Automotive Suppliers face a bewildering array of frequently-changing Customer Requirements, Regulations and Procedures, all intended to place the burden of managing the flow of goods squarely upon their shoulders.  Keeping close watch on Forecasts, Daily Ship Schedules, Advance Ship Notices and Pay on Receipt can strain Supplier staff. While there is a wealth of Automotive Supplier pain points to navigate on a daily basis, we’ll address the most common and cantankerous in the following article, which includes:

  • Keeping track of Accum-Shipped-to-Date per Part
  • Inaccurate Trading Partner data
  • Rapidly-Changing Daily Ship Schedules
  • Advance Shipping Notification (ASN) mistakes
  • Pay on Receipt tracking
  • Regulatory procedures and requirements

Automotive Supplier Pain Points in Detail

In this section, we’ll break down Automotive Supplier Pain Points in more detail. If you’re an automotive supplier facing these constraints and could use some guidance, it might make sense to reach out to Encompass for the best means ensuring they don’t continue to disrupt your business.

Keeping track of Accum Shipped to Date per Part

Discrete PO’s and Change Orders are mostly NOT used, except for emergency or repair parts. So, Trading Partners/Customers express their Release requirements in terms of Accum totals.  This imposes a major burden on the Supplier to ensure both their and their Customer’s totals always agree. Additionally:

    • Suppliers keep track of Accum shipped to Date per Part
    • Customers keep track of Accum received to Date per Part

Reconciliation of differences between Accum Shipped and Accum Received is solely up to Supplier to resolve….at times, changes are hourly…….or worse.

Annual reset to ‘zero’ (or close) means major effort depending on how many Parts are sold to Customers.

Inaccurate Trading Partner Data

This area of issue is characterized by Questionable Forecasts (some Trading Partners are better at Forecasting than others) and Delayed Goods receipt at the Trading Partner/Customer.

Trading Partners can take considerable time to actually ‘receive’ goods and materials into their system. Until this takes place, the reported ‘Accum Received’ values that are sent back to Suppliers on the next Daily Ship Schedule can be out of date and thereby misleading.  Trying to reconcile using outdated Accum data makes the task even harder.

An additional ‘side-effect’ of this ‘delayed receipt’ is the Trading Partner may continue to send the Supplier Requirements to ship that have actually already been shipped….and physically received…just not yet ‘received into the Trading Partner’s business system. This results in an inflated Order book for the Supplier unless extraordinary measures are taken to ‘filter’ these ‘duplicate requirements’ out of the inbound EDI.

Rapidly-Changing Daily Ship Schedules

Sometimes, Ship Schedules can change hourly. Some Trading Partners in Automotive may require all Suppliers to not only process EDI to manage Requirements but also have someone sit at a computer and log into a separate system at the Trading Partner to find what has just changed within the last hour or more recently, and then manually adjust accordingly.

If the order volume is significantly high, this ‘two-system’ method can severely tax a Supplier’s staff and systems.

Advance Shipping Notification (ASN) Mistakes

An ASN mistake can be catastrophic to a Supplier’s Monthly Performance Rating. For some Trading Partners, each such mistake can cost 5 points out of 100 points on that rating.  If a Supplier’s rating dips below 80 points, the Trading Partner may place the Supplier on a ‘Probation’ list, and if the rating is in that state for 3 months in a row, the Trading Partner may have the contractual right to Suspend all business with the Supplier pending a documented Process Improvement document being agreed to by both parties.

Because of this, most Automotive Suppliers’ EDI/IT staff tend to keep longer working hours and be ‘on call’ to immediately find and rectify any mistakes within a very short time (sometime within 30 minutes or less).

Pay on Receipt (aka ‘ERS’ evaluated-receipt-settlement) Tracking

Typical Automotive Trading Partners may refuse to use either EDI- or Paper-based Invoices. They consider them unnecessary.  Instead, they will insist on an agreement with all approved Suppliers wherein the Supplier makes the required Shipments, sends the required ASNs, the goods are physically received at the Trading Partner, and then the shipment is cross-checked with the received ASN. The Trading Partner will then issue payment periodically that accounts for the Received Shipments.

The Supplier is then responsible to ensure that all Shipments have been balanced on the General Ledger’s Accounts Receivable with payments received.

