As part of our quarterly community service initiative for Q1 2020, Encompass Solutions will be working with SPCA of the Triad to conduct a donation drive. We are gathering and requesting Food, Materials, and monetary donations to assist our local SPCA. While all of our employees are encouraged to participate, we extend our invitation to participate beyond the walls of our offices. If you’d like to help improve the lives of shelter animals and their caregivers, please join us in making a donation.

We are holding a food drive for the SPCA of the Triad from March 1 – April 14, 2020 (extended from the original March 31 close). Ideally, we want to funnel all goods to our Greensboro office and monetary donations through our local SPCA. However, if you’d like to support your local chapter, that’s just as admirable.

We don’t want this effort to be limited to ESI employees. So, please invite your friends, family, and colleagues to participate. Please see our donation drive flyer below for more details on how you can participate and what items are needed most. To make a donation directly to the SPCA, you can do so here:

ENCOMPASS Q1 FOOD DRIVE SPCA FLYER

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass has helped modernize operations and automate processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


Encompass Solutions’ Managed Services offers a simple, structured patch management cycle to keep your on-premise Epicor installation aligned with Epicor’s update cadence policy.

The Encompass patch update program keeps your Epicor ERP system running at peak performance. This update cadence keeps your business in sync with the latest iteration of your Epicor software. The benefit Encompass provides is a dependable and iterative service that leaves you more time and energy to focus on revenue-generating activities for your business.

Stop spending time on tedious back-end tasks that can distract your teams from making real headway in the form of productive work.

What Is Patch Management?

Patch management is a component of overall system management that generally includes acquiring, testing, and installing multiple patches. Common patch management tasks include, but are not limited to:

  • Maintaining knowledge of available patches
  • Determining which patches are appropriate for specific systems
  • Proper patch installation
  • System testing prior to and following installation
  • Documentation of configurations and procedures

Patch Management Service Schedule

The whole patch process takes roughly two weeks to complete before the cycle is ready to start anew. Here’s how the Encompass Solutions Patch Management Service works:

Day 1 – A new patch is released from Epicor Software Corp. and notification follows

Day 2 –  Epicor ERP system patch updates are disseminated and installed

Days 3 through 12 – Testing of processes and Unique Business Cases (UBCs) takes place in the test environment to ensure no process is impeded with new patch rollout.

Day 13 – After testing is completed, the new patch is pushed to the live Epicor ERP environment.

Day 14 – A new patch is released from Epicor Software Corp. and notification follows

an image of the encompass solutions Epicor ERP Update Lifecycle - Managed Services patch management

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing the emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


The Encompass team has returned from DMC 2019 / DMSMS 2019 in Phoenix. We had exceptional conversations, learned quite a bit from industry leaders, and started on the path to a few strategic partnerships. All of these activities will benefit our current and future customers. Like all conferences, there are ups and downs, as well as ways in which the event delivered and fell short. This event was no different we’re glad to have the opportunity to share our findings with you. Here’s a high-level account of what we learned.

The Big Picture At DMC 2019

We had the opportunity to hear from and speak directly to the leading manufacturers supplying our defense forces. Companies like Boeing, Lockheed Martin, and General Dynamics headlined the event. However, smaller manufacturers far outnumbered industry heavyweights. These SMBs keep the United States at the top of aerospace and Defense technology. Their achievements and efforts are no less integral or noteworthy.

At the Defense Manufacturing  Diminishing / Manufacturing Sources and Material Shortages Conference, additive manufacturing took center stage. This technology is a solution to the problem of parts and material shortages. Aerospace and defense industries, forces, and researchers are looking to additive manufacturing technology to deliver on the acquisition of parts and components that no longer have reliable procurement sources.

Unfortunately, according to the university professors, high-ranking military personnel, and manufacturers we spoke with, additive manufacturing is not where the technology’s marketers would have you believe it is. The technology is still very much in its infancy. It doesn’t have the reliability that industrial manufacturing processes possess. In short, 3D printing can’t yet meet the tolerances, conformance and compliance requirements that many aerospace and defense applications require. The tech is too new to be reliable. So, for now, 3D printing is relegated to consumer markets and non-essential components. However, everyone agreed that in a few year’s time, this technology will be much closer in delivering on those expectations.

