Epicor has announced the upcoming major product upgrade of Epicor Kinetic 2021.1 in April 2021. This upgrade not only represents a major milestone in the advancement of manufacturing solutions from Epicor, but also a complete rebranding of the Epicor ERP solutions as Epicor Kinetic.

Epicor Kinetic 2021.1 represents decades of the Epicor manufacturing expertise fully reimagined for today’s modern workforce and digital business. Given such depth of enhancements in this upgrade, the standard testing timeframe for customers on cadence has been extended from four weeks to seven weeks.

What’s New in Epicor Kinetic 2021.1

More details will be released, but a few highlights include:

A Transformed User Experience

Enjoy the fresh look and intuitive design of all your most-used screens and forms – now accessible in a web browser – as the user experience transformation is getting closer to completion.

Expanded Capabilities of Application Studio

Your daily users will appreciate what your power users already know – This robust low/no code toolset is more feature-rich and intuitive to help even the casual user personalize screens to work faster and smarter.

Improved Help & Support Panel

With so many new features, it’s important to have quick and easy access to help when you need it. The Help & Support panel now features familiar type-head predictive search results and more ways to personalize your favorite topics.

Important Dates For Epicor Kinetic Upgrades

For cadence customers

Date​

Event

​Details

Wednesday, April 14, 2021

Data Refresh in Pilot For all live Public Cloud customers staying on cadence, your pilot database will be automatically refreshed this day. Additional environments are not automatically refreshed, but if you would like them to be, please submit a case in EpicCare by Friday, April 9.

For implementing customers staying on cadence, your pilot database will not be automatically refreshed, unless you submit an EpicCare ticket requesting a refresh by Friday, April 9. Please note that you will not be able to have your database refreshed from Production to Pilot during the upgrade testing period.

Thursday, April 15, 2021

Data Refresh in Pilot for MT/Express

For all legacy Multi-tenant and Express customers, your pilot database will be automatically refreshed this day.

Friday, April 16, 2021 –

Saturday, April 17, 2021

Pilot System Upgrade to 2021.1 During this time, your Pilot system, Education environment, and additional environments will be unavailable while Epicor performs your upgrade, but don’t worry—your Production system will not be affected by the new release. Once it is complete, log in to your Pilot system (and other environments) to start exploring what’s new.

Sunday, April 18, 2021 –

Friday, June 4, 2021

Extended Testing Timeline

There are seven weeks to test in Pilot. Between the upgrade from Pilot to Production, there will be two updates for customers on cadence.

Tuesday, May 11, 2021

Pilot System Update to 2021.1.2 Your Pilot system and additional environments will be updated to include quality enhancements.

Tuesday, June 1, 2021

Pilot System Update to 2021.1.3

This will be the second and last update before the upgrade to Production

Tuesday, June 1, 2021

UBC Opt-In Deadline
  • Multi-tenant and Express customers (legacy cloud customers)
    If Multi-tenant and Express customers want Epicor to move your unique business components (UBCs) from your Pilot environment to your Production environment, you must submit an EpicCare  ticket to opt-in to the process. If you do not submit an EpicCare ticket to opt-in to the process, the UBCs from your Pilot environment will not be moved by Epicor to the Production environment.

 

  • Public Cloud customers (Azure)
    Customers on the public cloud that would like to move your unique business components (UBCs) from your Pilot environment to Production environment, please refer to KB0035160 for instructions, or attend the complimentary “Learn How to Manage Your Unique Business Components” course from Epicor University.

Saturday, June 5, 2021​ –

​Sunday, June 6, 2021

Production System Upgrade to 2021.1.3

Your upgrade weekend arrives! While Epicor upgrades your Production system to Epicor Kinetic 2021.1.3, your system will be unavailable for several hours during this time.

 

Flex Customers

Date​

Event

​Details

Friday, April 9, 2021

Deadline for Flex Customers  Deadline for customers purchasing the Flex option to submit an EpicCare ticket indicating your preference to defer your upgrade to one of the alternate upgrade dates listed below.

