The average smartphone has more than 60 installed apps, but you most likely learned how to use them with minimal trouble. This is because the user experience in applications for personal use is so intuitive. Users rarely visit the ‘Help’ section, and even young children are proficient without needing guidance.

However, it’s not the same case in software development. Global enterprise IT spending reached $3.7 trillion in 2019, but much of the user experience in enterprise software remains stuck in the past. Applications were often developed with features and functions in mind first; user experience was an afterthought. read the white paper to learn more about the Strategic Value of Outstanding User Experience in the Workplace.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.