Epicor Virtual Agent (EVA) is intelligence personified. An artificial intelligence (AI) tool for your ERP system, its context-aware, natural language processing (NLP) allows users to interact with EVA just like they would with any other colleague—either by talking or texting. This makes the breadth and depth of the industry-specific functionality and information available inside the system directly accessible to a larger audience—boosting productivity and efficiency and giving your company an improved return on ERP investment. But that is just one aspect of EVA. More than just a chatbot, EVA returns richly formatted information with multiple button choices for suggested next actions.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm specializing in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Time and money are two key aspects that impact your business profitability. You need to ensure you make proper payments to your employees or subcontractors and accurate billing to your customers. Manual time and expense reporting processes can be time-consuming and often result in inaccurate data.

With Epicor Mobile Time and Expense Management, you get full control and visibility to make better decisions. Sync back the data in real-time to Epicor ERP, as Mobile Time and Expense apps are an extension of your ERP system. Data flows seamlessly between the different modules like Financials, Project Management, and MES into the mobile applications. They also don’t need a separate license, as they are accessed through the Time and Expense Management module licenses.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm specializing in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Epicor Mobile Warehouse is the next-generation handheld application, which is completely integrated with Epicor ERP. It offers a modern, intuitive user interface for warehouse and distribution functions.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm specializing in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


With Epicor Time and Expense Management Mobile Applications, you get full control and visibility to make better decisions. Sync back the data in real-time to Epicor ERP, as Mobile Time and Expense apps are an extension of your ERP system. Data flows seamlessly between the different modules like Financials, Project Management, and MES into the mobile applications. They also don’t need a separate license, as they are accessed through the Time and Expense Management module licenses.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm specializing in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Philadelphia Mixing Solutions, Ltd. and its subsidiary—Mixing Solutions Limited—lead the industry in optimizing mixing solutions to help customers improve mission-critical mixing processes. With operations in Palmyra, Pennsylvania, and Newbury, United Kingdom, Philadelphia Mixing Solutions provides innovative products, technical services, and field support to customers around the world. Backed by 60 years of industry experience and a rich tradition of technology—dating back to the original Philadelphia Gear Corporation—the company’s research and development teams use cutting-edge testing and process modeling to create unique mixing solutions to meet individual customer requirements.

Success Highlights

Challenges

  • Consolidate various home-grown systems and databases into a single platform

Solution

  • Epicor® ERP

Benefits

  • Provided a single, unified look into business performance metrics
  • Moved from quote to cash quicker—quotes that took hours or days in the past now only take minutes
  • Improved customer support with manufacturing resource planning (MRP)
  • Enabled for mobile functionality

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Established in 1988, Techcomp manufactures and distributes scientific analytical instruments and laboratory equipment. The company ships products to mainland China, Hong Kong, Macau, Southeast Asia, Europe, and the USA (North America). Their customers include universities and research institutions, government agencies, industrial enterprises, and medical groups.
Techcomp has an excellent reputation amongst its customers for manufacturing precise and accurate equipment and for outstanding service delivery. It is these differentiators which have led to a rapid expansion of the business. Through organic growth and several mergers and acquisitions over the last ten years, the enterprise has expanded internationally, and it now has branches and factories in more than 15 countries worldwide

Success Highlights

Challenges

  • Managing business growth effectively and efficiently
  • Disparate operating systems working in silos
  • Operating in different countries, languages, exchange rates, and time zones

Solution

  • Epicor® ERP

Benefits

  • Easy-to-use interface enhancing the operational speed
  • Business transparency leads to better decision-making for growth
  • Employees accessing the system via mobile devices for ease of use
  • More accurate stock control leads to improved cost controls
  • The business is now fit for growth and ready to adopt Industry 4.0 technologies

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Designed and fully integrated into Epicor ERP, the Epicor Mobile Warehouse is the next generation of handheld applications for the warehouse environment. A modern and intuitive application, Epicor mobile warehouse provides complex sort and filter options for users that include both part level and bin level validation. Scan validation is a configurable feature as well. Shortcuts to favorites and the frequently visited, as well as automated workflows triggered by scan events, improve the user experience.

an image of Epicor Mobile Warehouse handheld devices

Epicor Mobile Warehouse optimizes workflow for fast and accurate scanning, improves time to process transactions, increases accuracy, and reduces errors. It is compatible with the latest scanning devices running on Android® 5 or higher from Honeywell® and Zebra®. Simply download the application from the Google Play™ store into your device and start using it with minimal setup.

Epicor Mobile Warehouse Features

Receiving – Provides complete functionality to process an inbound container or purchase order, as well as intercompany and transfer order receipts. It provides users with effective and efficient serial and lot processing and multiple UOM scanning. Users can search for all open POs for a part by scanning parts’ barcodes.

Material management – Provides core warehousing functions allowing users to initiate adjustments and movements from the warehouse floor. Offers an increased efficiency with cycle counts and stock takes. Enables efficient entry with automated workflows triggered by scan events.

Material queue – Users can efficiently pick items assigned to their queue, grab items from the available queue, or return items to the queue. Users can select an outbound order and select all material queue transactions related to the order, to the users’ queue. Advanced sort and filter functionality allows users to save to a named query and dynamically add it to the sub-menu. Unpicking sales or transfer orders functionality is also included.

Shipping – Scan pick validation option included. Process outbound shipments direct from the device. Functions include creating Master Packs and standard Pick Lists for customers not licensed for Advanced Material Management (AMM).