Week of June 21, 2021

Flex Option #1:
Pilot System Upgrade
For Flex Option #1 customers, your Pilot system, Education environment, and additional environments will be unavailable while Epicor performs your upgrade, but don’t worry—your Production system will not be affected by the new release. Once it is complete, log in to your Pilot system (and other environments) to start exploring what’s new.

Week of July 19, 2021

Flex Option #2:
Pilot System Upgrade
For Flex Option #2 customers, your Pilot system, Education environment, and additional environments will be unavailable while Epicor performs your upgrade, but don’t worry—your Production system will not be affected by the new release. Once it is complete, log in to your Pilot system (and other environments) to start exploring what’s new.

Friday, July 24, 2021 –

Saturday, July 25, 2021

Flex Option #1
Production System Upgrade to 2021.1
Flex Option #1 customers: your upgrade weekend arrives! While Epicor upgrades your Production system to Epicor Kinetic 2021.1, your system will be unavailable for several hours during this time.

Friday, August 21, 2021 –

Saturday, August 22, 2021

Flex Option #2
Production System Upgrade to 2021.1

Flex Option #2 customers: your upgrade weekend arrives! While Epicor upgrades your Production system to Epicor Cloud ERP Kinetic 2021.1, your system will be unavailable for several hours during this time.

Note that dates are subject to change.

How To Prepare

Epicor will upgrade your Pilot system and any additional environments seven weeks before Production for customers on cadence. This will provide an opportunity to explore the  functionality updates in 2021.1.1 without affecting your Production system.

As a best practice, please use this time to review and make any necessary changes to your Unique Business Components (UBCs)—custom reports, BAQs, BPMs, User Interface customizations, etc.—to ensure everything continues to operate as expected. There will be more information regarding sample test plans and more that will be made available to you on EpicWeb Documentation.

Flexing Your Epicor Kinetic Upgrade

Subscribers to the Epicor Public Cloud Flex Option can follow the same schedule, but you have the option to defer your upgrade to Epicor Kinetic 2021.1. Below are the two date options for your flex upgrade. Please note the deferred upgrades still have the usual four weeks to test. If you are a Premium Flex Test subscriber, please communicate your preferences by the same deadline and process below.

Pilot ​Production
​Option 1: ​Week of June 21, 2021 ​July 24-25, 2021
​Option 2: ​Week of July 19, 2021 ​August 21-22, 2021

Pilot upgrade dates will be communicated closer to the date.

If you choose to defer, you must submit an EpicCare ticket by Friday, April 9 with your selected upgrade date (Option 1 or Option 2) and we will send you a personalized confirmation with your instructions. We must receive your deferral no later than Friday, April 9. If you do not choose to defer, we’ll keep you on cadence and automatically upgrade your system in June 2021.

Note: If you choose to defer your upgrade, you will not receive any 700.x updates after the 10.2.700.12 update. We only host the upgrade webinars on April 6 and April 7, but replays are accessible at any time afterwards as documentation on EpicWeb. If you defer, you are strongly encouraged to either attend or watch the replay so you are aware of the upgrade process.

Next Steps

1. Watch the “What’s New in Epicor Kinetic 2021” Webcast Replay

The webcasts were held in early April. If you were not able to attend or need a refresher, we encourage you to watch the replay to understand how to prepare, ways to leverage the new functionality for driving business growth, and be aware of the upgrade process. The link to view on demand is coming soon!

2. Before Your Upgrade

Take a look at all of your Epicor Kinetic 2021.1 resources in Documentation – available mid-April. Particularly useful documents include:

  • What’s New via the Feature Summary
  • Upgrade Guide
  • Change list in the Release Notes document

3. During Your Testing Window 

  • Resolve any issues with your configurations
  • Test your business flow in critical areas
    *Testing tip: print customer-facing documents
  • Review daily, weekly, and monthly processes

And as a reminder, reach out to your Encompass CAM or EpicCare anytime you have a question or need application support.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


On Tuesday, April 6th, Epicor has announced that going forward Epicor ERP, it’s flagship software solution for manufacturing industries, will be referred to as Epicor Kinetic and defined by the new Epicor Kinetic User Experience.

