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In recent years, the rising average age of vehicles on the road has presented a valuable opportunity for automotive service providers looking to gain additional business. On the other hand, thriving high-volume shops face limitations to the amount of work they can take on. Those limitations often are dictated by time – the time required to diagnose a needed repair, generate an estimate, order replacement parts and/or complete the repair. Increasing Service Shop Efficiency is an endeavor automotive service providers of every size are constantly striving for.

The Push For Service Shop Efficiency

Service professionals have no control over the number of hours in the day – only how they use them. The good news is that modern technology solutions can have a drastic impact when it comes to how much time is spent on common service-related tasks. One solution is the powerful, web-based Epicor Integrated Service Estimator (ISE) service estimating tool. Implemented by thousands of tire dealerships, oil-and-lube facilities, transmission service businesses, tune-up specialists and general repair shops, the platform enables users to quickly and accurately generate comprehensive repair estimates and source replacement parts from multiple local vendors.

For a limited time, those who rely on ISE to streamline their estimating and parts sourcing processes will have an opportunity to participate in a new sweepstakes promotion. From December 1 through May 31, 2018, Epicor will hold monthly drawings to award a total of 12 professional-grade Innova scan tools to vehicle service businesses using the platform, with each order generated and completed through ISE earning users one free entry. Two scan tools will be awarded each month to randomly chosen winners – one Innova 5160 CarScan PRO for the first-place winner and one Innova 5100 CarScan ABS/SRS for the second-place winner.

How Providers Can Increase Service Shop Efficiency

This new promotion makes sense for Epicor and Innova on many levels. Not only do both companies share a strong, ongoing commitment to the success of their customers, but, in many respects, Epicor ISE is the service counter equivalent of a high-tech diagnostic tool. Both solutions serve the function of automating what traditionally were manual processes to increase overall shop productivity. Both also facilitate a shop’s ability to complete jobs faster and get customers in and out with as little hassle as possible. Not only does this ensure a superior customer experience, but it also gives automotive service shops an opportunity to take on more business.

To learn more about our Epicor ISE solution and the new sweepstakes promotion, contact your Epicor representative or visit www.epicor.com/ISEsweeps.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


Automotive service providers thriving in today’s challenging
economic climate often have one thing in common – a drive to pursue continuous
improvement
. Successful shops are always looking for ways to increase salesan image of the new Epicor integrated service estimator on display. and
revenue and give customers more reasons to remain loyal.  Shop professionals can see a powerful new
solution to this challenge in the Epicor booth at this week’s Automotive
Aftermarket Products Expo (AAPEX) in Las Vegas. That solution is the Epicor Integrated Service Estimator.

Epicor Integrated Service Estimator (ISE)

Epicor is expanding its presence in the automotive service
sector with each new generation of the powerful Epicor Integrated Service
Estimator (ISE)
web-based service estimating and parts sourcing solution. This
business-building tool provides shop professionals with instant, one-click
access to automotive parts information, pricing and local availability, as well
as labor information, OE service intervals and other critical information
needed to boost mechanical repair sales and bay productivity.

Epicor Integrated Service Estimator Expansion

By extending the Epicor Integrated Service
Estimator 
efficiency benefits to
technicians, the optional “Smart Inspection” mobile tool helps
service providers instantly capture and communicate the results of comprehensive,
guided vehicle inspections. This innovative new feature lets technicians use
tablet computers to photograph and record the condition of key vehicle systems
and components. They can then deliver this information to the customer in a
customized report and import the results to their shop’s point-of-sale system.

By providing quick access to more than 11 million parts from
over 7,800 manufacturer product lines, Epicor Integrated Service
Estimator 
allows users to expand into virtually any mechanical service category and create professional job estimates in as little as one minute. With the addition of our new Smart Inspection feature, the tool has become that much more powerful by giving technicians a way to help eliminate manual data input and offer consumers the information needed to make more informed decisions.

Already, ISE is helping thousands of automotive service, tire, and oil-and-lube businesses increase productivity and boost mechanical sales by allowing them to quickly and efficiently import parts, labor and pricing information into their estimates, work orders and invoices. And the new Smart Inspection tool is indicative of what many successful automotive service businesses already know – there is always room to improve.

Top 10 Benefits Of The Epicor Integrated Service Estimator

Automotive repair shops receive substantial benefits when utilizing the full potential of the Epicor Integrated Service Estimator™, which include.

  1. Expansion into virtually any mechanical service category through instant access to information on more than 10 million parts from over 7,800 manufacturer product lines
  2. Drive sales of high-value/high-margin jobs through an integrated database of OE-recommended service intervals
  3. Enabling service writers fast, confident and effective recommendations when providing add-on services by putting more information at their fingertips
  4. Save time on every estimate with one-click access to part details, photos, pricing, and local availability
  5. Elimination of estimating errors with documented parts and labor requirements for each job
  6. Closing more sales and impressing customers by quickly producing accurate, professionally printed mechanical estimates
  7. Completing estimates and repair orders in as little as one minute by eliminating the need to rekey parts and labor information
  8. Increasing bay and technician productivity by electronically confirming part availability through local suppliers
  9. Quickly creating comprehensive, accurate estimates on complex mechanical repairs through more than 400 custom job packages
  10. Avoid time-consuming software maintenance with a cloud-based architecture that ensures you’re always running the latest and best version Learn more about Integrated Service Estimator.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.