Regulatory Procedures and Requirements

This is a very broad category of pain points. So, for the sake of simplicity, I’ve broken it down into three main areas of focus:

  • Domestic regulations
  • Export and international regulations
  • Future pain points

Domestic Regulations

Typically imposed by specific Automotive Trading Partners, to enable tight controls on product quality. Some Trading Partners will, for instance, insist that a Supplier  completely re-submit Part  Approval paperwork if even the slightest change is made in the manufacturing process.  Example…a machine tool that is wearing out is replaced with a newer model…the PPAP documentation must all be re-done before shipping ANY product created by the new machine tool.

In today’s litigious environment, any manufactured Part that ultimately flies, travels the roads or the rails, or is involved in anything that the Public uses, could possibly be called into question in the unfortunate case if someone gets hurt in any way.  Therefore, EDI gets included in the efforts to literally ‘keep track of everything in perpetuity.’

Export / International Regulations

Dual-Use Goods. If a given manufactured/purchased Part Number could possibly be used in both a civilian as well as a military setting, then just about every country worldwide is going to want some measure of control over shipping that Part to certain other areas of the world.

Export Licensing then becomes the method by which permission is requested and granted for said shipments of that Part. Keeping track of all such Export licenses on all paperwork and EDI becomes a significant task.

Automotive is a worldwide market. All major Automotive companies have operations around the world, or are trying to set those up.  EDI in this environment gains more attention with the wide variety of Governmental agencies, even to the extent of mandating how long all Trading Partners might need to keep archival copies for future legal proceedings.

Future Pain Points

If one uses the time over the last 50-70 years as a guide, then we would fully expect EDI to gain prominence in aiding, documenting and alleviating future difficult circumstances (i.e…’pain’), just like it has ever since being developed back around 1945 by the Automotive companies as a way to streamline the processes and lower everyone’s costs and errors.

Automotive Supplier Pain Points Resolved

These issues don’t have to be the bane of doing business in the automotive market. Encompass is equipped with the tools and staff to ensure you are able to accommodate these activities and deliver on your trading partner expectations.

For more information on Encompass and our EDI services, reach out using the contact us button below.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


Suppliers to the automotive industry are faced with a unique environment. To stay competitive, an automotive supplier must react to a complicated and ever-changing set of rules developed by the customer. These rules describe the exact methods that move product and order information through the supply chain. Automakers literally reach out and touch their suppliers at a moment’s notice to broadcast these mandates and changes in demand. Encompass EDI Consultants have deep experience with the unique set of Automotive EDI challenges faced by suppliers, including Regulatory, Logistics and ‘Release Accounting’.

Unique Aspects of Automotive EDI

This concept is captured by the term ‘Release Accounting’ and is what sets the automotive industry apart from any other with respect to EDI.

A supplier’s ability to manage the ‘Release Accounting’ process plays a key role in determining whether they are able to respond to customer changes rapidly and profitably. Those who have automated and integrated the ‘Release Accounting’ methods are well positioned for growth in the supplier community. They also report an increase in supplier ratings.

General Manufacturing rarely faces the same challenges.

Automotive EDI ‘Release Accounting’

Automotive EDI uses a radically different Order model compared to General Manufacturing (aka ‘Release Accounting’). The unique set of EDI transaction documents leveraged by this order model as well as associated activities include:

  • Weekly 830/DELFOR Forecasts
  • Daily 862/DELJIT Daily Ship Schedules
  • No, or Infrequent, 850/Orders Discrete PO’s
    • Order Releases managed using ACCUM-Shipped-to-Date totals
    • ACCUMs reset to zero annually
    • Releases frequently stated using ACCUM numbers, instead of Discrete QTYs
    • Responsibility to maintain and reconcile ACCUMs is on the Supplier
  • EDI 856/DESADV Advance Ship Notices (ASNs) are critical to the Supplier’s Monthly Performance Rating
    • Accuracy mistakes cost several points for each instance
    • Timing … typically the ASN must be sent and received within 20-30 minutes after truck departs. If not, that’s also a mistake that costs points
  • Invoicing
    • No EDI or Paper Invoices
    • Instead, Invoicing is done using Pay-On-Receipt or ERS (Evaluated Receipt Settlement)
  • Use of KanBan / Just-In-Time (JIT) Releases
    • Kanban Numbers need to be received, stored and returned on ASNs
    • Kanban Numbers typically mean more frequent changes to individual Releases
  • Releases
    • (similar to General Manufacturing) FIRM, UNFIRM, Planning Types
    • Use of Authorization Limits for FAB, RAW limits
    • This governs reimbursement level for cancellations

The Role of ERP in Addressing Automotive EDI challenges

Electronic Data Interchange (EDI) and electronic commerce play an integral part in ‘Release Accounting’. Yet translating the EDI document into human-readable form is just the beginning. How the data is used, and understanding how these unique requirements should be processed, is the essence of ‘Release Accounting’.

