As part of the Epicor Cloud ERP 10.2.700 Update, Epicor Cloud ERP pilot instances will upgrade to the newest release in September 2020. Read on to learn what new business value awaits and how to prepare.

What’s New In The Epicor Cloud ERP 10.2.700 Update

More details will be released as we near September 2020, but a few highlights include:

  • Cloud Read-only Data Access—Safely and securely view your data in a read-only environment. Epicor ERP Cloud Data Access is a new offering that allows for read-only access to your Epicor ERP instance. This new offering gives freedom of access while also safeguarding data security and system integrity. Access to the database will be on a read-only basis, but also near real-time (within seconds) to provide high value, whether leveraged by you directly or by ISV partners via APIs.
  • Epicor Advanced Unit of Measure—Seamlessly conduct business in a different unit of measure. A new capability, primarily aimed at the metals industry and adjacent industries, provides the ability to buy and value material in one unit of measure and transact in a different unit of measure.
  • Epicor Data Analytics (EDA) Financial Reporting—Budgeting, forecasting, and planning simplified. EDA Budgeting and Planning will provide an easy-to-use solution for budgeting, forecasting, and planning. With EDA Budgeting and Planning, you will be able to create financial budgets from scratch or prior year actuals and generate a budgeting workflow process, eliminating the need for Excel spreadsheets.
  • Epicor Kinetic—Continuing the journey to provide a modern and intuitive user experience with Epicor Kinetic. With this release, Epicor Kinetic is focused on the transformation of maintenance screens and quote to cash process forms targeting high-impact maintenance and entry screens. New enhancements will be made to Epicor Application Studio, which allows you to tailor Kinetic forms with low/no code that won’t break during an upgrade.

How To Prepare For The The Epicor Cloud ERP 10.2.700 Update

Epicor will upgrade pilot systems one month before production systems. This will provide Epicor Cloud ERP customers a chance to explore the updates in 10.2.700 without affecting production systems.

As a best practice, please use this time to review and make any necessary changes to your Unique Business Components (UBCs). This includes any custom reports, BAQs, BPMs, User Interface customizations, etc. Effective testing will ensure everything continues to operate as expected.

If you submit an EpicCare ticket for help with moving your UBCs from Pilot to Production, Epicor will do so for you during the upgrade weekend.

Important Dates

  • Friday, September 11, 2020
    Deadline for Flex customers to submit an EpicCare ticket indicating their preference to defer their upgrade to one of the alternate upgrade dates
  • What’s New in Epicor ERP Cloud 10.2.700 upgrade webinars are scheduled for mid-September. Register for one of the sessions to learn the latest about Epicor Kinetic, AppStudio, and Identity. If you cannot attend, they will be available on demand.
  • Friday, September 18, 2020 – Saturday, September 19, 2020
    Pilot system upgrade to 10.2.700. During this time, your pilot system will be unavailable while Epicor performs your upgrade, but don’t worry—your production system will not be affected by the new release. Once it is complete, log in to your pilot system and start exploring what’s new.
  • Tuesday, October 13, 2020 
    Pilot system update to 10.2.700.2 and UBC Opt-In Deadline. The final version that will be loaded into your Production system will be 10.2.700.2, so we’ll update your Pilot environment on this date. Also, if you want Epicor to move your UBCs from your Pilot environment to your Production environment, you must submit an EpicCare ticket to opt-in to the process. If you do not submit an EpicCare ticket to opt-in to the process, the UBCs from your Pilot environment will not be moved by Epicor to the Production environment.
  • Saturday, October 17, 2020 – Sunday, October 18, 2020
    Production system upgrade to 10.2.700.2. Your upgrade weekend arrives! While Epicor upgrades your production system to Epicor Cloud ERP 10.2.700.2, your system will be unavailable for several hours during this time.

 Note that dates are subject to change.

Flexing Your Upgrade

Subscribers to the Epicor Public Cloud Flex Option can follow the same schedule.

Alternatively, you have the option to defer your upgrade to Epicor Cloud ERP 10.2.700.

