Perlick has been innovating in the refrigeration and bar dispensing industry for more than 100 years. Starting as a family-owned business, the company has held strong with its reputation for being best-in-class while also staying close to its family-owned roots. As Perlick continued to grow, they recognized they needed to implement Epicor ERP at the beginning of 2018. However, Perlick’s accounts receivable (AR) department still needed more help and automation to manage its expanding cash flow of 1,300 active accounts.

Success Highlights

Challenges

  • Lacked centralized customer account information which caused bottlenecks in the collection process

Solution

  • Epicor® ERP
  • Epicor Cash Collect

Benefits

  • Automated workflows and collector transparency
  • Decreased DSO to 37 days
  • Increased current AR percentage to 95.7%
  • Saved 54 work hours per month with automation

 

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About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.