Global Hyatt Corporation is one of the world’s premier hotel companies with over 365 hotels in 45 countries worldwide that employs around 90,000 associates. The Hyatt story began in 1957 when it opened its first hotel at an airport in Los Angeles. 10 Hyatt hotels around Europe, in Hamburg, Berlin, Cologne, Mainz, Zurich, Milan, Paris, London, and Birmingham, benefit from the services the Hyatt Shared Services Centre in Mainz has to offer. Additionally, seven independent companies within Global Hyatt Corporation, including the new brand Andaz ™, are managed via a central server at the Shared Services Centre in Mainz.

Success Highlights


  • Hyatt Shared Services Centre required a software solution that would bring together hotel processes and data at a global level.


  • Robust and flexible web services software solution with strong integration capabilities.


  • Reduced the workload at the Shared Services Centre
  • Role-based access to individual supports Sarbanes-Oxley.
  • Straightforward assimilation of new properties to Shared Services Centre



About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.