As the latest product update of Epicor ERP Cloud emerges in the form of version 11, this exciting change coincides with the many enhancements to functionality and overall user experience.

Epicor ERP Becomes Epicor Kinetic

Epicor ERP will “officially” become Epicor Kinetic with the general availability release on June 10, 2021. The initial product release will be called Epicor Kinetic 2021.1.

The ideal platform for manufacturers, Epicor Kinetic is a modern solution that serves the needs of businesses that make the things that keep the world moving. The recent evolution of Epicor Kinetic reveals a great new user experience that represents the lively, energetic impact of an entire ERP solution to accelerate business’ ambitions.

Top Epicor Kinetic User Experience Benefits

Technology is ever evolving. We’re continuously innovating to deliver the modern and intuitive applications your business needs to stay competitive today and tomorrow. Discover the top user experience benefits you get when upgrading to the latest release of Epicor Kinetic.

  1. Simplicity – Attract and retain talent with modern and intuitive applications that boost productivity and simplify everyday tasks. The Epicor Design System enables a simple and delightful user interface that provides a consistent experience across applications. Reduce training and user onboarding time with embedded guided learning and contextual education tools that enable users to learn as they go.
  2. Mobility – Browser-based user experience that provides the mobility you need to keep your business running anytime, anywhere. No matter if you’re visiting a client on the field, walking through the shop floor or sitting at your desk, you’ll be able to easily access the system through the device and browser of your choice.
  3. Connectivity – Enable connections between users, business workflows and processes. Extend technology beyond power users and incentive greater internal collaboration with solutions like Epicor Collaborate, Epicor IoT, and Epicor Virtual Agent.
  4. Efficiency – Happy employees are more productive and engaged. Complete tasks in less time and optimize processes. Everything is easily accessible through the main menu and the Home Page can be personalized by user. Screens show the most relevant information and let you drill down into details with expandable panel cards as you need.
  5. Tailored Experience –  Create your own experience at a user or company level. We take system flexibility to the next level with Application Studio. Tailor applications with a best-practice approach in a low/no code environment, that is compatible with cloud and it’s upgrade resilient.

Reach out to Encompass for more information on how the Epicor Kinetic User Experience can help better manage your business today.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


Epicor has announced the upcoming Epicor ERP Cloud 11.1.100 upgrade in April 2021. Epicor ERP Cloud E11 is a major product upgrade and represents decades of the Epicor manufacturing expertise fully reimagined for today’s modern workforce and digital business. Given such depth of enhancements in this upgrade, the standard testing timeframe for customers on cadence has been extended from four weeks to seven weeks.

Epicor ERP 11 will become generally available in mid-June, 2021.

What’s New in Epicor ERP 11.1.100

More details will be released in the near future, but a few highlights include:

  • A transformed user experience
    Enjoy the fresh look and intuitive design of all your most-used screens and forms – now accessible in a web browser – as the user experience transformation is getting closer to completion.
  • Expanded capabilities of Application Studio
    Your daily users will appreciate what your power users already know – This robust low/no code toolset is more feature-rich and intuitive to help even the casual user personalize screens to work faster and smarter.
  • Improved Help & Support Panel
    With so many new features, it’s important to have quick and easy access to help when you need it. The Help & Support panel now features familiar type-ahead predictive search results and more ways to personalize your favorite topics.

Date​

Event

​Details

Tuesday, April 6, 2021 &

Wednesday​ April 7, 2021

Upgrade webinars Upgrade webinars are held, recorded, and posted as documentation in EpicWeb. Please plan to join or watch the replay so you are aware of the upgrade process. Webinar registration information will be sent mid-March.