Below are the two date options for your flex upgrade.

                      Pilot                                                                              Production

Option 1:    Week of Dec 14, 2020                                               Jan 23-24, 2021

Option 2:    Week of Jan 18, 2021                                                Feb 20-21, 2021

If you choose to defer, you must submit an EpicCare ticket with your selected upgrade date (Option 1 or Option 2) and we will send you a personalized confirmation with your instructions. We must receive your deferral no later than Friday, September 11, 2020. If you do not choose to defer, we’ll keep you on cadence and automatically upgrade your system in September 2020.

Note: If you choose to defer your upgrade, you will not receive any 600.x updates after the 10.2.600.11 update. We only host the upgrade webinars on September 16 and September 17, but replays are accessible at any time afterwards as documentation on EpicWeb. If you defer, you are strongly encouraged to either attend or watch the replay so you are aware of the upgrade process.

About The The Epicor Cloud ERP 10.2.700 Update

The Epicor Cloud ERP 10.2.700 update is the second of two major upgrades in 2020, as part of the regular cadence and commitment to helping your business grow through innovation.

Unlike the more frequent monthly updates that are minor yet enhance your daily experience, major releases like this bring you greater usability, performance, and strategic value in a single upgrade. That’s why we give you advance notice and the opportunity to test and explore the updates in pilot before upgrading your production system.

Next Steps

Watch for additional information about the upcoming upgrade. You will be invited to join educational webinars on September 16 and September 17 to learn more about the Epicor Cloud ERP 10.2.700 update, how to prepare, and ways to leverage the new functionality for driving business growth. Documentation will also be made available on the Epicor customer portal EpicWeb. And as a reminder, reach out to EpicCare anytime you have a question or need application support.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.

2020 has reached the mid-year mark and Avalara is delivering a live presentation on this year’s sales tax changes. The report takes stock of what’s taken place in the world of sales tax since the year began. This includes emerging trends, unforeseen changes, and the curveball this year threw the world with the COVID-19 pandemic. Join us for a live webinar presented on July 15 at 1 pm by the sales tax experts at Avalara on their 2020 Sales Tax Changes Midyear Update.


The coronavirus (COVID-19) pandemic hamstrung brick-and-mortar commerce with a tremendous shift to digital operations and eCommerce.

All the while, businesses scrambled to deliver on fulfilment obligations to customers, remain solvent, and even retool to meet the demand for specific products.

Governments addressed the issue in a number of ways, with delayed VAT filings or temporarily cut the VAT rate for industries bearing the largest impacts. For example, the United States pushed back to state and federal income tax deadlines. This provides more time for individuals and businesses to file and pay.

2 Years Beyond South Dakota v. Wayfair, Inc.

If you recall the 2018 United States Supreme Court decision in South Dakota v. Wayfair, Inc., the ruling enabled states to tax businesses that have economic activity but no physical presence in the state. Otherwise known as economic nexus. It was a big deal. It still is. At the time, only a handful of states moved on the new ruling and began charging states without physical presence sales tax.

Fast-forward to the June 2020 sales tax situation and the vast majority of states have signed on to adopt these economic nexus laws. COVID-19 has only heightened awareness among states that remain on the fence and it won’t be long before these convoluted rules apply to all 50 states.

States Need More Money

As the last six months have proven, the states are on their own in a number of social and economic areas. As the pandemic continues to send shockwaves through economies of every scale, states are sure they’ll need to supplement their coffers one way or another to remain effective in serving their residents. 2020 sales tax rules for individual states are likely to change to address the need for making up lost revenue.

Digital And Streaming Services Can Expect To Pay More

If you haven’t heard of Zoom or GoTo Meeting, chances are you’ve been living under a rock for the past six months. States are anticipated to raise taxes on these heavily utilized platforms. As a result, digital meeting and entertainment services are likely to see sales tax legislature expanded at their expense.

