Encompass Solutions has been named as one of the top project management companies in NC by Welp Magazine. To be recognized alongside 27 other great North Carolina companies was a pleasant surprise to start off the new year.

the logo for welp magazine named encompass solutions as one of the top project management companies in NC

‍Coincidentally, this event arrives alongside the milestone of our 20th Anniversary providing and array of professional and technology services to business in manufacturing industries.

We’re thankful to have received the distinction and the encouragement that comes with our recognition as a great company. If you’d like to read the article and see who else shared the distinction, article can be found here.

Thank you to Welp Magazine for the support – we appreciate the recognition as one of the top project management companies in NC!

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


ERP for start-ups may seem like a bit of an oxymoron. The nature of ERP is to connect several departments  in a unified information system. This allows you to leverage crucial data to make informed decisions that drive the success of your business. When most people hear those three little letters, they tend to think large scale enterprise, multi-national conglomerate, or global entities. This couldn’t be further from the truth.

Small And Medium-Sized Businesses Include Start-Ups

The modern enterprise isn’t a fortune 500 company. It isn’t even a fortune 5,000 company.

In the US There are roughly 17 million businesses with fewer than 500 employees. This number represents 99.7% of all US businesses and almost half of total private sector employment.

With that in mind, it would make sense the market for ERP that speaks to the small and medium sized enterprise is ripe for development. In the last 40 years it has done just that with tremendous effect.

Among businesses surveyed in a 2017 Deloitte report commissioned by Google, the top 20% of the most digitally advanced companies:

  • Earned 2 times as much revenue per employee
  • Experienced revenue growth over the previous year that was nearly 4 times as high
  • Were almost 3 times as likely to be creating jobs over the previous year
  • Had an average employment growth rate that was more than 6 times as high
  • Were also 3 times as likely to have exported over the previous year

Those stats can’t be ignored. However, what were the digital advancements these successful companies used to gain their edge in the market? Here’s how the levels of digital transformation of business is represented among those surveyed:

  • Basic – An email address
  • Intermediate – Website, basic marketing tools, online directories, and third-party marketplaces
  • High – Advanced website, mobile or e-commerce capability, engagement on multiple social media platforms, online marketing channels
  • Advanced – Advanced data analytics and applications for business management and customer interactions

It’s clear a business using advanced digital tools to help their business will perform better than those businesses using only basic or intermediate tools. But what does advanced really mean?

In this case, advanced digital tools includes:

  • Data analytics used to examine characteristics of customers, to inform business decisions such as online marketing strategies or products offered.
  • The ability for customers to make bookings and purchases through online channels, such as enabling payments through the business’ website or use of third-party e-commerce platforms.
  • Digital technologies and tools utilized internally in order to improve business processes or worker productivity (e.g. cloud-based software, video conferencing, corporate social networks).

Epicor ERP For Start-Ups Facilitate Sales Excellence

Let’s start with the first benefit of ERP for start-ups. It’s no secret that sales are top of mind of a start-up.

Whether you are in it for the long-haul or just long enough for get an offer, proving viability through sales is key in attracting investors and securing longevity.

Epicor ERP CRM and Sales Management tools drive intelligent marketing and provide insightful data about what products are and are not moving. Add to this the ability to collaborate with internal teams as well as customers externally through one unified system and you have a recipe for success.

With Epcior Sales Management tools Improve the efficiency and effectiveness of your sales team. By giving your sales teams the ability to manage their opportunities and automating administrative tasks, you free up their time to focus on building lasting, profitable relationships. It also enables your sales team to:

  • Produce accurate estimates
  • Streamline your order-to-cash cycle
  • Fulfill perfect orders and ensure high customer satisfaction

Components of the sales management module include:

Estimate and Quote Management – Easily generate and track all customer or prospect requests for quotation (RFQs)—from the time of receipt until an order is placed. Create estimates and get quotes out more quickly with more accurate pricing and lead times with a wide range of powerful tools.

  • Generate accurate and timely estimates and quotes
  • Import data from a variety of customer and system sources
  • Check inventory availability during quote entry
  • Manage the sales cycle with dynamic task lists that ensure the right people are working on the quote at the right time
  • Automatically cross reference customer part numbers to your part numbers during the quoting process

Order Management – Order Management drives the Epicor system. From the time an order is entered, its progress is tracked through final shipment—producing perfect order fulfillment on demand for maximum customer satisfaction.

