Headquartered in Salt Lake City, Utah, Traeger Grills specializes in the design and manufacture of wood pellet grilling systems that bypass conventional propane and charcoal burner capabilities—creating healthy foods with a flavorful, smoky taste.

Offering a complete line of grills, hardwood pellets, sauces, and accessories, Traeger surpassed its expectations by increasing year-to-year sales by nearly 40 percent over the last three years. Among the driving forces behind this sales boost was an expanded retail channel consisting of big box and specialty dealers, online venues, and specialty events that dramatically generated greater awareness among key audiences—ranging from barbecue enthusiasts to world-renowned chefs.

Success Highlights

Challenges

  • Easily fulfill a dramatic increase in orders generated from new markets and expanded sales channels

Solution

  • Epicor® ERP Cloud

Benefits

  • Reduce delivery times and costs
  • Identify stock availability and location in real-time
  • Quickly secure additional IT resources during peak times with minimal expense
  • Shifted IT from a capital expenditure to an operational expenditure

 

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About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


It’s no secret that dealers face intense complexity. Juggling brands and customer expectations are a constant challenge on top of staying up-to-date on the latest e-commerce innovations. All of this results in fierce competition for manufacturers to craft the best experience for their dealers. This is where Epicor’s innovative Dealer Network Portal comes into play. Want to know more about this invaluable tool? Get in touch with our team of Epicor experts for more information on how you can leverage this integration on your Epicor system.

Portal Benefits

With the Epicor Dealer Network Portal, you can stand out and win business. This tool for sales and service personnel facilitates quick configuration, pricing, and quoting of orders. You can also manage service and warranty needs for all your products in one convenient place.

The solution integrates seamlessly into Epicor and offers huge benefits to manufacturers, including:

  • Streamlined Order Processing
  • Branded Experiences
  • Self-Service Portals
  • Service and Warranty Needs
  • Intuitive Dealer Experience
  • Stronger Dealer Relationships
  • Real-Time Data

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For more information on the Epicor Dealer Network Portal, contact us below.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider, and Epicor Platinum Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.