Manufacturers are quite familiar with feeling the squeeze of constrained talent pools. This can be said for just about every department of a business. When it comes to ERP staff, qualified individuals can be tough to come by even in healthy job markets. This becomes even more apparent when seeking ERP staff with backgrounds that align with the unique needs of manufacturing businesses. Remote Staff Augmentation, also known as Virtual Staff Augmentation, for manufacturers is one answer to the problem of finding qualified staff to keep your manufacturing business running at peak performance.
Whether you’re working on the road, at home, or onsite, Encompass has the capacity to supplement ERP staff remotely with remote workforce augmentation.
What is Remote Workforce Augmentation?
Remote Workforce Augmentation is the ability to supplement your internal staffing needs with employees, contracted or otherwise, that operate remotely and generally interact with a business by virtual means.
Why use Remote Workforce Augmentation?
There are many reasons why a company would choose to leverage Remote Workforce Augmentation for their ERP needs. This includes everything from simple system checks and reviews to advanced projects and ongoing support.
Some of the most common pain points for manufacturers that lead to leveraging remote workforce augmentation include:
- Being overburdened with incoming orders or outgoing purchase orders
- Achieving business goals
- Running regular reports
- Adding ERP coverage without bringing on new employees
- Bridging gaps between office staff and departments
If you are experiencing any of these pain points or have a few that you think may qualify for remote workforce augmentation and IT support, Encompass has the right person for you.
How Encompass Provides Remote Workforce Augmentation
Companies that cannot afford or do not have a need for fulltime ERP staff will want to consider Remote Workforce Augmentation. This arrangement is one where the company will contract their ERP work and support requirements out to a third party, in this case Encompass Solutions, Inc. (ESI).
ESI will provide several levels of support for a business to evaluate when considering remote workforce augmentation, which includes:
- Supplementing your ERP staff
- Bridging gaps during personnel turnover
- Supporting teams with those on Maternity/Paternity leave
- Quote/Order Entry
- Job Creation/Closing
- Purchase Order Entry
- AR Invoicing
- Shipping Notifications
- Manual EDI processing
- Transitioning back to your team if needed
Depending on your level of requirements, you may choose a basic or more comprehensive offering. Use your procedures – we’ll do the work!
Get started with Encompass Remote Workforce Augmentation
If you are ready to supplement internal operations with ESI staff or would like a review of your internal processes to find the best solution to your needs, we can help you get started.
It all starts with an informal review of your current process, which includes:
- Order Entry
- Purchase Order Entry
- Customer Statements
- and more
As part of the process, your business will provide Encompass with your procedures and our team will execute this according to your business processes and requirements.
Following that, ESI will document our progress throughout the day, providing regular reports and communications to your team or “next in line” person to make sure you are always kept up to date.
If you are ready to have the conversation around your IT support and remote workforce augmentation needs, contact Encompass today.
About Encompass Solutions
Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.