Friday, April 9, 2021

Deadline for Flex customers 

Deadline for customers purchasing the Flex option to submit an EpicCare ticket indicating your preference to defer your upgrade to one of the alternate upgrade dates listed below

Friday, April 16, 2021 –

Saturday, April 17, 2021

Pilot system upgrade to 11.1.100.0 During this time, your Pilot system and additional environments will be unavailable while Epicor performs your upgrade, but don’t worry—your Production system will not be affected by the new release. Once it is complete, log in to your Pilot system (and other environments) to start exploring what’s new.

Friday, April 16, 2021 –

Saturday, April 17, 2021

Extended testing timeline

There are seven weeks to test in Pilot. Between the upgrade to Pilot to Production, there will be two updates for customers on cadence.

Tuesday, May 11, 2021

Pilot system update to 11.1.100.2 Your Pilot system and additional environments will be updated to include quality enhancements.

Tuesday, June 1, 2021

Pilot system update to 11.1.100.3

This will be the second and last update before the upgrade to Production

Tuesday, June 1, 2021

UBC Opt-In Deadline

  • Multitenant and Express customers (legacy cloud customers)
    If Multitenant and Express customers want Epicor to move your UBCs from your Pilot environment to your Production environment, you must submit an EpicCare  ticket to opt-in to the process. If you do not submit an EpicCare ticket to opt-in to the process, the UBCs from your Pilot environment will not be moved by Epicor to the Production environment.
  • Public Cloud customers
    Dedicated tenant customers that would like to move your UBCs from your Pilot environment to Production environment, please refer to KB0035160 for instructions, or attend the complimentary “Learn How to Manage Your Unique Business Components” course from Epicor University.

Saturday, June 5, 2021​ –

​Sunday, June 6, 2021

Production system upgrade to 11.1.100.3

Your upgrade weekend arrives! While Epicor upgrades your production system to Epicor Cloud ERP 11.1.100.3, your system will be unavailable for several hours during this time.

*Note that dates are subject to change.

How to Prepare For The Epicor ERP Cloud 11.1.100 Upgrade

Epicor will upgrade your Pilot system and any additional environments seven weeks before Production for customers on cadence. This will provide an opportunity to explore the  functionality updates in 11.1.100 without affecting your Production system.

As a best practice, please use this time to review and make any necessary changes to your Unique Business Components (UBCs)—custom reports, BAQs, BPMs, User Interface customizations, etc.—to ensure everything continues to operate as expected. There will be more information regarding sample test plans and more that will be made available to you on EpicWeb Documentation.

Flexing Your Epicor ERP Cloud 11.1.100 Upgrade

Subscribers to the Epicor Public Cloud Flex Option can follow the same schedule, but you have the option to defer your upgrade to Epicor Cloud ERP 11.1.100. Below are the two date options for your flex upgrade. Please note the deferred upgrades still have the usual four weeks to test. If you are a Premium Flex Test subscriber, please communicate your preferences by the same deadline and process below.

Pilot ​Production
​Option 1: ​Week of June 21, 2021 ​July 24-25, 2021
​Option 2: ​Week of July 19, 2021 ​August 21-22, 2021

Pilot upgrade dates will be communicated closer to the date.

If you choose to defer, you must submit an EpicCare ticket by Friday, April 9 with your selected upgrade date (Option 1 or Option 2) and we will send you a personalized confirmation with your instructions. We must receive your deferral no later than Friday, April 9. If you do not choose to defer, we’ll keep you on cadence and automatically upgrade your system in June 2021.

Note: If you choose to defer your upgrade, you will not receive any 700.x updates after the 10.2.700.12 update. We only host the upgrade webinars on April 6 and April 7, but replays are accessible at any time afterwards as documentation on EpicWeb. If you defer, you are strongly encouraged to either attend or watch the replay so you are aware of the upgrade process.

