Baxter Manufacturing—a subsidiary of ITW Food Equipment Group—is a worldwide leader in designing and manufacturing quality cookware and baking equipment. One of the advantages of being owned by the ITW consortium is that the company gives subsidiaries like Baxter resources to succeed, yet also lets them choose their own technology systems. Several other ITW companies also successfully rely on Epicor ERP to grow their business, but Baxter stands out for staying on the leading edge of the system and being an expert in how to leverage the technology to help its customers create authentic experiences for consumers.

Success Highlights

Challenges

  • Dated ERP system lacked the flexibility to accommodate the business’ fast pace

Solution

  • Epicor® ERP

Benefits

  • Reduced production lead time from 2 months to 1 day
  • Offered out-of-the-box functionality with easy-to-use data mining capabilities
  • Provided real-time information with a 360-degree view of the business
  • Helped identify business opportunities with existing customers through manufacturing resource planning (MRP) and customer relationship management (CRM) modules

 

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About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.