Mohawk Fine Papers manufactures and distributes premium uncoated paper and coated stock. They pride itself on being the first major manufacturing company to derive 100% of its electricity from wind power. Mohawk ranks as the largest maker of premium printing, writing, and imaging papers in the country.

The privately owned, over 150-year-old company runs three paper mills—one in Cohoes, NY another in nearby Waterford, NY, and a third in Hamilton, OH. It also operates a distribution center in Albany, NY, a warehouse and converting center in Saybrook, OH, a sales office in Scotland, and a distribution center in the Netherlands. In all, the company employs roughly 725 people—including 75 corporate office employees. Today Mohawk distributes papers in more than 50 countries worldwide.

 

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About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Providing important business documents and reports to the right people at the right time with the right information is complex enough without having to manage a non-integrated, third-party application. Now, you can have robust reporting functions for document distribution via printing and email attachments built right into your ERP system with Epicor ERP Advanced Print Routing (APR).

 

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About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


If you own Altec Advanced Print Management (APM/APM+) or DocLink products, it’s time to consider modernizing with Epicor ECM (Enterprise Content Management, formerly known as DocStar). Your Altec products are currently under Epicor Sustaining Support which is very limited. It covers only support for known issues. It does not cover bug fixes, enhancements, or the ability to purchase add-on modules.

 

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About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Creating, personalizing, and routing business documents and reports for various internal and external individuals—and meeting their unique needs for delivery, depth of information, and the desired format—can be a challenge, especially if you have to rely on a separate application outside your ERP system. Your customers, suppliers, and internal users all have different reporting and document requirements. Some may need documents e-mailed as an attachment or deposited into a designated folder for FTP delivery. Others may still need printed copies. Information needs vary from customer to supplier, as well as between internal roles.

 

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About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Dexter Magnetic Technologies offers superior magnetic solutions for products ranging from aerospace radar systems to nuclear magnetic-resonance imaging machines, hearing aids, and pacemakers. The company’s philosophy of continuous improvement and customer satisfaction has earned it a solid reputation as the original architect of magnetic technology.

Founded in 1951 as Permag Corporation, Dexter has grown to be a full-service manufacturer and designer of complex magnetic assemblies for a global customer base, including the U.S. Department of Defense, medical device companies, and others that require exacting documentation and certification of parts and finished products to comply with regulatory requirements such as ITAR.

Challenges

  • Improve on-time delivery by reducing lengthy quality control document search and-retrieval times and refining manufacturing execution.

Solution

  • Epicor® ERP functions:
    • Finite Scheduling
    • Available-to-Promise
  • Epicor® ECM (DocStar®)
  • Epicor® Data Analytics (EDA)
  • Epicor® Quick Ship

Benefits

  • Achieved company-wide goal of improvements in on-time delivery with an investment of less than $50,000.
  • Reduced time needed to search and retrieve all necessary documentation for packing and shipping from 10,000 employee hours to less than 3,000 annually.
  • Leveraged Epicor ERP functionality for improved business intelligence and more efficient planning and scheduling.

 

MFG-ECM-General-CS-DexterMagnetic-ENS

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


DocStar Enterprise Content Management (ECM) offers an embedded electronic signature capability developed using the DocuSign® eSignature API. You can access DocuSign from within DocStar ECM workflow tasks and ad hoc actions for all DocStar ECM document content, forms, and packages. Complete approvals and agreements in minutes—not days—from virtually anywhere in the world. Quickly and securely access and sign documents. Easily upload and send documents for others to sign. Send reminders and check the signing status at any time.

 

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About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Epicor ECM (DocStar) Sales Order Automation software helps add value to your business, productivity to your process, and profit to your bottom line. Faster. Smarter. Cheaper. Business today is more competitive than ever. Does your business have the tools to keep up?

Sales order entry is part of nearly all manufacturing operations, setting the tone if not the speed for the entire process. Too often, sales order entry is done manually, which is labor-intensive and time-consuming, not to mention expensive—costing between $24–41 USD1, depending on the complexity of the order. Differences in the way orders are received—whether via mail, faxes, or email; as paper, Adobe® PDFs, Microsoft® Excel® or Microsoft® Word documents; or other electronic files—add to the confusion and create opportunities for errors.

1 According to a study by American Productivity and Quality Center, the average company spends $24.21 to $40.87 to process a sales order. https://www.apqc.org/knowledge-base/documents/cutting-costs-sales-order-processing

 

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About Encompass Solutions

Encompass Solutions is a business and software consulting firm specializing in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Founded in 1958 as a family farm in England’s West Country, BV Dairy is now a thriving modern business. Each year, the company purchases 35 million liters of milk from dairy farms within a 25-mile radius of their production facility in Shaftesbury, Dorset, and turns them into dairy products for food distribution and manufacturing firms. BV Dairy’s range includes their award-winning Dorset clotted cream, as well as yogurts, buttermilk, soft cheese, and mascarpone.

Success Highlights

Challenges

  • Lacked an ERP solution that could scale with the company’s growth
  • Needed to automate routine tasks to upskill staff and boost efficiency and accuracy

Solution

  • Epicor® ERP
  • DocStar® ECM

Benefits

  • Provided the company with an integrated ERP and document management system to help support their 10% annual growth targets
  • Allowed for customization to fit and drive workflow requirements
  • Automated tasks to save staff more than 10 hours of extra work per week

 

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About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Epicor-DocStar-ECM-APR-VI-ENS-0920

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.