  • With the Order Job Wizard, generate appropriate jobs for new orders in a single step
  • Check customer credit status online at quote entry, order entry, and shipment entry
  • Using blanket orders, establish multiple releases for each sales order line and pull parts directly from inventory
  • Link sales orders, jobs, purchase orders, field service calls, cases, tasks, milestones, and budget information to manage projects

EDI/Demand ManagementEntrust EDI/Demand Management secures your competitive edge by incorporating electronic data interchange (EDI) with demand scheduling.

  • Get full flexibility and control for setting up customer contracts and handling their schedules in the Epicor ERP system
  • Reduce lead time and effort for planning and procurement
  • With Demand Management, set up contracts per customer with such agreed-upon parameters as pricing, initial demand schedule, and contract end date

Point of Sale – Epicor Point of Sale (POS) extends the power of your Epicor ERP to a customer-facing sales environment—regardless if you need a single POS station or if you’re a multinational chain.

  • Feature-rich system that empowers store personnel to deliver an enhanced customer experience
  • Comprehensive functionality includes electronic gift cards, gift receipting, customized receipt per transaction type, coupon redemption/issuance, layaways, special orders, suspend and resume, item marking for various functions, additional input fields, multicurrency, start/end of day functions, cash management, and more.

Epicor Commerce Connect – B2B and B2C eCommerce are the new norm. Epicor Commerce Connect (ECC) provides your buyers and sales channels with a simple online shopping experience that encourages repeat purchases and sets your brand apart.

  • Launch an attractive, simple-to-use eCommerce site with your own branding in less time
  • Manage only one product database with tight integration into Epicor ERP
  • Simplify channel support by letting your partners make payments on accounts, access pricelists, and place quick re-orders

Epicor Customer Connect – Today’s customers want new access to information. Epicor Customer Connect helps you improve customer loyalty and online commerce.

  • Special promotions and pricelists
  • Enable your customers to make repeat purchases

Startup Growth And Innovation With Advanced Digital Tools At An Affordable Price

Epicor technology is powered by industry-leading innovation and expertise. The software empowers businesses of every size and is modular to fit the needs of a start-ups, no matter their stage of growth. Epicor solutions feature seamless integration with thousands of existing software applications, web-enabled platforms, and fully configurable interfaces and reporting systems.

Utilize the components of Epicor ERP your start-up needs here and now. Add more functionality as you scale, customize the framework to fit your unique business components, and take as much control of your technology as you like with on-premise, cloud, and hybrid deployment options. Mobile solutions can further be utilized to access the system from Windows, iOS, and Android devices.

Epicor ERP for start-ups is designed to be both accessible and affordable for the small business and start-up. Financing, subscription models, and even tax write offs are available for Epicor ERP software purchases.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


When it comes to an ERP implementation or ERP upgrade, there are a significant number of factors to consider. Not only will you have to employ essential and proven ERP selection strategies, but getting the job done in a reasonable amount of time can be just as important. For some, it’s more important. Here are just a few ways a rapid implementation can be leveraged for a faster, smoother implementation process.

For more info on ERP implementation strategies, download our free guide for 8 Essential ERP Selection Strategies.

A customer recently went live in January, about 4 months after signing their purchase agreement with the ERP Vendor. Encompass had engaged with them in October, days after they completed their initial install. Several factors really helped ease the process, and you might want to consider them as you evaluate the potential benefits of rapid implementations.

1) Timing

Trying to time the project to coincide with your slow season will minimize downtime and maximize utilization of staff during what may be your least productive time. In the case of this example company, January to March is a dead time for one of their companies and about half volume for their second company. As a result, the choice was made to focus on a minimal go-live event in January. This allowed for extra time in February to wrap up loose threads and address potentially unforeseen issues.

an image of an hourglass, signifying that when time is short an erp rapid implementation may be the best solution.