More Collection Requirements For Marketplace Facilitators

Marketplace facilitators like Etsy, Amazon, eBay and others, are expected to collect and remit sales tax at an increasing rate. This shouldn’t come as a surprise. Most states already have such laws governing marketplace facilitator sales tax collections on the books. Just four states remain in this situation in the entirety of the US. One is already closely eyeing the implementation of such legislation.

The Dynamic Nature of 2020 Sales Tax

Nothing is guaranteed but death and taxes. Unfortunately, sales tax rules seldom retain the same state for very long. The last six months have seen reductions or eliminations of sales tax rules for feminine hygiene products. There’s even been discussion within some regions on the elimination of sales tax for firearms. Now, groceries are a focal point for communities hardest hit by job loss and economic downturn.

You can read more in Avlara’s comprehensive report, here: 2020 sales tax changes midyear update.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.

The latest update for Epicor ARM (Advanced Requisition Management) has been released as Epicor ARM 10.3 SP7. The developer, Precise Business Solutions, is an Independent Software Vendor (ISV) creating Epicor ERP solutions and more tools dedicated to minimizing waste and maximizing efficiency for small and medium-sized businesses.

What is Epicor Advanced Requisition Management?

Epicor Advanced Requisition Management (ARM) is an online requisition management and workflow solution designed to deliver full-cycle procurement functionality securely to your organization’s desktops or mobile devices. ARM’s real-time budget visibility empowers your company to make informed purchasing decisions, while consolidated purchase orders allow you to negotiate contract pricing with your suppliers-ultimately reducing costs and maximizing efficiency across your entire enterprise.

Solution Benefits

Epicor Advanced Requisition Management (ARM) is an online solution for managing the cycle of requisitioning, ordering, and receiving. Benefits include:

  • Reduce purchasing cost and effort
  • Improve communication internally and with vendors
  • Assign preferred suppliers or default supply locations
  • Gain visibility of the purchasing process


The web-browser-based application allows easy deployment throughout the enterprise, and facilitates the entire requisition process electronically-from requisition submission through to purchase order creation and optional distribution to vendors.

Epicor ARM automates and streamlines the procurement process, utilizing a web browser to integrate with and extend the Epicor Supply Chain Management module. Multiple approval methods provide a flexible framework that can be configured to meet the requirements of any organization.

Epicor ARM 10.3 SP7

In addition to features incorporated as part of the Epicor ARM scheduled product roadmap, the updates in this release have been influenced by requests received from Epicor ARM customers.

Epicor 10.2.600 compatibility, enhanced attachment capability and support for multiple invoices against a single purchase order receipt are just some of the features we have incorporated in this release to enhance your overall ARM experience.

An overview of some of these enhancements is outlined below.