Next Ste​​ps

Watch for additional information about the upcoming upgrade. You will be invited to join educational webinars on April 6 and April 7 to learn more about Epicor ERP 11.1.100, how to prepare, and ways to leverage the new functionality for driving business growth. Documentation will also be made available on the Epicor customer portal EpicWeb.

And as a reminder, reach out to Encompass anytime you have a question or need application support. ​​​​

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


The latest release of Epicor Advanced Requisition Management (ARM), v10.3 SP5, is here! In addition to features incorporated as part of Epicor ERP’s scheduled product roadmap, the updates in this release have been influenced by requests received from Epicor ARM customers. Email notification enhancements, mandatory attachments and updates to standing orders are just some of the features incorporated in this release to enhance the overall ARM experience.

What is Epicor Advanced Requisition Management?

Epicor Advanced Requisitions Management (ARM) is an online workflow and purchase requisition tool which enables organizations to gain visibility and control over their procurement spending and reduce their purchasing costs.

Epicor ARM automates and streamlines the procurement process, utilizing a web browser to integrate with and extend the Epicor Purchasing module. Multiple approval methods provide a flexible framework that can be configured to meet the requirements of any organization.

New Features And Enhancements In Epicor ARM 10.3 SP5

  • Multiple Approver Node ‘Require All’ Function (E7/10) – A new checkbox option is now available when editing a node that allows for the selection of multiple approvers in an approval tree. When ticked, the submitted document will require all approvers configured on the node to approve it in order to progress up to the next approval node. A single rejection will result in a rejected outcome.
  • AP Location and Category Approval Trees (E10) – Epicor ARM now supports ‘Location’ and ‘Category’ approval trees for AP (Accounts Payable).
  • Email Approvals (E7/10) – Epicor ARM approvals have been enhanced to allow users to approve/reject directly from the notification email.
  • New Validation Rule: Mandatory Attachment (E7/10) – A new validation rule has been added which (when activated) requires a user to upload an attachment to the requisition before it can be submitted for approval.
  • Catalogue Default View (E7/10) – A new setting has been introduced which defaults the Catalogue search view to either Grid, List or Table format.
  • Auto Purchase Order for New Vendors (E10) – By default, purchase Orders are now automatically created upon approval of requisitions, for new vendors. This setting can be changed via vendor settings.
  • Project Budget calculation in Standard Epicor Project/Non-APM Setup (E10) – Epicor ARM now supports the ability to calculate project budgets using either WBS (work breakdown structure) Phases or Project Costs analysis in a Non-APM setup.
  • Standing Order Due Date (E10) – The due date for orders that are generated from a standing order is now configurable in Epicor ARM.
  • Support for Vendor ID Changes in Epicor (E10) – When a Vendor ID in Epicor is changed, Epicor ARM automatically updates with the new Vendor ID.
  • Auto-Email Failure Notifications (E7/10) – Epicor ARM now provides email bounce back notifications for the auto-email functionality.
  • Auto Email Notifications Supported on Auto-Approve Nodes (E7/10) – A new setting has been introduced allowing email notifications to be sent to Approvers whose approval tree nodes are flagged with the ‘Auto-Approve’ option.

Contact Your Encompass CAM for further details on all these updated features.

Epicor Advanced Requisition Management 10.3 SP5 Upgrade eligibility

Epicor ARM 10.3 SP5 is compatible with Epicor 10 and 7.4 SP7. Existing ARM customers have the option to upgrade to ARM 10.3 SP5 at any time, and while many of the features of the latest releases cater predominantly to Epicor 10 users, customers do not necessarily need to be on the latest version of Epicor to implement ARM now. Contact your Encompass Customer Account Manager for more information.

Users upgrading to Epicor ARM 10.3 SP5 should note the following: If you are upgrading from ARM versions 10.0 SP6, ARM 10.1.0, ARM 10.1 SP1 – SP4, you must run the Upgrade Manager to migrate data so that it will be compatible with the enhanced Approvals Process that was introduced in ARM 10.1 SP6.

