Decimet Sales, Inc. (DSI) is a custom metal manufacturing company that specializes in precision computerized numerical control (CNC) machining and sheet metal fabrication. This includes one-stop customer service, design, prototyping, and manufacturing solutions for the retail, security, firearms, and industrial equipment industries.

Success Highlights

Challenges

  • Grow the company with a reporting system that tracks sales, backlogs, delivery times, and jobs at two separate facilities

Solution

  • Epicor® ERP

Benefits

  • Provided reliable, real-time information and project updates
  • Instantly supplied customers with the details on any past or present order
  • Allowed for navigation between multiple departments companywide
  • Enhanced decision-making and increased production
  • Ensured timely customer deliveries

 

Epicor-ERP-Decimet-Sales-CS-ENS

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.