13
Apr 2021
6
century business solutions payment gateway ebizcharge logo, as an encompass solutions technology partner.

Encompass Solutions Welcomes New Technology Partner EBizCharge

Encompass Solutions is pleased to announce our new technology partnership with EBizCharge, a provider of payment gateway solutions

Encompass Solutions Welcomes New Technology Partner EBizCharge

Encompass Solutions , , , , , , , , , Sean Balogh

Encompass Solutions is pleased to announce our new technology partnership with EBizCharge, a provider of payment gateway solutions for manufacturers and other businesses.

What EBizCharge Does

EBizCharge is an out-of-the-box payment integration. The solution allows businesses to accept credit and debit card payments, send email payment reminders to customers, automate payment collections, and more. This all happens within the Epicor environment.

EBizCharge qualifies cards at the lowest rates, lowering your monthly processing costs. The solution is easy to install and requires no development activities.

The Benefits of EBizCharge 

The new partnership between Encompass and EBizCharge offers two tiers of benefits. The first comes in the form of benefits specific to Epicor users. The second includes benefits specific to Encompass customers. Here are the benefits you can leverage as both an Epicor user and Encompass customer.

Benefits for Epicor users

  • The latest data encryption and tokenization technology for maximum transaction security and PCI compliance.
  • Access to an online customer payment portal, allowing customers to pay invoices online.
  • Unlimited transactions/batch history for viewing and reporting purposes.
  • Powerful search functionality to run custom reports.
  • Ability to sort through transactions by category.
  • Immediate release of funds when issuing refunds.
  • Ability to assign users and manage access limits with ease.
  • The mobile app is available for iOS and Android devices.

Benefits for Encompass customers

  • Lowered processing costs.
  • A quick and seamless transition.
  • No long-term contracts.
  • Simplified statement (one instead of two to three) and one point of contact.
  • Flat rate processing options.
  • Next-day funding options.
  • Proactive chargeback management team.
  • Access to a world-class, in-house customer support team, available 24/7 and free of charge.

if you’re ready to learn more about EBizCharge’s proprietary payment gateway, with its streamlined payment integrations backed by five-star customer support, schedule a demo, here.

About EBizCharge

EBizCharge integrates over 100 major ERP, CRM, and accounting systems including Epicor 9 and 10. EBizCharge is the leading integrated payments platform in the United States allowing merchants to accept payments in their ERP system, power their online store, upload customer invoices to the online payment portal and provide mobile credit card processing, unlimited transaction history, customizable reports, electronic invoicing, email payment links, secure encryption, tokenization, and more.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.

06
Jul 2017
0
an image informing retailers that PayPal Credit Card Transactions are receiving a security update

Saving on Credit Card Transactions: An Update

Are you saving on credit card transactions? If you are, great! Read on, because PayPal Credit Card Transactions

Saving on Credit Card Transactions: An Update

Epicor , , , , bellis

Are you saving on credit card transactions? If you are, great! Read on, because PayPal Credit Card Transactions are receiving upgraded protocols to secure all external connections made to their systems. As a result, you may need to update your system, too.

And if you’re not saving on credit card transactions, why not? First, read our blog post on how we are able to help you do this. Second, come on back here and learn about this important update.

PayPal Credit Card Transactions Update Details

As we said before: as of June 30, 2017, PayPal is upgrading the protocols used to secure all external connections made to their systems. Transport Layer Security version 1.2 (TLS 1.2) and Hypertext Transfer Protocol version 1.1 (HTTP/1.1) will become mandatory for communication with PayPal. Given these changes, it is necessary to apply a patch to the Authorization Service Lite (ASL) component used by the PayPal integration with Vantage/Epicor ERP.

an image informing retailers that PayPal Credit Card Transactions are receiving a security update

More information about the reason for the upgrade can be found on the PayPal site.

How do I know if I have the problem?

All companies using Credit Card Processing in Vantage, Vista, Epicor ERP v9, or Epicor ERP v10 will be affected by these changes and need to install the update.

Customers using Epicor ERP version 10.1.600 will not be required to make these changes as they are already supported.

How do I obtain the updates? 

There are two elements that need to be updated and are detailed in these instructions. Both the update to the operating system environment (1) and the Epicor program .dll file (2) need to be made to ensure compliance with the changes.

(1) The operating system patch is available for download from Microsoft support:

• Windows 7 & Windows Server 2008 R2

• Windows 8 & Windows Server 2012

• Windows 8.1 & Windows Server 2012 R2

• Windows 10 & Windows Server 2016

(2) The Epicor program “.dll” files are located on EPICweb under product downloads:

• Vantage 8.03.400

• Vista 8.03.400

• EPR 9.05.700

• EPR 9.05.600

• EPR 9.04.500

• EPR 10.0

• EPR 10.1

• ERP 10.1.500

Important Note: There is no HotFix for Windows XP, Windows Server 2003, Windows Vista and Windows Server 2008 (not R2) since Microsoft doesn’t provide support for TLS 1.2 on these Operating Systems. This means ASL will no longer work on those versions of Windows and the installation needs to be moved to a different machine with a compatible Operating System.

Of course, if you have any questions about making the changes necessary in the wake of this PayPal Credit Card Transactions update, you can contact us and we’ll be glad to help. Saving the day, saving you money: That’s the Encompass way.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.

23
Jun 2016
0
an image of the epicor credit card transaction enhancement being used

Save on Credit Card Transactions: An Enhancement to Epicor

What business wouldn’t want to save on credit card transactions? Well, we’ve developed a process that will allow

Save on Credit Card Transactions: An Enhancement to Epicor

Epicor , , bellis

What business wouldn’t want to save on credit card transactions? Well, we’ve developed a process that will allow you to do just that. We have developed a solution as an enhancement to the base credit card processing module that Epicor provides. With the Epicor credit card transaction enhancement, we replace a DLL with an updated one that looks for events involving capturing of funds or sales (where it is an authorization and capture all in one).

an image of an Epicor credit card transaction enhancement in use

The Epicor Credit Card Transaction Enhancement

When we receive that transaction event, we query the Epicor database for additional information and add that to the request.  This resides at level 3 details, which includes everything for level 2. The nice thing about credit card processors is they will only use the amount of information they need. If it is a consumer credit card, the additional data will be discarded. However, for B2B customers, the enhancement will automatically select the right level and provide those cost savings.

The standard Epicor credit card handling system only provides level 1 information. This is essentially the total and information to identify the customer in terms of fraud protection. Now some of these fees and savings are individually negotiated. The default fees for PayPal Website Payments (which is technically what is used) is 2.9% + $.30/transaction.

Now level 2 will be the level that helps our customers the most. This requires additional details on the purchase. Details can include the amount of the tax, a customer code, postal codes, and tax identification number. For customers that are using corporate cards (B2B customers), you get a lower fee if you provide this information as well. I had seen the most often quoted numbers as .5% savings for level 2 customers. 

Level 3 is the next iteration of that offering something around 1% total savings. This is for business to business (tend to be larger corporations) and business to government purchases. For this, we are sending a lot of additional data in terms of the line-level details about the purchase.

The Epicor Credit Card Transaction Enhancement Level 1, 2, and 3 Comparison

L3

Looking at only level 2 savings (.5%), $400,000 in credit card sales would result in an annual savings of $2,000.

Bezlio is a professional services firm. They provide custom development services and support for Infor ERP Visual (Visual Enterprise/Visual Manufacturing) and Epicor Vantage ERP. 

Here at Encompass Solutions, Inc., we are proud to continue working with Bezlio on many development and implementation projects.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.