The Automotive Aftermarket is a tough business. To survive, you must provide exceptional customer service, optimize your inventory, track transactions, outwit your competition, and improve profits. To achieve all that, you need technology. Unfortunately, technology investments make many uncomfortable. That’s possible because, unlike your inventory, an investment in technology will reside in your business for several years. A poor technology decision can result in lost revenue, frustrated employees, and a reduction in customer satisfaction.

As a result, your choice of a business management system, which includes POS, Inventory Control, AP, AR, parts availability, and other important features must be made carefully. To help you with that choice, we’ve assembled a list of the ten most common mistakes made when choosing and implementing a business management system. The list isn’t prioritized because they’re all important, and making any of these mistakes could have an impact on your chances for success

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.