For more than 20 years, Encompass has worked hand-in-hand with customers to get to know their business almost as well as they do — creating industry-specific software solutions and services that help them do business better. That’s working with you, for you.
Our customers are the companies who make, deliver, and sell the things we all need. They trust Encompass and Epicor software to help them do business better. By working hand-in-hand with our customers, we get to know their business almost as well as they do. Our innovative solution sets are carefully curated to fit their needs and built to respond flexibly to their fast-changing reality. We accelerate every customer’s ambitions whether to grow and transform or simply become more productive and effective. That’s what makes us the essential partners for the world’s most essential businesses.
Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.
Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.
Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.
When it comes to the production floor of a manufacturing facility, most equipment comes with use and care recommendations. However, your shop, like most, probably doesn’t run within that narrow framework. A routine schedule may not take into account actual use and wear. As a result, maintenance engineers and planners often struggle to accurately plan MRO activities. Preventative Maintenance that uses real-time production data can make that effort easier on everyone. Implementing a preventative maintenance plan using informative and actionable insights will lead to better overall equipment effectiveness (OEE) and a more detailed understanding of performance and production overall. Additionally, sophisticated preventative maintenance tools make it easy to communicate those data points as they relate to the business’s overall performance.
Since the production environment is dynamic, with conditions and plans constantly changing, you look to Epicor Advanced MES to keep things running smoothly. The MES system’s preventive maintenance module orchestrates MRO activity with production, with the common goal of maximizing uptime and minimizing downtime. The same real-time data that fuels the schedule, real-time views, and other core MES elements also feeds precise information about the actual machine, tool, and auxiliary equipment use. The result— reliability and maintenance engineers armed for greater contributions to margins and on-time delivery.
Transform Preventive Maintenance from Routine and Reactive to Proactive and Deliberate
Condition planning can help to minimize costly repairs and extend the life of assets. You make the rules and Advanced MES alerts your team to take action. Advanced MES’s preventive maintenance module lets you define and automatically initiate activities based on runtime, number of cycles, time, or any combination of these criteria. Every rule automatically sends a maintenance activity to the production schedule when the conditions are met, which eliminates needless maintenance activity and conserves precious resources.
Epicor’s Advanced MES coupled with Preventative Maintenance tools can empower manufacturing businesses, as it:
Handles MRO activities like cleaning, changing parts, taking measurements, making adjustments, performing inspections, and others
Adjusts production schedule automatically for PM/MRO
Applies to machines, tools, auxiliary equipment, and other types of assets
Accepts tasks, schedules, and requirements from ERP, MRP, and other maintenance systems
Every time a maintenance event flows into the schedule, you can see exactly how it’s going to affect production and you have the ability to make schedule choices and adjustments. Operators and maintenance staff get the information they need in real-time, with alerts and notifications consistent with your MES system configuration. Additionally, each scheduled maintenance activity can include instructions and documents specific to the machine and current requirements, served up where the work is going to take place.
When the maintenance tech or engineer arrives at the repair site, the system lets the worker log in, log out, and document steps and work completed. Your Advanced MES system keeps track of time and captures all of the data that’s critical for future planning and audit.
traceability. Preventive maintenance reports—on past, current, and future activities—help you plan for the right people and the right supplies and parts at the right time without wasting dollars on excess parts, supplies, and hours on the schedule. The preventive maintenance module also helps you create resource utilization reports to examine the cost and time required to maintain any specific machine or tool, any category of machine or tool, or even groups of assets based on shift, customer, crew member, or any other dimension.
Here are just a few capabilities Preventative Maintenance tools from Epicor can provide to manufacturers:
Delivers on-the-spot maintenance documents and instructions
Provides MRO cost tracking and visibility against assets, work centers, staff, shifts
Builds maintenance history with audit trail details— who, what, when, how long
Includes pre-defined one-click reports and easy report configuration
Allows escalation rules for past due and incomplete activities
Allows rules based on runtime, cycles, time, or a combination
Generate automatic MRO tasks
Provide, real-time alerts and reports
Supercharge Your Preventative Maintenance Deployment with Epicor Data Analytics
The inclusion of Epicor Data Analytics tools as part of your preventative maintenance routine can dramatically improve results. Epicor Data Analytics (EDA) is a cloud-based, easy-to-use solution that can quickly contribute to your business while helping you avoid error-prone approaches such as spreadsheets and manual calculations that often waste time and resources. It also stays up-to-date with the daily stored changes of your production trend monitoring.
EDA provides customizable and interactive dashboards to make it easy to analyze the short-term and long-term data trends related to your production equipment. The dashboards provide visual graphs, charts, and tables, so you can quickly review important information about your production performance and make informed strategic decisions. The EDA grid is where you conduct most of your analysis—and unlike a spreadsheet, you can “drill down” into the data with a simple click to reveal additional details.