2) Experience = Wisdom

The company’s core team was comprised of three members that had firsthand experience in other ERP implementations. That perspective made for significantly better decisions and focused efforts to be made throughout the project. It can be difficult imparting similar perspective to inexperienced customers who do not want or cannot afford to hire a consulting team for their rapid implementation, but it definitely helps when they have it.

3) Embrace The Phase

If the core requirement for your go-live strategy is to sell, ship, invoice customers, buy, and pay suppliers on day 1, a phased, or layered, approach can work exceptionally well. For all the other “wants” out of your ERP system, logging, planning and working on those components as soon as possible after go-live will deliver the results you are after. With this approach, you can be working other functionality you need within days of your go-live event.

In the case of our example company, the phased approach can be applied to things like engineering. By making sure they had their top-selling parts and parts on order fully engineered, everything else was pushed out with the understanding they would work through the list over time. In this case, data conversion from their old system wasn’t very clean, and most of their engineering data were bad, to begin with. Trying to have perfection on day 1 would have pushed the project out three months. Instead, they do not lose any operational function while they work within their ERP system to migrate and clean up their company data moving forward.

4) Vanilla Is A Good Choice

While a perfect implementation would be created around a business’ processes and workflows, this can cost a lot of time and money. For our example company, they didn’t have time to customize. Knowing that processes would have to change as a result, they accepted Epicor standard workflows and trained to them. Rather than bending the system to accommodate their process, they adapted some processes. Staff understood the legacy system was being replaced and that change was inevitable. It was a very realistic approach which delivered ideal results for an imperfect scenario.

a picture of vanilla ice cream,

Interested In An ERP Rapid Implementation?

If you are considering an ERP solution, think a rapid implementation is the best fit for your business, or would like to speak with an Encompass consultant about the topic, don’t hesitate to contact us using the link below. We look forward to connecting you with a business solution that fits your build.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


There’s never a dull moment when you spend a night out with the Encompass team. Last night, Encompass Solutions’ ERP consultants, business analysts, and IT support professionals had a field trip. We went to Sip and Stroke in Greensboro, NC for a paint night and had an amazing time. There was no shortage of smiles and laughter. However, there were a few furrowed brows during the event. Our ERP consultants, sales staff, and IT support team demand perfection of themselves. That’s why we’re so proud to have them as part of the Encompass family. Every one of them is knowledgeable, dependable, and a joy to be around. Here’s looking forward to the next outing with these awesome individuals that make up Encompass Solutions, inc.

North Carolina ERP Consultants And East Coast Reps Unite

Our North Carolina ERP consultants, North Carolina ERP consultants, Georgia ERP consultants, and New York ERP consultants came together for a great a great time. Our talented team showcased their artistic sides with precision and impressive detail. Everyone took the time to create a brilliant interpretation of the event’s subject and we’re proud to have several of their works on display here at the Encompass Solutions, Inc Greensboro, NC offices. Our team of ERP professionals never cease to amaze us and we’re sure you’ll agree that they are never short of surprises when it comes to tackling the challenges our customers face. If you’re in the Piedmont-Triad area of North Carolina, stop in our offices to have a look at the great artwork up close. Our staff is always happy to shake hands and learn more about our customers and the community.

An image of Encompass Solutions, Inc. North Carolina ERP Consultants at Paint Night In Greensboro, NC.

Joe couldn’t help having an educational moment with a bit of help from Google.

An image of Encompass Solutions, Inc. East Coast ERP Consultants at Paint Night In Greensboro, NC.

All of our Rembrants hard at work. Except for Dave and Sherri.

An image of Encompass Solutions, Inc. New York ERP Consultants at Paint Night In Greensboro, NC.

Joe has a great sense of design along with first-rate execution.

An image of Encompass Solutions, Inc. North Carolina ERP Consultants at Paint Night In Greensboro, NC.

Even out of the office the Greensboro crew insists on sitting together.

An image of Encompass Solutions, Inc. North Carolina ERP Consultants at Paint Night In Greensboro, NC.

TOP: Dave and Melanie are cool and concentrated, both in color and countenance. BOTTOM: The Sales team and top-brass on a level playing field. Everyone is looking to create a masterpiece on canvas.

 

An image of Encompass Solutions, Inc. North Carolina ERP Consultants showing off their work at Paint Night In Greensboro, NC.