If you are upgrading from ARM 10.1 SP5 you do not need to run the Upgrade Manager to migrate your data. It will already be compatible with the enhanced Approvals Process (introduced in ARM 10.1 SP6).

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


Epicor ERP 10.2.400 Release is Now Generally Available

With this latest Epicor ERP 10.2.400 release, Epicor continues to deliver on its commitment to be the cloud ERP provider of choice. Epicor announced its strategic partnership with Microsoft AzureTM in May 2018, and that relationship has deepened and evolved as Epicor’s cloud business grows globally. The momentum is undeniable—as of April 2019, there are over 500 companies leveraging Epicor ERP in the cloud, a jump of nearly 20% since the last release.

Epicor continues to make investments in its industry capabilities, with functionality that can leverage the Internet of Things (IoT) in order to connect machines and gather data across factory floors. Epicor is also still “customer-obsessed,” and have worked on modernizing and enhancing user interactions and experience throughout the entire customer journey.

Epicor continues to execute against its roadmap of investing in functionality aligned to the company’s main investment themes, with the focus of this release on Experiences, Analytics, and Industry.

Transforming The User Experience with The Epicor ERP 10.2.400 Release

Epicor has heard from its customers that one of the top areas they would like Epicor to invest in is usability. Epicor ERP 10.2.300 was the first step in a modern user experience (UX), featuring the Kinetic Design System that was introduced at Insights 2018. Kinetic is a best-in-class UX design framework that delivers a modern look and feel while improving system usability and performance. With this latest release, Epicor is introducing new mobile time and expense management applications built on the Kinetic Design System, to capture time and expense entry and approvals. Epicor has also enhanced the usability of the Gantt-based job scheduling board for a modern customer experience.

“The speed of the new Kinetic screens and interface is great. Updating ERP 10 brings new features, no challenges or downtime.”

 – Jos Greeve, Manager ICT, Boers & Co

Epicor also introduced Epicor Virtual Agent* (EVA), an intelligent digital agent embedded in the core product that enables users to get information in a quick and easy way, through voice or text. Finally, utilizing DocStar, Epicor will offer Sales Order Automation** integrated into Epicor ERP, which will reduce customer time and touchpoints, and accelerate their sales and fulfillment velocity.

Business Intelligence and Analytics

Analytics continues to be a major area of investment with Epicor ERP. With Epicor Data Analytics (EDA). New content packs have been released for both field service and preventive maintenance, as well as enhanced content packs for projects and production. Users will gain greater insights into the status of their field service team, their asset performance, as well as projects and ERP MES.

Industry Focus

Epicor continues to invest in industry capabilities. Following the Dealer Network Portal introduced in the last release, Epicor now introduces the Supplier Portal in 10.2.400, which enables manufacturing customers to manage their supplier relationships, enter purchase transactions, and process RFQs in the best-in-class Epicor Commerce Connect eCommerce solution.

Epicor has refreshed and modernized frequently-used ERP MES screens using the Kinetic Design System. Advanced MES customers will also have a common shop floor interface via the Human Machine Interface (HMI).

Perhaps the most exciting solution in Epicor ERP 10.2.400 is Epicor IoT, a module that integrates with the Microsoft® Azure IoT Hub.  This application monitors and visualizes data from sensors and other Epicor products.  Epicor IoT leverages the power of Microsoft® Azure IoT Hub with the Epicor ERP context and production data to achieve new levels of operational efficiency. Through more intelligent insights into the production and day-to-day activities of your enterprise, Epicor users can fully drive and control Internet of Things data with the industry-leading Epicor ERP solution.

Users can track and visualize dynamic inventory to help locate process bottlenecks, monitor downtime and throughput to improve asset utilization, and leverage predictive maintenance to boost quality and efficient manufacturing.