EDA is a comprehensive end-to-end service delivered and supported by Epicor. It is fully integrated with Advanced MES using your data to provide a broad understanding of your production performance. As a cloud-based service, EDA minimizes costs for your IT head-count and current system hardware, software, and maintenance budgets. Because you are accessing it in the cloud, you will always have the latest and greatest version of EDA.
With EDA, you have responsive mobile access to your data, so you are never disconnected from your information. “Always connected” means you can respond quickly to the needs of your business and keep your operations highly productive. Use EDA with your maintenance program to help you understand important information like:
Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.
Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.
Your Advanced MES real-time display shows your dashboards for the current shift and current job. But what if you want to capture that data for long-term trending analysis? The solution is Epicor Data Analytics (EDA), powered by Phocas™, which helps manufacturing operations turn their accumulated data into actionable insights. It helps them look beyond the long-term or short-term overall equipment effectiveness (OEE) measures to focus on the specific components—plant, department, machine, shift, part, etc.—that are causing losses to the company.
Visualizing Operational Data Trends
From the top floor to the shop floor, it’s important to know how your business is performing at all times. That’s why Epicor built a powerful, out-of-the-box reporting and analytics system that delivers important information in easy-to-digest dials, graphs, and charts.
EDA is a cloud-based, easy-to-use solution that can quickly contribute to your business while helping you avoid error-prone approaches such as spreadsheets and manual calculations that often waste time and resources. It also stays up-to-date with the daily stored changes of your production trend monitoring.
EDA provides customizable and interactive dashboards to make it easy to analyze the short-term and long-term data trends related to your production equipment. The dashboards provide visual graphs, charts, and tables, so you can quickly review important information about your production performance and make informed strategic decisions. The EDA grid is where you conduct most of your analysis—and unlike a spreadsheet, you can “drill down” into the data with a simple click to reveal additional details.
EDA is a comprehensive end-to-end service delivered and supported by Epicor. It is fully integrated with Advanced MES using your data to provide a broad understanding of your production performance. As a cloud-based service, EDA minimizes costs for your IT head-count and current system hardware, software, and maintenance budgets. Because you are accessing it in the cloud, you will always have the latest and greatest version of EDA.
With EDA, you have responsive mobile access to your data, so you are never disconnected from your information. “Always connected” means you can respond quickly to the needs of your business and keep your operations highly productive
Benefits and Key Features of EDA for Advanced MES
Among the many benefits manufacturers experience through the use of EDA for Advanced MES are the ability to:
Drive improvements based on data – not opinions
Understand OEE trends and target areas for improvement
Visually spot anomalies, and drill down into transactional detail to find the source
Enable employees to access and tailor visualizations in a self-service capacity
Reduce time wasted gathering and organizing production data
Key Features
Made for Manufacturers
Offers fast implementation
Fast, flexible, and easy to learn
Integrated with Epicor Advanced MES plus other data sources of your choosing
Keeps you connected with mobile access
Delivered as a complete, scalable cloud service – no hardware required
Does not require Advanced MES user licenses
Public internal dashboards feature provides a live display link
Does not require Advanced MES user licenses
Content Packs
EDA includes an out-of-the-box connection to Advanced MES, which means fast implementation and fast ROI. Without it, your alternative would be to manually connect to the data schema and determine what data to bring into the analytics solution, which could be a daunting, months-long process. Instead, we provide starter dashboards that you can easily clone and modify. You can also choose our extended content packs that are available and you also have the freedom to build onto the content pack with any additional fields from Advanced MES and augment from any other data sources.
Build your dashboards or take advantage of prebuilt content packs that include:
Key performance indicators
Plant comparisons
Scrap dashboards
Downtime dashboards
Mean-time dashboards
OEE dashboards
Availability dashboards
Performance dashboards
Mean-time between failures
Mean-time to failure
Mean-time to repair
Schedule views
Shift production reports
Tool change views
Tool requirements views
Machine parameter views
Material needs views
Material used views
Maintenance views
Operator metrics
Top 10 dashboards
Cavitation efficiency displays
Cycles out of spec dashboards
Engineering dashboards
Help call metrics
Incident log views
Utilization metrics
Job production views
Machine scoreboards
Energy usage views
Requirements
Epicor Data Analytics is available for Advanced MES Version 8.2.4 and higher. The lightweight SYNC application and one instance of data are stored on a local server with the majority residing in the cloud. Extra disk space is recommended that is 2.5 to 3 times the disk space of the data being loaded to the cloud. The only items required for subscription purchase are a starter pack of five named users (plus additional named users as desired). The Public Internal Dashboards feature requires a minimum of fifteen EDA-named users. All other necessary components, such as Advanced MES content and the SYNC application are included as well as some Epicor ERP content.
Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.
Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.
Prepare your warehouse and shop floor operations for a new era of productivity with the industry-leading innovation of Epicor Mfg Wireless Warehouse (EMWW) – formally known as Epicor Mobile Warehouse – powered by Biscuit.
Fast and Accurate Scanning
Epicor Mfg Wireless Warehouse is the next-generation handheld application that is completely integrated with Kinetic. It offers a modern, intuitive user interface for warehouse and distribution functions.
Epicor Mfg Wireless Warehouse optimizes workflow for fast and accurate scanning, improves time to process transactions, increases accuracy, and reduces errors. It is compatible with the latest scanning devices running on Android® 6.0.1 or higher from Honeywell® and Zebra®. Simply download the application from the Google Play™ store into your device and start using it with minimal setup.
The only pre-requisites that exist for current and prospective customers to leverage Epicor Mfg Wireless Warehouse is an implemented Epicor® ERP 10.2.400 system or higher
Receiving
Provides complete functionality to process an inbound container or purchase order, as well as intercompany and transfer order receipts. It provides users with effective and efficient serial and lot processing and multiple UOM scanning. Users can search for all open POs for a part by scanning the barcode of the part.
Material Management
Provides core warehousing functions allowing users to initiate adjustments and movements from the warehouse floor. Offers an increased efficiency with cycle counts and stock takes. Enables efficient entry with automated workflows triggered by scan events.
Material Queue
Users can efficiently pick items assigned to their queue, grab items from the available queue, or return items to the queue. Users can select an outbound order and select all material queue transactions related to the order, to the users’ queue. Advanced sort and filter functionality allows users to save to a named query and dynamically add it to the sub-menu. Unpicking sales or transfer orders functionality is also included.
Shipping
Scan pick validation option included. Process outbound shipments direct from the device. Functions include creating Master Packs and standard Pick Lists for customers not licensed for Advanced Material Management (AMM).
Trackers
Trackers help the shop/warehouse users in completing their daily routine.
Powered by BISCUIT
Since its establishment in 2002, BISCUIT has formed a strong relationship with Epicor and as a certified Partner are proud experts in delivering successful Kinetic projects Australia-wide and overseas. BISCUIT specializes in Kinetic services to deliver flexible, comprehensive, and value-driven business solutions.
Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.
Prepare your warehouse and shop floor operations for a new era of productivity with the industry-leading innovation of Epicor Mfg Wireless Warehouse (EMWW) – formally known as Epicor Mobile Warehouse – powered by Biscuit.
Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.
Meaningful relationships exist across your company and are a great resource for serving customers and improving efficiency. When workers engage with each other to solve problems and innovate processes, your business benefits and strengthens. By integrating unstructured meetings and conversations with your critical business ERP data and by enabling worker conversations digitally, you can help eliminate worker silos—giving your business a competitive advantage.
Epicor Collaborate is an enterprise-wide collaboration and productivity tool built on a cloud platform. Easy to use and intuitive with hashtags and mentions, Collaborate connects groups of workers simply. When your employee teams communicate digitally, you increase customer responsiveness and satisfaction.
Actionable Collaboration for Greater Productivity
Easily accessible across the Kinetic application, Collaborate, shifts workers from monitoring analytical dashboards and reports to being actively engaged with instant notifications from ERP processes and events. Collaborate with message streams to collect and communicate these messages across the enterprise. Outlier processes that often bury users in meetings or email are easily mainstreamed with the flexibility and simplicity of Collaborate—optimizing productivity. Key integrations driving worker productivity include Microsoft Teams®, Epicor IoT, Epicor Virtual Agent (EVA), and Epicor Data Discovery.
Microsoft Teams Integration enables teams with external players to connect on project details by sharing Epicor Collaborate messages.
Being notified of adverse events in ERP or directly from your equipment through Epicor IoT, can drive new levels of responsiveness and productivity.
Not every solution that improves productivity has to be complicated. Epicor Virtual Agent (EVA) delivers on simplicity through natural language to answer questions of Kinetic.
Businesses that share and coalesce around business metrics are data-driven organizations that thrive on solving problems. Collaborate offers users the ability to shared Epicor Data Discovery (EDD) metrics.
Epicor Collaborate Benefits
Epicor Collaborate allows businesses to leverage their two most important resources, information, and personnel, in tandem. Reap the benefits of an actively engaged workforce fueled by the enterprise data you need to make informed decisions, quickly. Those benefits allow your business to:
Modernize employee communication for more engaged workers
Boost team productivity and responsiveness
Experience new levels of worker efficiency
Share and action metrics as exceptions occur
Eliminate worker silos to improve customer responsiveness
Reduce time wasted with email and status update meetings
Easy to deploy
Both Kinetic in the cloud and Kinetic on premises are easy to integrate with Collaborate. There are three simple steps to get started.