Every ERP System, which purports to accommodate ‘Release Accounting’ either has an internally-developed module (usually separate from the main system modules), or has developed a relationship with a 3rd-Party.

It is this 3rd-Party relationship where Encompass has a deep experience base and can help customers select the optimum methods, configurations, and integration to best align with a supplier’s business needs.

For more information on Encompass’ EDI services and Entrust EDI solution, reach out using the ‘Contact Us‘ button below.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


Below you will find a listing of all the currently scheduled Epicor customer webinars for June 2021.

Epicor Kinetic Webcast

Kinetic: A webcast on everything related to the user experience transformation ahead of the Kinetic (the new name for Epicor ERP) 2021.1 release. During this webcast, customers will learn about adopting the new UX, phased roll-out approach, education and training resources, and a Kinetic UX demonstration.

Kinetic

·         Date: Tuesday, June 1, 2021

·         Time: 1:00 pm – 1:45 pm CST

·        Register Now

Epicor Application Studio Webcast

Application Studio: A webcast on the process to upgrade your classic customizations to the new user experience in Kinetic 2021.1. During this webcast, customers will learn about how to make the move from customizations to low/no code configurations done in Application Studio, the benefits that comes with it, and the resources available to support them in this journey.

Application Studio

·         Date: Thursday, June 3, 2021

·         Time: 1:00 pm – 1:45 pm CST

·        Register Now

Epicor Cybersecurity Webcast

Cyber Security: A webcast on cloud-based ERP and Epicor security controls. During this webcast, customers will learn about gaining peace of mind with antimalware, redundant backups, and disaster recovery, isolating enterprise systems to reduce risk of ERP data exposure, control access with multi-factor authentication controls, complying with industry regulations such as ITAR and CMMC, and extending protection to include local machines and other hardware.

Cybersecurity

·         Date: Thursday, June 24, 2021

·         Time: 10:00 am – 10:45 am CST

·        Register Now

Epicor 1 EDI Source Webcast

1 EDI Source: A webcast on the new Amazon eCommerce Connector from Epicor EDI (formerly 1 EDI Source). During this webcast, customers will learn about how the connector automates order processing and automatically updates the inventory levels on Amazon from Kinetic so customers receive a better online buying experience while also automating manual order entry processes.

Epicor EDI

·         Date: Tuesday, June 29, 2021

·         Time: 1:00 pm – 1:45 pm CST

·         Register Now

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


Entrust EDI is an ERP-agnostic solution that enables the automation of document exchange between a business, its trading partners, and customers. This Entrust EDI Automation Demo shows the manual steps Entrust EDI is able to remove from the document exchange process. This saves time, cuts down on errors, and improves supplier/trading partner relationships.

Implementation of the Entrust EDI solution will depend on your business’ level of preparation prior to engaging with Encompass. You can begin the process of readying your business by completing a simple checklist. We’ve outlined an EDI readiness checklist HERE with the most common information required to move forward with an EDI implementation project.

To expedite the process, you can complete the EDI discovery questionnaire at your convenience. This will help both Encompass and your organization to move through to implementation more swiftly.

For an idea of the costs associated with implementing EDI, you can use our convenient EDI quote calculator tool.

Want to know more about Entrust EDI? Contact our representatives from the Entrust EDI support team at edisupport@encompass-inc.com or get in touch with us for a general inquiry using the Contact Us link at the bottom of this page.

Watch the Entrust EDI Automation Demo Recording

Additional Entrust EDI Resources

Entrust EDI Brochure

 

Entrust EDI Brochure

 

Entrust EDI Functionality Technical Overview

 

esi-managed-services-electronic-data-interchange-edi-flyer

 

Entrust EDI Managed Services Overview

 

esi-managed-services-electronic-data-interchange-edi-flyer

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


So, you just purchased a shiny new ERP, and are looking to roll out EDI.  You want to get started right away on your EDI project, right?   We should be able to set up data and test all transactions out of the box, right? WRONG!

