This winter has delivered much snow to practically every state, including recent snowfall in North Carolina where our headquarters are located. I love the way the snow looks when it has first fallen covering streets, cars, yards and buildings with a sparkling white blanket, covering up all imperfections making practically any landscape a picturesque winter scene. As we all know eventually the blanket melts and returns us to the reality of our environment. In business, the beautiful snow blanket takes the form of apathy, resistance to change, misunderstanding or even a simple lack of expertise or knowledge. This blanket is a natural occurrence for most businesses and is even to be expected, but every once in a while you need to break out the shovel and dig down to the real issues and fix them before they become worse. As experts in ERP consulting and support, we offer assessments and solutions for your ERP. Our ERP assessment findings can get under that pretty blanket that has covered up problems and inefficiencies and brings them to light so they may be uncovered and a strategy put in place to solve them.

an image of the revolution mill campus, where encompass experts complete each ERP assessment

What is an ERP Assessment?

An ERP assessment considers the software configuration and setup, the business processes in place as well as areas of opportunity with modules, features, and functionality that may not currently be in use. Analysis may identify betters to leverage existing and unused functionality as well as streamlining or revisiting business processes that may not be fully effective. In addition, an assessment will evaluate the benefits of an upgrade to current releases, or implementation of new functionality where appropriate.

Why Is ERP Assessment Important?

Assessments are essential not only to guide the development of individual ERP strategies but also to monitor and continuously improve the quality of your ERP, inform leadership and staff, and provide evidence of accountability to those invested in an ERP such as Epicor. As Epicor ERP consultants we do assessments on many types of businesses for many markets. The assessments may be done across an entire company, business unit, or even to address a specific departmental or functional focus. Many times assessments may be requested or suggested due to an impression that new functionality or upgrades need to be evaluated, that business needs have changed, there has been staff turnover or even considerations of advances in technology. Recommendations and preliminary plans will be provided.

What does an ERP Assessment Involve?

Each assessment will be customized to meet your specific business objectives but typical Encompass Solutions ERP assessments include the following:

2-3 day onsite survey review of business and requirements (necessary for context) and includes:

  • Current System Configuration
  • Business process and transaction review
  • Company objectives and direction
  • Interviews with functional team leads and relevant management
  • Analysis of implementation progress (complete and remaining efforts)
  • Open issue review
  • Deliverables will include results and our recommendations:
  • Documented strengths/weaknesses of the current system
  • Feature/function training opportunities
  • Business processes requiring review and potential revision
  • System configuration suggestions
  • Additional functionality / modules / features to increase ROI
  • Upgrade process and benefits
  • Presentation back to client team summarizing findings with opportunity for draft review and discussion
  • Final assessment presentation including estimated costs where applicable

Contact us to get assessed and start uncovering the path to improvement.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


We are proud to present our new website which explains very thoroughly what we do and who we serve as Enterprise Resource Planning Consultants. However, we are even more proud of the work we do for our clients and their satisfaction with our ERP solutions. For this reason, we have prominently shared testimonials from various clients across many industry types on our homepage and in our many case studies as proven and certified ERP consultants. These testimonials are real-world examples of how we have implemented ERP Solutions such as Epicor and how that has made a difference for our customers in terms of increased efficiency, increased profits, accessibility across many locations and platforms, accounting, inventory, new modules, and general satisfaction. As they say “the proof is in the pudding.”

An image of what encompass solutions does as Enterprise Resource Planning Consultants

Our Role As Enterprise Resource Planning Consultants

Ultimately our ERP team is here to quietly enhance our clients business processes allowing them to design, produce, serve and sell across the country or around the world without worrying about their ERP. What we do behind the scenes is problem solve, customize, analyze, deploy, upgrade and support our customers ERP systems. It’s a mutually beneficial relationship allowing each group to do what they do best so that our customer’s customers have great experiences and come back for more.

Going forward our team of technology experts will blog about a wide variety of Enterprise Resource Planning issues including common mistakes and how to avoid them, transitioning to ERP and trends such as Mobile ERP, Cloud ERP, Social ERP and Two-tier ERP as well as some success stories and creative ways we have addressed customers needs.

In the meantime contact us with your specific needs. Technology changes faster than most organizations can.  Let’s talk about where you’re going next.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


When it comes to North Carolina ERP consultants, Encompass Solutions, Inc. has been delivering an array of top-tier services to local, regional, and national manufacturers and distributors since 2001.

Specializing in business systems selection, design, and implementation, Encompass Solutions, Inc. has the tools and knowledge to improve processes and reduce waste at every level of an enterprise. Through proven approaches to business consulting, ERP software implementation, training, and IT support, Encompass provides clear direction with clear results.

For nearly two decades, we have been empowering enterprises of every size with expert services and tools that they need to achieve success in a competitive landscape. Whether you are aiming for rapid expansion or slow and steady growth, we have the right fit of methods and expertise to help your business match the pace of Industry.

North Carolina ERP Consultants & Services

• Software Selection for new and replacement information systems.
• Project Management, Implementation Support, and Training for all manner ERP systems.
• Business Consultation and analysis for improvements within your organization.
• Rapid Development with goal-focused consulting and solid project management methodology.
• Strategic Direction Determination to help clients acquire competitive advantages.
• Business Auditing to review business efforts and determine future direction.
• ROI Enhancements to automate processes, value-add applications, upgrades, and custom programming.
• Pre-Sales Services for implementation planning meetings, demonstrations and telemarketing strategies.

an image of encompass solutions North Carolina ERP consultants services

Why Greensboro, NC?

There is so much that Greensboro has to offer businesses. The cost of living is appealing for those relocating to join our team and we’re near several major cities for travel and resources without the traffic and congestion. The atmosphere of our offices in the historic Revolution Mills is tough to beat, too. Greensboro’s proximity to Raleigh-Durham, NC and Charlotte, NC draws talent and relevant companies to the area. Our NC ERP consulting team is consistently among the top-performing and highest recommended in the Epicor ERP partner program, as well.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.