Established in 1988, Techcomp manufactures and distributes scientific analytical instruments and laboratory equipment. The company ships products to mainland China, Hong Kong, Macau, Southeast Asia, Europe, and the USA (North America). Their customers include universities and research institutions, government agencies, industrial enterprises, and medical groups.
Techcomp has an excellent reputation amongst its customers for manufacturing precise and accurate equipment and for outstanding service delivery. It is these differentiators which have led to a rapid expansion of the business. Through organic growth and several mergers and acquisitions over the last ten years, the enterprise has expanded internationally, and it now has branches and factories in more than 15 countries worldwide

Success Highlights

Challenges

  • Managing business growth effectively and efficiently
  • Disparate operating systems working in silos
  • Operating in different countries, languages, exchange rates, and time zones

Solution

  • Epicor® ERP

Benefits

  • Easy-to-use interface enhancing the operational speed
  • Business transparency leads to better decision-making for growth
  • Employees accessing the system via mobile devices for ease of use
  • More accurate stock control leads to improved cost controls
  • The business is now fit for growth and ready to adopt Industry 4.0 technologies

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.