Where We Fit In

Encompass Solutions maintains a wealth of industry knowledge in manufacturing, sourcing, and distribution. Not only this, but the Epicor ERP solution and peripheral products are perfectly aligned to assist our most integral and transformative defense industries. This helps in keeping our servicemen and women at the forefront of technological superiority. Many of the manufacturers supplying our defense forces have engaged Encompass to leverage our expertise and solutions. We look forward to continuing the conversations started at DMC/DMSMS 2019.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing the emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


We had an amazing time in Orlando, FL last week during Epicor’s annual partner training event, Ignite. The Encompass team got a firsthand look at some of the biggest developments coming to users in the near future.

The Epicor Kinetic Framework, Collaborate social tool, cloud infrastructure advancements and so much more were on display. The next six months will be full of innovative new additions to the Epicor ERP system and we can’t wait to share them with you. Keep in mind, these items are currently in development and all forward-looking information contained herein can be changed without a public update.

Epicor Kinetic Design

created with the goal in mind of transforming Epicor ERP into a first-class, cloud product, the kinetic design framework will be converting smart client screens from thick client to web client. This is the Epicor ERP browser-based architecture in action. While Epicor ERP’s deep, industry-rich functionality is its biggest draw, both the UX and UI have been seen as less attractive than younger systems. This new look and feel will change all of that. The framework will incrementally deliver transformed, customer-tested, functionality with completion estimated by 2021.

an iamge of the epicor erp kinetic design framework as revealed during epicor ignite 2020

  • Kinetic transforms how customers interact with Epicor software, making them more productive by simplifying everyday tasks.
  • Kinetic is more than a modern look and intuitive experience, it also aims to streamline and automate critical business processes to accelerate delivery.
  • Kinetic is designed to be simple, intelligent, modular, and consistent.

 

an iamge of the epicor erp kinetic design framework as revealed during epicor ignite 2020

Epicor Collaborate

The next evolution in Epicor Social Enterprise, Epicor Collaborate is a full collaboration entity within the Epicor ERP system. It allows for direct communication between colleagues and easy referencing of orders, accounts, inventory, and more. It will provide seamless integration with industry-leading collaboration tools developed by third-parties, as well.

an iamge of epicor erp collaborate as revealed during epicor ignite 2020

The embedded knowledge center will provide a means of searching across multiple knowledgebases, simply and quickly. It is an always-available resource featuring smart controls licensing and system status awareness. This invaluable tool is fully integrated into the new kinetic design framework.

Epicor Cloud ERP Update

Serving as the foundation of the new Epicor IoT hub, Epicor’s Cloud offerings are powered by Microsoft Azure. Epicor Cloud ERP is developed with continuous industry innovation, when and where users need it, while letting them focus on business growth and market leadership. In regard to safety and security, Epicor’s experts and world-leading cloud providers guide businesses as partners in cybersecurity and proactive business protection.

One of the biggest draws of Epicor ERP in the cloud is its affordability and low TCO. Epicor and Encompass take on the burden of managing technology, so the IT teams can prioritize the business and drive strategic value. As business needs change, Epicor ERP cloud adapts in tandem. Choose among flexible cloud services designed for the greatest ROI.

You can subscribe right now for live Epicor cloud ERP status updates: https://status.epicor.com

These are just a few of the items that were covered at Epicor Ignite 2019.

Encompass Awards

Last but not least, we’d like to congratulate the team on earning several awards this year.

Congratulations to Lynn for receiving Customer Account Manager of the Year. Congrats to Sean for winning the Marketing Excellence Award for the Americas. Finally, a BIG shout out to the entire team for earning us another year as Epicor Gold Partners!

an image of the encompass team members who won awards at epicor ignite 2019

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider, Suite Success Partner, and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing the emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.

 


A business unit of CSA Ocean Sciences, SeaRobotics is an SMB that is transitioning from a custom-engineered and prototyping house into a manufacturer of configurable autonomous maritime vehicles. Theirs has been an engineer and build-to-order process that they would like to standardize into more of a configure-and-build from standardized components driven by new investors. SeaRobotics has been the engineering and manufacturing work for the water rides at Universal Orlando in Florida and continues providing support for the theme park’s water attractions. The company has also developed and deployed the HullBUG which, much like a robotic vacuum for the household, cleans hulls on large ocean-faring vessels.