Ease of Everything

Epicor ERP 10.2.400 is primed to solve the complex challenges of your industry and position your business to grow profitably now and in the future. It contains proven solutions and processes that fit your unique business requirements. Committed to providing positive experiences for its customers, Epicor provides ease of everything—deployment, training and education, support, maintenance, and upgrades that results in greater profitability, productivity, and growth.

Ease of Learning – Epicor University

Epicor University focuses on a “blended” approach to learning for those upgrading to the Epicor ERP 10.2.400 release, with a suite of tools designed to appeal to all types of learning styles and needs. Start learning with the high-level Epicor ERP 10.2.400 release overview, then continue with additional targeted topic-specific Training on Demand videos, in-depth Embedded Education courses, jump into an Instructor-Led Class, or download any of the comprehensive documents and release guides. Explore all resources in Epicor Learning Center (ELC), Embedded Education, and EpicWeb***.

The new Knowledge on Demand (KOD) service is built directly into your Epicor ERP 10.2.400 solution. These short videos are usually one or two minutes long to help you solve problems quickly. Search the video library or browse by category to get the answer you need and get back to more important tasks. If you have not yet upgraded to 10.2.400 you may access the site directly via the KOD Portal.

The Epicor Learning Center (ELC) is a great addition to your company’s education toolkit. All customers, partners, and employees can access the Learning Center using their EpicWeb log in credentials. From this central education hub, users can reach the available tools to assign courses and tests, and track employee progress and comprehension.

The ELC home page is a valuable resource for new content announcements and other offerings. New with this release, you will find new content including self-paced Training on Demand videos, focusing on the essential new functionality added to the software. Epicor University also provides live virtual hands-on training on the current release of ERP. All courses are led by an Epicor University instructor in a hosted training environment. The sessions are interactive and students can participate in discussions, ask questions, and benefit from shared business case scenarios.

Ease of Upgrade

At Epicor, the firmly held belief that all users will gain significant benefit from staying current on new versions of the Epicor ERP software continues to endure. For users on the Epicor ERP 10 platform, the upgrade process is greatly simplified and allows for movement between releases without stepping through each release. For example, users can move from 10.1.400 to 10.2.400 without taking intermediate steps for the releases between.

In order to simplify the upgrade process from Vantage, Vista, and Epicor ERP 9 to ERP 10.2.400 release, Epicor has invested heavily in new tooling and services dedicated to the process of upgrading. The upgrade has been reimagined with automation and guidance tools for the entire process. Visit the Upgrade and Migration Center on EpicWeb for more information and resources.

Epicor ERP 10.2.400 Release Availability

This release is available for current customers that are already live on or currently implementing Epicor ERP 10 and who are currently subscribed to an Epicor maintenance and support plan to download via EpicWeb***. Customers on Epicor ERP 9, Vantage, or Vista and that are currently subscribed to an Epicor maintenance and support plan are able to use the established upgrade request process to gain access. Epicor strongly encourages you to review the feature summary for the 10.2.400 release and become familiar with the improvements throughout the system. Visit the Epicor ERP 10.2.400 Center on EpicWeb*** for all the latest news and content on this release.

Customer, Partner and Public Announcements

The customer and partner announcement emails are going out on Thursday, May 16, 2019 (local time). The press release was released at Insights on April 16, 2019. Epicor will be holding customer-facing regional webcasts starting on June 3 with the Americas region, with international webcasts to follow.

Get Set for Growth With The Epicor ERP 10.2.400 Release

Epicor is pleased to deliver Epicor ERP version 10.2.400, and encourages you to upgrade soon to begin reaping the benefits that will enable you to achieve greater outcomes for your business.

*Epicor Virtual Agent will go into controlled release on May 16, 2019, and is expected to be generally available on May 31, 2019

**Sales Order Automation is currently in controlled release with general availability planned in the near future; specific date to be determined.

***Please note you will need to log in using your EpicWeb credentials.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing the emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.