Our team shows off their work. Their results are always top-quality, whether for business or pleasure.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm, Epicor Platinum Partner, and Netsuite Solution Provider that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing the emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


It’s no secret that the manufacturing landscape is changing constantly and new technologies are emerging faster than ever. It is for these reasons that identifying which technologies will give your enterprise a competitive edge and allow it to weather the storm of disruption is essential. Adopting a unified ERP system to more efficiently connect and organize your operations is one such advantage. Here’s a list of 10 things you can do to ensure your ERP implementation is a success once you’ve identified which solution is right for your enterprise. For more info on ERP consultants, ERP implementation strategies, and more, download our free guide for 8 Essential ERP Selection Strategies.

1. Pick The Right Partner For The Job: ERP Consultants, Vendors, and Partners

Who you enlist to assist with your implementation is a crucial component of ensuring your success, if not the most important factor contributing to the outcome project.

Don’t add yours to the long line of inefficient and outright failed ERP implementations by doing your due diligence and identifying a vendor, partner, ERP consultants firm, or other organization that speaks to your needs and connects with your organization, its goals, and desired outcomes. You and your teams will likely be working with these ERP experts for months on end, so it’s important to connect not just on a professional level, but a personal one too. After all, if you’re collaborating with someone you can’t stand, there is little chance the project will survive such a strained working relationship.

Trust your partner to know how to manage the project since it’s likely they’ve completed several implementations across an array of industries. It may mean giving up some control you’re used to maintaining, but the success of your project trumps comfort, without question.

2. Pick The Right Solution For Your Situation: Not All ERP Solutions Are Built Alike

There are ERP platforms that have been around for decades and ERP solutions that were developed as recently as last year. They all offer different value for their price. Some sacrifice capability for ease of use, while others sacrifice emphasis on one enterprise need at the expense of another. Whether you want an ERP solution that is cloud-based, hosted, on-premise or one that can be all three, options exist to address your enterprise’s needs. That doesn’t mean the search for the right fit will be easy.

Are you shopping for an ERP solution geared closer to process manufacturing, discrete manufacturing, or a service you provide? It’s better to measure twice and cut once. Don’t’ waste precious resources, like time, money, and labor, on a solution that won’t address your most critical of needs. Contact ERP consultants and vendors, arrange for demos of each solution and meet with your teams to understand what they’ll need out of the final product.

3. Plan For The Future: Going Beyond Go-Live

Your success doesn’t stop once things are up and running. How will your enterprise utilize your new ERP solution of the next 5 or 10 years? Upgrades, turnover, customizations as you enter new markets, and so many more factors await as you move forward.

You need a solution that grows with your business’ trajectory, which makes it even more critical to select a solution that can accommodate that new warehouse overseas or subsidiaries on the horizon. Changing regulations and compliance requirements at local, state, national, and international levels may be something you need to consider.

Going into your selection process with a roadmap of where the organization is going over the next decade will ensure you aren’t painted into an expensive corner. Plan as far as you can to give your partners the clearest picture of your intended journey as possible.

4. Staff Buy-in: On-Boarding Makes The Difference

Let’s put this out there first: nothing ensures a business’ success more than its employees. That said, your staff need to be on board with this transition or it’ll be destined to fail before it starts. It’s natural that change, especially significant change can be fear-inducing. However, with the right approach, your staff can come to embrace the coming change. Address their apprehensions, be prepared to give concrete answers to how the new system will address employee needs and make their jobs both easier and more efficient. Getting your staff to understand why this change is coming is integral in getting them on-board with how you go about implementing.

5. Sideline The Bureaucracy: Streamline Implementation

Bureaucracy is notorious for slowing down even the most efficient processes. EPR consultants and integrators are good at their jobs when they’re allowed to operate. By getting the necessary parties involved from inception, you can avoid blockers to critical processes during implementation. This may depend on how many layers of management your organization had in place, but by clearing the channel to enable the ERP consultants to do their job without impediment, you can avoid bottlenecks and wasting precious resources in the process.