The Challenge

As primarily an engineering firm, each aspect of SeaRobotics’s business processes was tied to specific projects. There were issues of:

  1. Stock Inventory or inventory control, as nothing is purchased to stock.
  2. Deliveries were regularly late because there had been no way to schedule purchases or jobs.
  3. Reports were generated from multiple sources, including spreadsheets, and were not available on a timely basis.
  4. SeaRobotics could only recognize revenues after jobs. This left management in the dark as far as financial performance due to revenue being highly concentrated at random periods.
  5. The business processes were heavily manual and dependent on one-to-one communications to achieve each step.

The heavy reliance on spreadsheets became cumbersome and fell short in supporting the projects and resources at SeaRobotics. Additionally, the company had outgrown its legacy system, Sage for accounting, purchasing, and project management. As a result, Project Management and the related revenue recognition were the most heavily investigated functionality being evaluated by the president, sales, and operations. Integration of engineering design and BOM from first Solid Works and then PDM was another consideration of SeaRobotics’ evaluation team. While many business systems were evaluated, none had the support required for SeaRobotics’ operations team, save for Epicor ERP.

an image of a searobotics product on the water

The Project

After a lengthy selection process, Epicor was selected as the system to be implemented for several reasons. Namely, for SeaRobotics’ size, Epicor addressed the greatest number of challenges in an integrated package and offered proven “best practices” for their unique business processes.

Jim Browning, the COO and implementation Project Manager, relied on Encompass’ managing partner Sonia Haslam for advice on how to overcome issues arising from Epicor’s cookie-cutter implementation steps. Encompass consultants were brought on to adapt the system to more appropriately fit a smaller company in which staff whore multiple hats.

The implementation project was headed by Joe Sunderhaus of Encompass who designed the build to address five key requirements set by SeaRobotics. Their requirements were:

  • For staff to be self-reliant in training and process development using Epicor User/Implementation manuals
  • Project Management with WBS history that could be aligned with their old systems, plus monthly revenue recognition
  • The streamlined interface of Engineering and Epicor BOMs
  • Standardized business processes that eliminated the previously inefficient personal communication and follow-up necessary to complete any order
  • Better Job Planning and Scheduling of projects

To address these requirements, Encompass staff set up a workshop-oriented series of remote sessions with steps through single functional areas. Additional, “homework” at the end of each session was assigned to ensure a complete grasp of the concepts presented.

an image of the searobotics HullBug

Next, the Encompass team helped SeaRobotics staff to overcome unique business issues with standard Epicor functionality on-demand. To keep costs down, Encompass kept site visits to a minimum. Remote training and education efficiency made this a cost-effective and effective process, though more training is needed for staff to assimilate to the “Epicor way” of doing things, rather than reverting to the way things were always done.

for the engineering and project components of the project, Encompass facilitated Qbuild in delivering CADLink and then stepped back, letting the vendor work directly with SeaRobotics engineering personnel. Now that the system is live, staff can put their new-found knowledge to use. However, there is more work to be done and weekly status meetings will continue, reviewing accomplishments and setting objectives for the following week.

The Results

With a completed and successful Go-Live in July 2019, SeaRobotics received the functionality they were seeking in a brand new Epicor ERP system and on budget. That said, no project is without its road bumps. In the case of SeaRobotics’ ERP implementation, the inability of critical team members to step away from business demands and focus on Epicor caused their initially projected April go-live to slip into July.

Now that the new ERP system is in place, the company has committed to using better procedures in line with the system to run its business. Encompass will support a first month-end on August 5 and 6 as well as outline a Phase 2 to include added functionality to be later submitted for board approval. Our two companies will also discuss whether Epicor can/should be extended to include SeaRobotics’ sister company, integrating the manufacturing processes between the two companies to maximize the manufacturing resources.

Additional Details

Founded –1999
Location – Stuart, FL
Industry – Manufacturing
Employees – 25
Epicor Version – Currently 10.2.400
Deployment – Cloud MT

About SeaRobotics

SeaRobotics was founded in 1999 to pursue the development of robotic systems for deployment in the marine environment. The company has assembled a staff of highly qualified engineers, technicians, and personnel with extensive offshore and field experience. SeaRobotics specializes in developing products and technology for the maritime industry, producing autonomous, semi-autonomous, and remote-control systems. The company focuses on commercial, government, and defense markets around the world.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider, and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


The Challenge

Briskheat utilizes Epicor ERP to run its organization’s production activities and admin tasks. A critical component of day-to-day operation, Epicor is used to track projects, manage time, more accurately schedule and plan production activities, and collect essential data on processes throughout their production and admin facilities. Before bringing on Encompass, Briskheat utilized a support service that fell short of their needs and caused issues that led to the interruption of daily operations. The staff was also not up to speed on utilizing their Epicor system, which meant there was room for improvement in just about every department from an operational standpoint.

