’s always been done,” is a dangerous statement for business leaders. Markets are far too competitive and change far too quickly for business as-usual to deliver quality results. Today, you have to focus on how quality management processes can be completed smarter, faster, easier and with more agility.

 

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About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


Keeping your customers at the center of your business means responding to their requests in a fast and efficient way. Your customers are used to getting what they want when they want it, so you need to leverage the latest technology to meet their increasing demands.

Epicor Customer Relationship Management (CRM) is a modern platform that provides a 360-degree view of the entire customer, supplier, or partner relationship. Control every aspect of your company’s interaction with customers and prospects—from generating the lead, to developing the opportunity, taking the order, producing and shipping or supplying the goods or services, receiving the payment, and supporting the customer.

 

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About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


Today’s field service organizations are faced with the challenge of transforming decades old business processes into efficient, cost effective, and customer centric practices using the complete set of technological tools available today.

Service organizations’ inability to execute these critical business processes is what we refer to as the field force execution gap. In order to bridge the gap, businesses must automate these processes with field service management software. When done correctly, this transition to automated processes provides a rapid, significant, and sustainable return on investment to your company

 

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About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


Senior level executives are at the core of any big departmental change. Success and failure rests on their shoulders. They need to be involved. Despite the pressure of this role, you can help them understand they don’t need to do everything.

Their job is to ensure new strategies align with overall business goals and changes are clearly laid out for employees. Your job is to convince them that Field Service Management (FSM) software does, in fact, align with business goals and explain how you’ll handle the transition. Take some pressure off executives by showing them you’ve done the research to get the program off the ground and you understand what it takes to succeed.

 

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About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


Increase the speed of data flow by integrating your computer-aided design (CAD) system and your Epicor ERP solution. In doing so, you can streamline the entire product development process and eliminate the burdens of having disparate systems—freeing your engineers to focus on design and innovation.

Epicor CADLink allows engineers to create Epicor Item Master and Bill of Materials (BOM) records identical to engineering CAD data with the click of a button. The direct integration reduces manual data, data entry and clerical errors, and your production process benefits from using information that is identical to work order documentation.

Keeping your Epicor engineering data accurate and synchronized with your engineering drawings and models is critical. With Epicor CADLink, you will see significant improvements in production speed, on-time shipments, and accuracy of Epicor engineering data—with reductions in engineering cost, scrapped parts, and confusion on the shop floor.

 

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About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


Alerts & Notifications automates shop floor communications with automatic messaging and escalation, so supervisors, managers, maintenance crews, and engineers can respond to conditions in the plant immediately. When process conditions need attention, when production stops, or when operators need help, Epicor Advanced MES instantly notifies the right people. We dispatch a signal or message that can be seen by just one, a few, or all people that need to be involved.

 

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About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


This discussion brief, together with its companion (The Economic Case for Deploying Epicor ERP in the Cloud) are designed to elevate discourse and provide guidance to organizations evaluating the best ERP deployment model (on premises, single-tenant SaaS or multi-tenant SaaS), unique to their business and technical environment.

It’s especially important to recognize that there is no universal answer to the question “Which deployment model is best?” as each customer presents unique business and technical requirements and abilities. The purpose of this document isn’t to provide absolute answers, but rather to arm readers with additional (and perhaps better) questions to assist in their own internal evaluation of deployment options. This is an especially important conversation for potential (and existing) Epicor customers because of our unique position in offering Epicor ERP across multiple licensing and deployment options.

Except as incidental to framing conversations around cloud deployment, this paper makes no effort to explore core ERP features/functions, or traditional line-of-business topics. While analysis is of the fit of the Epicor solution specific to your business needs is warranted as part of your product assessment, the reader is directed to content available at www.epicor.com on all matters of application functionality.

Key Take-Aways

1. The question “cloud or on premises?” presupposes an unnecessary tradeoff. The best answer is ‘both—and I reserve the right to change my answer over time as my business needs change.’ Epicor encourages customers to demand absolute freedom of choice from their ERP vendor and to not find themselves artificially constrained to only one deployment option due to limitations imposed by their solution vendor.

2. The best ERP systems are ‘everywhere for everyone.’ Deploying in the cloud is (for most customers) the fastest want to tie together remote facilities and mobile employees, thereby streamlining enterprise-wide collaboration and access.

3. Your IT department is ready, willing, and able of doing so much more than ‘racking and patching’ your servers. Moving Epicor ERP to the cloud likely frees your IT resources to focus on more strategic, and mission aligned tasks.

4. The topic of data security and residency is more nuanced than it may seem. In cloud deployments the actual physical location of your data may not be obvious, and that may not (or may) matter to you. However the security and disaster preparedness of your Epicor ERP needs to be well thought out, and for many companies, passing that responsibility to Epicor may provide for an elevated level of security, reliability, and availability.

 

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About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


For businesses whose operations increasingly span the globe, connectivity is not an option but a strategic imperative. One of the reasons for this is the accelerating pace of change and innovation driving market demand. Markets are inherently dynamic, often volatile, and supply networks that are widely dispersed and highly nuanced need to access information as it emerges, when it emerges, accurately, anywhere. This is necessary for operational efficiency, but also for effective collaboration, meaningful analysis, and supported decision-making.

 

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About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


As our world changes, we’re becoming more connected in all aspects of our personal and professional lives. While the number of connected devices increases, the cost of technology is decreasing, and fundamentally changing our expectations. The pervasive use of smartphones, smartwatches, and home virtual assistants serves up a steady stream of information that keeps us always connected to nearly whatever and whoever we choose. Now, facilities are increasingly becoming connected—like connected cars, connected cities, and connected flights. That means organizations are also creating new connections—like connected factories, warehouses, and machines, as well as the underlying software—to innovate how they leverage data for productivity gains, savings, and revenue growth.

 

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About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


As the manufacturing sector is poised to enter a new era—with additive manufacturing, cluster manufacturing, and near-shoring—and as digitization of the shop floor is creating new connections and new data streams, the need for responsiveness is more critical than ever.

Organizations must turn the explosion of data they have into intelligence and insights to support real-time decision making, at every level and across every function in the organization, and the extended supply chain. But over time, the ERP system—originally intended to automate and integrate business activities for improved productivity—starts becoming a real drag, literally, dragging down operational performance.

 

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About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.

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