6. Establish Order: Project Roles And Responsibilities

When it comes to both in-house and external resources, making sure everyone has a clear understanding of their role and responsibilities during your ERP implementation process. Your partnered ERP consultant will walk you through the process and give recommendations on how best to delegate the workload during implementation. Ensure that you and your team know what’s going on at every stage to avoid bottlenecks and unintended setbacks.

7. An Opportunity To Redefine Your Business Processes

Your ERP consultants will likely conduct a business process review prior to beginning your ERP implementation. This is a critical time for your business to reevaluate how processes are carried out. While you may be tempted to replicate old ways of doing things on a new ERP platform, the new system enables your teams to make more efficient use of the tools at their disposal. Go back to the beginning and determine whether your organization should change the way they do things from the onset. Keep in mind, many ERP software solutions come built in with the best practices of hundreds if not thousands of businesses in related industries.

8. Emphasize Clean Data

Old SKUs, incomplete, and just plain bad customer data don’t need to follow you into a new era for your business. make an impact with a new start that doesn’t leave room for shoddy work. Ensuring your recording and data practices are clean and clear from the start is the best way to ensure the right approach to record keeping and management is in your future.

9. Don’t Cut Corners On Training

Like onboarding, your team should be in it to win it when it comes to your ERP implementation. That means they need to know the software inside and out when it comes time to use the platform. A quality ERP consultant will get your staff trained in all the right tools needed for their given role. Instill confidence in your team by giving them the best training that money can buy, your business with prosper and your staff buy-in will increase with your investment.

10. Don’t Cut Ties After Go Live

When it comes time to use the new ERP solution on your own, chances are there will be bumps in the road as you move forward. This is where your team’s training is proven and your reevaluated business processes are put to the test. Consider bringing on an ERP consultant that offers managed services and support beyond ERP implementation. Maintaining a solid professional relationship with partners can save your business a lot of unnecessary grief and precious resources in the long run. On the other end of a successful go-live, when your business hits the ground running and has a bright future ahead a good partner can enable your enterprise to take advantage of rapid development and position for expansion.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing the emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


When you love where you work, your company is only half of it. The other half is the building, the place where your desk is, where the work that drives you begins and is built. We’ll leave discussing the finer points of Feng Shui for another day. However, no one can deny that your environment is a huge factor in your behavior, mood, and productivity. That’s why Encompass, Inc. is based in one of the most inspiring places in Greensboro, NC: Revolution Mills. This 120-year-old textile mill was once the home of the future and countless dreams… and now it is once again.

an image of the revolution mills

Image source: Triad Business Journal

About The Revolution Mills

In 1898, the Cone brothers and the Sternberger family partner together to open the 45-acre Revolution Mill. It was the first flannel producing factory in the south. By 1930, Revolution Mill is the largest exclusive flannel-producing factory in the world. Two-thousand looms working two shifts pushed out over 200,000 yards of denim every single day. The massive campus featured not only the production facilities, but four baseball diamonds, two YMCAs, groceries, a drugstore, a doctor’s office, and even a barbershop.

The mill closed in 1982 after the popularity of flannel fell. National Register of Historic Places added the Revolution Mills in 1984. Several ventures to restore the buildings and create multi-use facilities began. The Self-Help Group secured its future with a 100 million dollar redevelopment in 2012.

Why We Chose The Revolution Mills

Now home to more than seventy-five businesses and featuring over a hundred and forty apartments, Revolution Mills has sprung back to life, fostering the creativity and production that helped build America a hundred years ago once again.

That’s why our offices are located in Revolution Mills. The huge industrial space is now an open-style plan. This creates a collaborative environment featuring high ceilings, Manhattan-sized windows made of industrial iron, exposed brick walls and soaring wooden rafters. Within our space, we can see and feel the history of the Mill, even as we work with cutting-edge technology where steam-powered looms used to sit.

Our neighbors have come to this place to feel the same sense of creativity we do. We’re next to art studios, law firms, interior designers, financial services, photography studios, even a radio station. Of course, there is an apparel designer here too… quite fitting, we think.

As the Mill continues to change and expand, fitting in new services, homes and businesses, working here becomes even more inspiring as we see this ongoing project grow and evolve, much in the same way our Epicor systems grow over their development time.

Come on down one day and see our space. We promise you’ll find it just as inspiring as we do.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.