Epicor recently sent out an Epicor ERP 10.2 Costing Issue Alert. This notification details a costing issue reported within the Core Application. If you use backflushing within job costing and are on an earlier version of 10.2 than the versions listed below, please contact Encompass Solutions, Inc. at support to receive an expedited fix:

  • GA 11/31/19
  • 10.2.400.14 GA 10/25/19
  • 10.2.500.3   GA 10/23/19

You may have received this notification because records indicate you are on a prior version of 10.2.  If you feel you received this in error, you can update your version information on the portal by going to the Configurations > Product Configuration Profiles menu, or please let us know so we can help correct the version information on record. If you did not receive the notification and have observed any of the issues below, it may be because your version is incorrect in the Epicor ERP customer database. You can contact Encompass Solutions support to have the information updated.

Epicor ERP 10.2 Costing Issue Alert Details

Description of issue(s):

  • Incorrect job costing when backflushed is being used.
  • This is causing incorrect variance (MFG-VAR) calculations on jobs.
  • Multiple scenarios were found and corrected
  • Dollars to Inventory are not correct
  • Dollars seem to be doubled using the Qty x Cost Components
  • Dollars remain in WIP despite the job being closed

This may also be causing Negative Material depending on the costing components of the part.


  • Unit Material:
  • Unit Labor: (too high of an amount going to inventory)
  • Unit Burden: (too high of an amount going to inventory)
  • Unit Subcontract: (Not cleared out of WIP)
  • Unit Material Burden: (Not cleared out of WIP)

Epicor ERP 10.2 Costing Issue Alert Solution

How we’ll approach the fix is simple. We would install the latest version of Epicor 10 to your Pilot system and assist you with running the necessary tests to ensure this issue is addressed, as well as ensure that the patch doesn’t have negative implications to other system areas. This includes EDI and critical reports.

Finding your Current Version of Epicor ERP

Not sure of your current Epicor version? Follow the steps below to find your current Epicor software version.

For Active Homepage Users:

  1. Navigate to the main menu and follow the path: Epicor Education > Main > System Setup > System Maintenance > About Epicor
  2. A new window will pop up displaying your Epicor system information. The current version of your software will be located next to the Epicor logo in large black text.

For Classic users:

  1. Navigate to and click the help icon in the top right-hand portion of the Epicor ERP interface.
  2. Then, click the About Epicor link located towards the bottom of the options on the left-hand side of the screen.
  3. A new window will pop up displaying your Epicor system information. The current version of your software will be located next to the Epicor logo in large black text.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing the emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.