New features and enhancements in Epicor ARM 10.3 SP7

  • E10.2.600 Compatibility (E10) – ARM 10.3.7 is compatible with E10.2.600.
  • Split BIL for APM and non-APM Environments (E10) – ARM has now split BIL with one version supporting APM and the other supporting non-APM environments. Choose the appropriate version when installing this product on your environment.
  • Support Edit Tax at Line level in AP Module (E10) – This is a ‘Manual Tax Override’ function that enables you to edit and override the tax on the line. Note that the line tax will be reset to the default values when copying the Invoice.
  • Support Project, Phase and Cost Code (APM) in AP Module (E10) – AP Invoice and Debit Memo now support Project, Phase and Cost Code (APM).
  • Support Hold Invoice and Hold Payments in AP Module (E10) – When selected, the ‘Hold Invoice’ check box represents a hold status on the entire Invoice. If you post a group that contains an Invoice on hold, this Invoice will not be posted. You will need to clear this check box and then re-post the group. When selected this check box also indicates that payments will not be made against the Invoice. ARM only enables this check box functionality in the time before the AP document is approved.
  • Support PO Receipt Attachments (E10) – Users can now attach a receipt document when entering PO receipts. ARM receipt attachments will not be integrated to Epicor at this time.
  • Support Receipt Attachment Visibility in AP Approval (E10) – In addition to the support for PO Receipt Attachments (above), ARM also supports the ability to view the Receipt Attachments during the AP Approval process.
  • Original Order Value on AP Invoice (E10) – Some new read only fields have been added to the AP Invoice screen. The Ordered field shows the original value of the order raised. The Un-receipted field shows the value of the line that is not received yet.
  • AP Invoice Filter Settings Enhancement (E10) – The AP Search filtering criteria is retained for each individual ARM user.
  • Support Multiple Invoices Against a Single PO Receipt (E10) – ARM now supports partial Invoices for a single Purchase Order receipt. After adding a PO Receipt line to an AP Invoice, a new check box entitled ‘Final’ is shown on the main Invoice screen. When ticked, this action indicates the line is finished with Invoicing stage. To perform partial Invoicing the AP documents need to be within the same Invoice Group. When the first partial Invoice is created and approved, it will move from the ARMUNAPP Group to the nominated Invoice Group. If a second Invoice is raised, an error will be shown in ARM due to the two Invoices present in different Groups. Therefore, the first Invoice will require posting in Epicor in order to proceed with creating any subsequent Invoices. This functionality requires configuration in Epicor. Go to Company Configuration> Modules> Finance> Accounts Payable and enable the ‘Allow Multiple Invoicing of Receipts’ check box.
  • AP Invoice Search Results Set and Export (E10) – The Export feature now includes the Vendor name and Invoice Date on the export file.
  • AP Approval Process Enhancement (E10) – A new <Next> button feature has been added to the AP document screen. This allows the user to move and load the next AP document from the AP Search results.
  • Punchout Enhancement (E10) – The PunchOut processing has been altered to conform with SameSite cookie policy that was introduced in newer versions of Google Chrome and Microsoft Edge browsers.

Read the Epicor ARM 10.3 SP7 Release Guide for further detail on all the features and enhancements outlined above.

Epicor ARM 10.3 SP7 Upgrade Eligibility

Epicor ARM 10.3 SP7 is compatible with Epicor 10, Epicor 9.0.5 and Enterprise 7.4 SP7.

Users upgrading to Epicor ARM 10.3 SP7 should note the following:

  • If you are upgrading from ARM versions 10.0 SP6, ARM 10.1.0, ARM 10.1 SP1 – SP4, you must run the Upgrade Manager to migrate data so that it will be compatible with the enhanced approvals process that was introduced in ARM 10.1 SP6.
  • If you are upgrading from ARM 10.1 SP5 (or above) you do not need to run the Upgrade Manager to migrate your data as it will already be compatible with the enhanced approvals process (introduced in ARM 10.1 SP6).

Users upgrading to this version should perform a full synchronisation on the GLAccountDefinition and GLAccount jobs within Integration Manager

Spotlight on ‘Blanket Order’ functionality

Two common questions we receive is “What is a blanket order?’ and “Can I use it for the ordering of maintenance and repair services?”

‘Blanket Orders’ go by a few names – sometimes called ‘blanket purchase agreements’ or ‘call-off orders’. These orders allow an organisation to create a requisition for a contracted amount with a supplier, to be consumed over a period of time. Expenses can then be ‘drawn down’ from this approved amount incrementally, as required. This makes it very convenient for utilities and services-related expenses, where the exact amount cannot be known in advance.

Epicor ARM Blanket Order Demonstration

To see how ARM Blanket Order functionality works, click the demonstration video below:

About Precise Business Solutions

An award-winning and market-leading provider of ERP software solutions. Precise provides global software solutions, coupled with local business expertise. Precise is a leading provider of business software solutions and associated services to the Australian and international market place. A wholly-owned Western Australian company, Precise has been in business since 1989. Over the last 25 years Precise has assisted organisations to maximise efficiencies and gain a competitive advantage. Precise Business Solutions is also the developer of integrated companion solutions for Epicor ERP and Prophet 21: – Epicor Advanced Requisition Management (ARM) – Precise Point of Sale (POS) These solutions are distributed worldwide through their alliance partner Epicor Software Corporation. Precise continues to be a market leader in implementation, support and services. Partnering with their customers to help them be the best they can be, has always been Precise’s primary focus.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.