Simple to learn—designed for business
Collaborate contains many of the same interface conventions your employees use at home on their devices. This makes Collaborate simple to use and quick to learn. Since employees can adopt the features with near immediacy, Collaborate can offer a fast return on investment. Available to work with Kinetic in the cloud or on-premises, Collaborate helps all users stay in touch.
Employees log into the Kinetic Home Page and select the Collaborate tab. They can then start messaging, subscribing to ERP events, and sharing knowledge. Collaborate functions are like other leading cloud-native digital messaging tools, but the feature is designed for heightened connectivity for Kinetic and your business.
The promise of the Cloud
Built on the Microsoft® Azure® platform, Collaborate is a cloud solution that leverages powerful Azure tools to deliver security and scalability for your messaging needs. More importantly, the cloud platform provides access to Collaborate on a desktop or a compatible tablet through the Epicor Home Page. Collaborate makes work happen—providing timely messages anywhere for rapid decision making.
Enterprise-wide Collaboration
Multisite, multi-company organizations need to communicate across boundaries to solve problems and remain responsive to customers. As a cloud-based solution, Epicor Collaborate delivers messaging capabilities for intercompany and inter-site conversations. Featured in this capability is the ability to create Enterprise groups that can span locations for greater business efficiency.
Share knowledge
Sharing knowledge helps businesses more easily onboard new employees and retain critical knowledge to support future operational efficiency. Making it easier for staff and departments to share information means that skills and knowledge can be pooled— leading to thorough problem solving, better project progression, and new ideas. Collaborate provides a robust repository of contextual and searchable messages to help workers find answers to repeatable customer issues, store and retrieve process knowledge, and maintain historical audits.
Operational Visibility
Subscribing to exceptions in ERP data helps business leaders respond to problems as they happen. For example, a stakeholder may subscribe to a customer or credit hold status. Once a credit hold message appears in their Collaborate message thread, stakeholders can message finance immediately to determine the reason and follow up with the customer.
Group Messaging
Employees exceedingly work in groups to drive innovation and meet customer expectations. In particular, being able to support cross-functional teams that can coalesce around a complex estimate, project, customer issue, production event whether single instance or ongoing, and more. Introducing this group functionality (both public and private) is important as members are informed on a timely basis and can offer their perspectives.
Microsoft Teams Integration
Microsoft Teams is an industry-leading collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration for businesses. It is widely used and sits alongside Microsoft Office 365® productivity tools. Collaborate with Groups connected to Microsoft Teams to share communications across users, including external guests outside of Kinetic. Note: This feature requires Microsoft Office 365 level AD.
Custom Notifications (Change Data Capture (CDC) and BPM)
Greater responsiveness in the business workflow can be more easily achieved with instant notifications guiding your processes. To offer more opportunities to build these notifications into your processes, Collaborate lets users create custom notification rules. This is achieved with the Change Data Capture (CDC) management solution.
Additionally, users can design a Business Process Management (BPM) workflow to post custom notifications in a Collaborate message stream through a new Notify Collaborate action. Users can leverage Data Directives, Method Directives, and Epicor Functions to create workflows that include the Notify Collaborate actions and the action that triggers them.
Operational Efficiency from IoT Notifications
Boosting operational oversight to deliver great performance with Epicor IoT is easier in the latest release as users can view IoT notifications within Collaborate message streams. Users can configure IoT-based notifications via BPM and feed them into Collaborate. This allows users to be notified of asset performance while collaborating with a group of stakeholders on failure situations.
Instant Answers with Epicor Virtual Agent (EVA)
EVA helps users automate mundane tasks such as looking up a contact or inventory information-all she needs is a simple text command. Integration with Collaborate supports EVA skills or commands within message streams. Ask EVA to show you a customer, and then the customer credit, and she will return richly formatted information. The experience and the skills supported are consistent with what is offered in the EVA mobile app.
File Sharing Support
Collaborate users can share files easily, selecting their preferred choice of cloud file storage system. Attaching files in the feeds and conversations speeds up teamwork in any company, and the attachment is saved in the file storage system.
Collaborate integrates with multiple cloud storage providers such as Google Drive® or Dropbox®. Epicor ECM (Enterprise Content Management) is also an option for Collaborate file storage, no matter whether Epicor ECM is Cloud or On-Premises.
More easily describe business challenges with EDD metrics in Collaborate. Users can leverage an EDD widget to snag and share EDD metrics, including comments that drive actions. New levels of productivity can result when metrics are shared and actioned as exceptions occur. Any key metric can be shared from sales, finance, or operations.
Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.