The Project

When the situation came to a head at Briskheat with its former support provider, the company decided to look elsewhere for additional support in continuing its ERP efforts. Encompass was asked to step in with a plan to standardize processes and help the organization utilize the Epicor system. While fears of repeating a wrong choice in partner weighed heavily on the minds of Briskheat staff, Encompass quelled those fears out of the starting gate. Almost immediately after severing the relationship with their previous partner, Briskheat suffered a significant accounting issue. Before the contract for services had even been signed, Encompass stepped in to correct the issues with Briskheat’s accounting team, and educated the staff on how to avoid such issues in the future.

“Encompass literally came to our rescue. We had a critical accounting issue occur right after we canceled our services with the previous provider. We hadn’t even signed the contract yet. Our Account Manager, Jason Claggett, helped us get the paperwork in order and get resources in contact with our accounting dept and resolved our issue in a very timely manner.” – Applications Administrator, Briskheat Corporation

an image of the briskheat logo

Encompass’ longstanding partnership with Epicor and intimate knowledge of the system instilled confidence in the Briskheat team and enabled us to achieve their desired results.

Next Steps

Briskheat’s teams now have their system under control and continue to learn how to utilize the Epicor ERP to its full potential. Employees are much more productive and work more efficiently through their daily tasks. The company is in phase 1 of planning its next system-wide upgrade from 9.05 to Epicor ERP version 10.2.400 with Encompass Solutions by its side.

Additional Details

Founded – 1949
Location – Columbus, OH
Industry – Flexible Surface Heaters and Temperature Controllers
System Version – Epicor ERP 9.05
Users/Seats – 50+
Deployment – On-Premise
Additional Tools/Modules – Multi-company, MES, BarTender

About Briskheat

In 1949, BriskHeat Corporation was founded by retired Two Star Major General Earnest Briscoe. Since then, BriskHeat Corporation has become the world leader and manufacturer of the widest variety of Flexible Surface Heaters and Temperature Controllers, Designed for Freeze Protection, Viscosity Control, Condensation Prevention, Process Temperature Control, Composite Curing Applications, and much more. BriskHeat Corporation currently services industries including petrochemical, semiconductor, food processing, biotech, aviation, automotive racing, steel, laboratory, power generation, and many others.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm, Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Selecting a certified Epicor ERP partner for your enterprise software implementation, migration, service, or support is vital to protecting your technology investment. Choosing an Epicor authorized partner, like Encompass Solutions, over other technology consultants yields a better experience for your team and better results for your business.

Encompass Solutions, Inc.: A Certified Epicor ERP Partner

The Epicor Partner Network is a comprehensive sales, support, and marketing program that offers businesses significant opportunities to grow with award-winning products, training, and support in a highly competitive, dynamic marketplace. With Encompass Solutions solutions, our proven ability to drive growth, and equipping workforces with the knowledge and tools necessary to succeed, Encompass Solutions remains one of the highest-ranked partners in the Certified Epicor ERP Partner program.

Epicor authorized and certified partners:

  • Have completed the Epicor certification program for the highest level of product knowledge
  • Invest in their customers’ success with Epicor solutions
  • Are fully trained on the most recent product release
  • Have direct relationships with Epicor product development, services, and support staff
  • Are informed about the latest product roadmaps, promotions, and incentives
  • Adhere to regulations set by Epicor for the protection of your business

The Epicor certification program defines learning standards, trains participants on Epicor applications, and tests their mastery of each application upon completion. Epicor certifies partners annually, so you can expect we are equipped to provide you with the best possible consulting experience and the most up-to-date information.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.

 


May 2019 news and updates include a month packed with developments from vendors, educational sessions, and industry events that showcase how we make doing business better.

The Epicor ERP 10.2.400 release is now generally available for cloud customers, with the production update scheduled for the weekend of May 11th, 2019. That leaves just under two weeks of testing time for customers scheduled to follow Epicor update cadence.

AI has become an increasing part of the overall conversation surrounding advanced technologies in the workplace.  Artificial Intelligence into the fold for Epicor customers as the Epicor Virtual Agent (EVA), an AI-powered assistant that helps small and medium-sized businesses leverage data to make informed decisions on the fly, makes its debut this month.