EDI Project Best Practices

EDI is a customized, systemic process, that much like your data, rolls through the quote to cash cycle in a coordinated sequence.  Each EDI document requires data from an upstream process, and you must always complete, and validate,  the upstream processes first.    A common mistake we see on many EDI projects, is an expectation that EDI is plug and play, and that we can implement all documents simultaneously.  EDI is not plug and play, for the same reason that ERP implementations are not plug and play.

EDI trading partners are notorious for sending through erroneous or uniquely specific data.    Our customers all have different shipping and packaging scenarios.   Many customers have different expectations on how EDI data is to be handled.    The answer to a successful EDI implementation, is to work on each document until it is correct, until moving to the next one, and ensuring that the ERP system has been configured and validated for packaging and shipping processes prior to starting to work on outbound transactions.  EDI implementations always lag the ERP implementation by some weeks, and always last the duration of the design and validation stage of the implementation project.

Below are some typical EDI transactions, that must be managed, and processed sequentially.

Inbound Purchase Orders (850i), Demand Forecasts (830i), etc.

Many times, Trading Partners will send data that does not have a native home in ERP.  Our EDI team must carefully inspect all the inbound PO documents from all your trading partners, and understand for each file, which will be unique, whether there is a native home in Epicor, and if not, we create one for it, and make it visible in the ERP through customization.  This can take time, and for some trading partners, extensive customer part cross references must be built, so that Epicor ERP can understand what it is in fact that this customer is ordering.

Outbound Sales Acknowledgement (855o)

It is common to need to include custom trading partner data in an 855 outbound.  Until all of the inbound maps have been translated, and the data housed in Epicor, we can not start testing 855o.   This is normally not a difficult transaction, but until we have every inbound document defined and custom schema in place to accommodate your trading partners, we can not design the outbound format for this document for testing.

Outbound Packing Slip (856o)

Most customers expect us to be able to start this right away.  Some customers have even demanded that we start this right away.  The trouble is that everyone ships differently, and some people have multiple levels of packaging, at various points in their production process, that change how we build the dataset for the 850o.    Another common mistake our customers make are asking for the packing labels before the ASN is designed.

The shipping and packaging process must ALWAYS be designed first, and approved, before we start building 856o data and labels.  Typically the label would be the last thing we build, as we process through all the 850i for all trading partners, demonstrate all packaging scenarios for each, and then finally, armed with model data, we can construct the outbound ASN dataset and labels.  This is especially important when you have multiple versions of labels for different trading partners, or if you have Master Pallets, Mixed Pallets etc.    All EDI projects I have seen go over budget, or that have been frustrated, have been those where the company insists on having working outbound ASN’s before the shipping process is validated.

Outbound Invoices (810)

Typically the easiest of all, but these can not be started until a validated ASN document has been produced.  As such, we save these until the end of the project, to ensure all the data necessary on the invoice, whether from custom inbound data from the 850o, or custom packaging data from the 856o, are available.   Shipments in the system are required to invoice, so there needs to be a solid, unchanging process to generate multiple shipments for the inbound orders, such that they can be invoiced.  This data is typically not available until the last quarter of the implementation.

Listening to your expert EDI implementation consultant, understanding that EDI will slightly lag the work being done in ERP, and that the work will stretch the duration of the project, are key to a successful EDI implementation.  Following our process and methodology  and will minimize frustrations if expectations were that EDI would be ready day one, and reduce or eliminate rework for any EDI transactions forced through before the system is validated.

If you are having a difficult implementation and would like to talk to Encompass about how to put things back on track, we would be happy to conduct a mid ERP implementation review.   If you are about to start an EDI implementation, understanding the above before starting, and ensuring that the project manager and steering committee understand the timeline, will be critical to meeting expectations, and ultimately having a successful, error free cutover.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


For businesses whose operations increasingly span the globe, connectivity is not an option but a strategic imperative. One of the reasons for this is the accelerating pace of change and innovation driving market demand. Markets are inherently dynamic, often volatile, and supply networks that are widely dispersed and highly nuanced need to access information as it emerges, when it emerges, accurately, anywhere. This is necessary for operational efficiency, but also for effective collaboration, meaningful analysis, and supported decision-making.