Trackers – Trackers help shop/warehouse users in completing their daily routines. Powered by BISCIT Since its establishment in 2002, BISCIT has formed a strong relationship with Epicor and as a certified Partner is a proud expert in delivering successful Epicor ERP projects Australia-wide and overseas. BISCIT specializes in Epicor ERP services to deliver flexible, comprehensive, and value-driven business solutions.

Configurable MTR Software

Add Encompass’ MTR software to the equation and leverage a potent tool made for metal fabricators and distributors with an extensive library of Mill Test Reports and Certifications to manage. We make it easy for your teams to deliver the customer satisfaction and supplier relationships you need to thrive as a business.

Want to know more about Epicor ERP Mobile Warehouse or Configurable Material Test Report Software? Get in touch with an Encompass Solutions representative today using the contact link below.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider, and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Empowering your customers to direct their experience will have a positive effect on their perception of your services. Better visibility, better access, and more relevant data ensure clients are satisfied with every step of the customer journey. Bezlio delivers a superior tie-in with existing Epicor ERP systems to empower customers, reduce resource costs, and improve ROI. Read on for more info on our strategic partner, Bezlio.

 

Self Service Portals

Among the many features Bezlio self-service portals provide, order visibility, shipping, and order detail tools rank among the most critical in the eyes of the customer. Here’s how Bezlio addresses these needs to deliver a superior service portal and customer experience.

Open Order Access

By allowing customers to view their full queue of open orders that are ready for processing they can address those that are more time-sensitive, make better forecasting, and drill down into further details on an as-needed basis.

Order Tracking

With a simple and self-explanatory approach to giving customers further visibility into the ordering process, your customers gain better forecasting and turnaround time on orders. This empowers them to deliver on their obligations with better accuracy. As a result, their trust in your dependability increases.

Order History

Providing full visibility into order history allows customers to recreate previous purchases with ease, download and print the necessary details as needed, and maintain cleaner data regarding invoicing, supply on hand, and spending over given periods.

Shipment Tracking

Shipping visibility gives customers access to the full field of details regarding every order, including invoice numbers, dates, quantities, order numbers, PO numbers, part numbers, and much more. Good for both in-process and historical data, shipping visibility is one component of Bezlio’s services everyone agrees is essential.

Parts And Inventory Lookup

General and custom parts look-up facilitates real-time inventory visibility to ensure your customers can get the parts and products they need to be delivered on time and as expected.

Invoice Archives

Convenience invoice sorting and search allows customers to find their invoices by order number and to share essential invoice details with the click of a mouse button.

Autonomous Order Entry

Going one step further than reviewing important order and inventory details, the ability to place orders on their own, without the tedious set-up associated with complicated e-commerce platforms.

About Bezlio

Bezlio is a US-based company with 15 years of experience in customizing and optimizing ERP (enterprise resource management) systems and manipulating data. Specializing in mobile, cloud-based integrations, Bezlio offers many supplemental tool integrations for existing Epicor systems, such as mobile crystal reports, Amazon Seller integration, Salesforce + ERP, tableau write-back, and the recently added self-service customer portals.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm specializing in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Your operations are scaling nicely at HQ, but coordinating with remote resources and even inter-departmentally in real-time is proving to be a significant hurdle. Most of your team is in-house, while any number of employees can be out on the road, on the manufacturing facility floor, or logging in remotely. However, you need everyone connected and on the same page to be functioning at 100%. A robust ERP system fro the likes of Epicor keeps everything in the pipeline and within arm’s reach, but you’ll be pinned to the desktop when making any significant maneuvers that rely on data from your ERP systems.

Bezlio Offers Mobile ERP Solutions To Users On The Move

Developed by Bezlio in 2016 as a response to a workforce that is increasingly on the move, the platform grants remote and secure access to the crucial data you need to reference or readjust, from anywhere.

With an agile approach to utilizing resources remotely, Bezlio delivers a modern solution to operations that provides stability and agility in a constantly shifting environment. Keep your sales team, warehouse procedures, and audits in line and on point with live data your workforce can access on their mobile phones and tablets.

a picture of the Bezlio mobile platform logo

Bezlio is not just a fancy interface for mobile devices. It is exactly what you want it to be, with the capability to take shape according to your needs. Robust and detailed dashboards can be created for every department, putting the data employees and executives have to see right in front of them for a streamlined process from every angle. You gain essential insights from everything, including parts inventory and payroll sheets all the way out to the big picture with quarterly trends, annual projections, and beyond.

A Picture Of Bezlio ERP Sales Module Dashboards On Different Mobile and Desktop Devices.

Up And Running In A Fraction Of The Time

Compared to traditional ERP implementations, which can take months and even years to complete depending on the size of an operation, Bezlio can go from “in box” to “in action” in a day. Don’t know exactly what you want out of a dashboard or how to go about creating one? That’s OK: Bezlio has pre-made templates for your essential divisions to get them started straight away. Each template can be altered as you see fit. These exist for everything from sales to distribution, rapidly mobilizing your data for use in any direction the business day can take you.

Have existing software you need integrated? Bezlio already has direct compatibility with the most widely used enterprise tools. Plugins for Salesforce, Microsoft SQL Server, Epicor ERP, ODBC and Crystal Reports are already available.

Modern Security Without Compromise

Depending on who you’re talking to, ‘cloud’ can be considered a four-letter word. Security is on everyone’s mind, but with Bezlio you never have to compromise the integrity of your sensitive data when working in the cloud.

An infographic of Bezlio's security protocol and process

The platform utilizes a token-based entry system. Meaning, only those users, and their associated devices, that have been specifically granted access to the platform can access the data. Going further, admins can restrict exactly which subsets of data each user can access at any given time.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.