In case you missed us at Automate 2019 or our coverage of the event, here’s a quick recap of what we learned and how you can leverage the latest tech in automation and robotics to your benefit.

Exclusive Epicor ERP software discounts are available to Insights 2019 attendees. Contact your Encompass Customer, Account Manager, today for more details.

Epicor ERP 10.2.400 Production Update

an image of may 2019 news and updates for the epicor ERP 10.2.400 production update

The Epicor ERP 10.2.400 production update is scheduled for the weekend of May 11th, 2019.

Epicor Virtual Agent (EVA)

an image of may 2019 news and updates for the epicor virtual agent EVA

Epicor Virtual Agent, EVA, Availability Announced For May. Learn More About How To Empower Your Work Force With AI-Enabled ERP.

Automate 2019 Recap

an image of the may 2019 news and updates for the encompass solutions automate 2019 recap

In case you missed our coverage of Automate 2019 in Chicago, IL, here is a brief recap with a few key takeaways.

Customer Appreciation Event At Insights 2019

Thank you to everyone who was able to attend the Customer Appreciation Mingle with Encompass at this year’s Insights event in Las Vegas. for those of you who couldn’t make it, we look forward to connecting with you soon.

an imag eof the customer appreciation mingle at insights 2019

Exclusive Epicor Discounts For Insights Attendees

an image of may 2019 news and updates that include epicor software discounts for insights 2019 attendees

If you attended Insights 2019, you can claim exclusive discounts on licensing, SaaS subscriptions, and implementation services.

Contact your Encompass Customer Account Manager for more details.

Encompass May 2019 News And Updates

As we further develop the EnTrust EDI product, the team is expanding to accommodate demand. We’d like to welcome Andy Spark, formerly of Bezlio, to the Encompass team as a Senior Software Developer. Happy to have you aboard, Andy!

Epicor May 2019 News And Updates

The biggest Epicor event of the year took place at Mandalay Bay Resort in Las Vegas, NV between April 15th to 18th.  The show offered opportunities to train, network, and explore the developments of Epicor.

NetSuite May 2019 News And Updates

NetSuite’s annual spring conference, SuiteWorld, was a smashing success and played host to thousands of users and partners from around the world. Keynote and headlining DJ for the event, Dr. Shaquille O’Neal, sat down for a follow-up interview on how his experiences helped shape and grow his larger-than-life persona.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider, and Epicor Platinum Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Insights 2019 is the annual Epicor user and partner conference that convenes each spring. It is a place where users and partners can experience first-hand training and education on the latest Epicor software and tools to empower businesses. Keynote speakers deliver insights on industry trends and where the company is directing efforts over the coming year. The manufacturing solutions being developed have a lot of users and partners excited for rollout. Read more about the biggest Epicor ERP developments in our Insights 2019 Recap below.

Insights 2019 Recap Epicor Virtual Agent  (EVA)

AI is a buzzword on the tongues and in the minds of many involved in manufacturing industries. Gartner predicts that by 2020 80% of technologies will be driven by artificial intelligence in some form. Epicor has answered that call with the rollout of the Epicor Virtual Agent, aptly named EVA. A Microsoft Azure-powered virtual assistant, EVA leverages AI to deliver insights and data in real-time to empower workforces wherever they find themselves.

Virtual assistants are nothing new. However, their ubiquitous nature has yet to be fully realized, and appropriately utilized, among traditional manufacturing operations. Gartner also believes that by 2022, enterprises utilizing Industry 4.0 technologies will have some form of virtual assistant within the organization.

With built-in artificial intelligence, EVA can simplify user interactions with the ERP system and automate manual tasks to speed up operations. Text and voice cognitive skills enable EVA to transform data into visual representations. The result is an intuitive experience that allows users to complete actions on native devices with ease. The technology is powered by Natural Language Processing (NLP), a human-computer interactive technology that users can leverage from mobile devices with requests and tasks that will be addressed by the Epicor Virtual Agent. Targeted information and data to enable faster, better decision-making is then delivered in real-time.