 

Epicor-E10-Reaching-Out-WP-A4-ENS

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


Applicability Statement 2 (AS2) is a specification standard by which vendors and trading partners communicate EDI or other business-to-business data such as XML over the Internet. AS2 provides security for the transport of communications through digital signatures and data encryption and ensures reliable, non-repudiable delivery through the use of receipts.

 

Epicor-ERP-AS2-FS-ENS

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


The following form is intended to both educate companies on what information is needed to complete an EDI implementation and to allow prospective Entrust EDI customers to submit their EDI implementation or migration project’s details electronically. If you would like to submit a project RFP using this form, please fill out all fields in as much detail as possible, where applicable. This will ensure projects can be quoted, outlined, and started in a timely manner.

By submitting this EDI implementation questionnaire, you consent to receiving communications from Encompass Solutions in regard our services and your proposed project.

In the meantime, we invite you to review the following Entrust EDI resources:

Thank you for your interest in Encompass Solutions and Entrust EDI.

Entrust EDI Implementation Project Details

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Encompass solutions delivers an array of useful services to support your business beyond ERP implementation. Whether you need IT support for your on-prem or cloud-deployed ERP system, EDI management, or system patch management services, we are fully-equipped to deliver on your needs. Make use of these managed services promotions to ensure your business has the support necessary to enjoy continued success.

Keep in mind, These offers are applicable to any of the Managed Services coverage levels outlined HERE.

Managed Services Promotions

Whether assisting with infrastructure support, reporting customization, Epicor patch management or EDI managed services, we are proud to add value for our customers.

New Managed Services customers committing contracts can take advantage of considerable savings on waived fees and free services.

6-Month Commitment : on-boarding fee waived (up to a $2,000 value)

12-Month Commitment : on-boarding fee waived and an additional 1-month service included (up to a $4000 value)

Offer Terms and Conditions

  • To remain eligible for discounts, commitments must be signed by October 30th, 2020
  • Terms are based on your organization’s Managed Services proposal
  • If 12-month agreement is broken, the user owes remainder of contract and waived on-boarding fee
  • If 6-month agreement is broken, the user owes remainder of contract and waived on-boarding fee
  • Contract termination based on service subject to review and approval
  • As an introductory offer, contract promotions are available to new Managed Services customers only.

For any questions or to request customer referrals on our Managed Services offerings, please contact us to set up a meeting.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


The EDI invoicing process in Epicor is generally done behind the scenes with little to no intervention from the user. However, occasionally some kind of hiccup occurs. This may require a mass reprint of invoices to send out via EDI. For example, your network may have gone down just as your EDI invoices were processing. If those files never made it to your VAN or to the trading partner, you have to send a large number of files back out. Traditionally, we’ve accomplished this by assigning one person to sit in front of their computer, with a list of the impacted invoices, manually printing them one-by-one.

an image of the electronic data interchange principals used to allow Entrust EDI users to mass re-print edi invoices.

Mass Re-Printing Of EDI Invoices

There is a “Mass Print AR invoices” report in Epicor. However, this doesn’t work for EDI. The file generated ends up being one giant file with multiple records in it. Unfortunately, EDI maps cannot process a file like this.

A solution that we’ve recently been using successfully, has been to do a DMT update of the open invoices in question. Complete this at an “off” time for invoicing to maintain the normal flow of invoicing.

The process starts by identifying the outstanding invoices, and pulling them out of Epicor via DMT. The invoices will be opened in Excel for editing.  Once you have a working Excel spreadsheet to work from, it’s then time to start the update process.  Begin by setting the Auto-print BPM in Epicor to trigger off of the “document printed” field (InvcHead.DocumentPrinted) if the field is “true”.  Using DMT, reset all of the values in that field to FALSE and load DMT back in.  Your invoices are all now reset to not print.  Next, change your excel file to set that same document printed flag as TRUE and reload DMT.  This will trigger the BPM to fire and should result in the EDI output being generated.

If you have more than 200 files, it’s best to complete this task in sections. Try not to exceed 200 files per pass. This will minimize and control the load on EDI mapping software.

Finally, validate the invoices have made it through mapping and successfully arrived at the trading partner or at the VAN.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing the emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.