Insights 2019 Recap Epicor ERP 10.2.400 Update

Epicor ERP 10.2.400 has also been announced and will receive its full production update on the weekend of May 11th, 2019. Now it’s the time to be testing end-to-end for those customers keeping in pace with the Epicor ERP software update cadence. Among the changes coming with the Epicor ERP 10.2.400 update, users can expect to enjoy full use of and coming functionality that includes:

Experiences

Industry

  • Enhanced Project Management
  • Epicor Mobile Warehouse
  • Supplier Portal
  • MES Expansion
  • Epicor IoT

Analytics

  • Epicor Data Analytics Expansion
  • Epicor Data Discovery Expansion

Future (2019-2020)

  • UX Uplift (ongoing) Mobile Apps
  • ISV Partner Ecosystem
  • Compliance Engine
  • Enhanced BI/Analytics
  • Connected Enterprise

For more information on the updates discussed above, reach out to the ERP experts at Encompass Solutions, Inc. using the contact us link below.

Exclusive Epicor Software Discounts

Encompass customers are entitled to exclusive discounts on Epicor software and services, provided they attended Insights 2019. If you were at Insights 2019 and wish to take advantage of reduced pricing on several Epicor ERP modules, SaaS subscriptions, and third-party integrations, get in touch with your Encompass Solutions Customer Account Manager today.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


April begins in jest, but we’re not fooling around when it comes to delivering the best in business systems expertise. Discover the latest in tech to manage your business with invaluable information in this April 2019 news update.

The Epicor ERP 10.2.400 release is coming soon and we’ve got a sneak peek at what main features you can expect to find when the update is released.

Ever heard of a customer self-service portal? It can make your relationships with customers more fulfilling and profitable. The capability of these portals extends to suppliers and trading partners, as well. We deliver the details on how customer self-service portals keep manufacturers ahead of the competition.

When you need an ERP update or full-scale implementation yesterday, the only answer is a rapid implementation. Here are some tips to make your ERP rapid implementation smooth and successful.

Carve out some time on your calendar to see the Encompass Solutions automation and robotics presentation at Automate 2019 in Chicago, IL April 8-11. Jason Claggett will be presenting an introduction to automation and robotics with a primer on how to get started with these technologies. The presentation will take place Wednesday, April 10, from 9:00 am to 10:00 am. view the full Automate 2019 agenda, here. We will be exhibiting at Booth #9245 during the biggest automation event in the US. Come say hello, grab some swag, and discover the automation capabilities of Epicor ERP, firsthand.

Epicor ERP 10.2.400 Sneak Peek

Get a sneak peek at the latest features and tools available to users in the Epicor ERP 10.2.400 release coming soon.

an image depicting a software update for epicor erp 10.2.400

Why You Need A Customer Self-Service Portal

Deliver a more fulfilling customer experience while freeing up in-house talent with customer self-service portals.

an image of a customer self-service portal enriching the customer experience

Automate 2019

Don’t miss this automation event in Chicago, IL April 8-11. Automate 2019 will deliver insights, education, and networking opportunities surrounding automation in all its forms. Encompass Solutions will exhibit at Booth #9245  and deliver an introductory breakout session on automation and robotics with steps you can take now toward implementing in your facility.

an image of the automate 2019 banner in march 2019 news and updates from encompass solutions

ERP Rapid Implementation

Taking steps to modernize your operations at every level takes time. Here’s how you can get up to speed with a modern business management system, faster.

an image representing rapid implementation of an erp solution for businesses undergoing a digital transformation

Customer Appreciation Event At Insights 2019

We are always looking for ways to say thank you to customers. How about food and drinks for us at Insights 2019? If attending, send sbalogh@encompass-inc.com an email with your details to put you and your team on the guest list.

Encompass April 2019 News And Updates

If you are attending Epicor Insights 2019, we hope you’ll join us for the annual Encompass Solutions Customer Appreciation Event. We’ll be serving up the tastiest bites and beverages Mandalay Bay has to offer in the Seaside Ballroom.  contact sbalogh@encompass-inc.com for an RSVP link.

an image of the encpomass logo

Epicor April 2019 News And Updates

The biggest Epicor event of the year will be taking place at Mandalay Bay Resort in Las Vegas, NV from April 15th to 18th. Train, network, and explore the developments revealed at this year’s event for all things Epicor.

an image of the epicor logo for the epicor consultants at encompass solutions

Oracle NetSuite April 2019 News And Updates

NetSuite’s annual conference, SuiteWorld, is happening now at Sands Las Vegas April 1-4. Join us on-site to talk about the latest developments NetSuite’s Cloud ERP solutions have to offer.

an image of the Oracle + NetSuite logo

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider, and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.