We had an amazing time in Orlando, FL last week during Epicor’s annual partner training event, Ignite. The Encompass team got a firsthand look at some of the biggest developments coming to users in the near future.

The Epicor Kinetic Framework, Collaborate social tool, cloud infrastructure advancements and so much more were on display. The next six months will be full of innovative new additions to the Epicor ERP system and we can’t wait to share them with you. Keep in mind, these items are currently in development and all forward-looking information contained herein can be changed without a public update.

Epicor Kinetic Design

created with the goal in mind of transforming Epicor ERP into a first-class, cloud product, the kinetic design framework will be converting smart client screens from thick client to web client. This is the Epicor ERP browser-based architecture in action. While Epicor ERP’s deep, industry-rich functionality is its biggest draw, both the UX and UI have been seen as less attractive than younger systems. This new look and feel will change all of that. The framework will incrementally deliver transformed, customer-tested, functionality with completion estimated by 2021.

an iamge of the epicor erp kinetic design framework as revealed during epicor ignite 2020

  • Kinetic transforms how customers interact with Epicor software, making them more productive by simplifying everyday tasks.
  • Kinetic is more than a modern look and intuitive experience, it also aims to streamline and automate critical business processes to accelerate delivery.
  • Kinetic is designed to be simple, intelligent, modular, and consistent.

 

an iamge of the epicor erp kinetic design framework as revealed during epicor ignite 2020

Epicor Collaborate

The next evolution in Epicor Social Enterprise, Epicor Collaborate is a full collaboration entity within the Epicor ERP system. It allows for direct communication between colleagues and easy referencing of orders, accounts, inventory, and more. It will provide seamless integration with industry-leading collaboration tools developed by third-parties, as well.

an iamge of epicor erp collaborate as revealed during epicor ignite 2020

The embedded knowledge center will provide a means of searching across multiple knowledgebases, simply and quickly. It is an always-available resource featuring smart controls licensing and system status awareness. This invaluable tool is fully integrated into the new kinetic design framework.

Epicor Cloud ERP Update

Serving as the foundation of the new Epicor IoT hub, Epicor’s Cloud offerings are powered by Microsoft Azure. Epicor Cloud ERP is developed with continuous industry innovation, when and where users need it, while letting them focus on business growth and market leadership. In regard to safety and security, Epicor’s experts and world-leading cloud providers guide businesses as partners in cybersecurity and proactive business protection.

One of the biggest draws of Epicor ERP in the cloud is its affordability and low TCO. Epicor and Encompass take on the burden of managing technology, so the IT teams can prioritize the business and drive strategic value. As business needs change, Epicor ERP cloud adapts in tandem. Choose among flexible cloud services designed for the greatest ROI.

You can subscribe right now for live Epicor cloud ERP status updates: https://status.epicor.com

These are just a few of the items that were covered at Epicor Ignite 2019.

Encompass Awards

Last but not least, we’d like to congratulate the team on earning several awards this year.

Congratulations to Lynn for receiving Customer Account Manager of the Year. Congrats to Sean for winning the Marketing Excellence Award for the Americas. Finally, a BIG shout out to the entire team for earning us another year as Epicor Gold Partners!

an image of the encompass team members who won awards at epicor ignite 2019

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider, Suite Success Partner, and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing the emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.

 


2018 Epicor Customer Excellence Award 

Epicor Software Corporation, a developer and provider of industry-specific enterprise software designed to empower businesses and promote growth, recently held its third-annual Epicor Customer Excellence Global Awards program. As a result, numerous Epicor customers received accolades for an array of achievements. The ‘Customer of the Year awards recognizes those businesses that have embraced innovation and effectively leveraged Epicor solutions to transform operations. The results in business efficiency, customer experience, and overall performance speak for themselves. The 2018 Epicor Customer Excellence Award programs consider Epicor customers with operations in the Americas, the Asia Pacific, the United Kingdom, the Middle East, India, and Africa.  Regional program winners are automatically considered to be finalists in the global categories for overall ‘Customer of the Year’ recognition.

For more information on Epicor Solutions and how Encompass can help to equip your business with these innovative technologies, contact us using the link below.

This announcement was previously published here, in the official Epicor newsroom.

an image of the 2018 Epicor Customer Excellence Award banner

2018 Epicor Customer Excellence Award Recipients

  • Radwell International, Inc. is the Business Transformation global winner, chosen for implementing new processes and growth strategies with Epicor Prophet 21. The Prophet 21 Software gives Radwell a foundation that allows them to open new locations with a few mouse clicks as opposed to months of setup. Radwell also utilizes automated picking and warehouse solutions, reducing labor by 30% and improving pick output by approximately 40%.
  • Northern Transformer leveraged Epicor Cloud ERP to upgrade the finance, purchasing, and inventory systems in addition to benefits associated with 3D computer-aided design (CAD) and bill of materials (BOMs). They are the global winner in the Cloud Deployment category.
  • The Customer Experience category global award winner is Prophet 21 customer Jergens Industrial Supply. Jergens teamed up with MindHARBOR to design and launch an innovative Internet of Things (IoT) supply chain solution using Amazon Dash buttons. The solution enables on-premises remote resupply of products from WiFi-enabled IoT buttons, through a web portal, and into Prophet 21. The Prophet 21 Software has transformed how Jergens works with its customers, both increasing efficiencies, saving valuable time, and lowering costs.
  • In the Rapid Time to Value category, Epicor ERP customer Rentokil Initial took home the global award by integrating its Time and Attendance system, Tensor, with Epicor ERP to provide a real-time data feed. This integration has enabled Rentokil Initial to accurately provide true costs and profitability for a range of products.
  • The global winner in the Technology Innovator category is Epicor ERP customer Sistema, selected for seamlessly automating multiple processes using advanced technologies to drive down cost while adhering to aggressive business goals of doubling business turnover by 2020. Sistema can run more machines with the same amount of staff and has gone from 24/7 to 24/5 shifts with only occasional overtime shifts. Sistema’s warehousing solution now enables them to deliver on average 200 40-foot containers per month, doubling their output from 12 months prior.

“Congratulations to the Customer Excellence Global Awards recipients for showcasing how Epicor helps them unleash growth and stay competitive in their disruptive industries. It’s rewarding to see how our customers are creating value to their core business with our solutions. With a deep understanding of the industries we serve, our solutions promote growth while easing complexity. The strength of Epicor solutions lies in our unique ability to deliver industry-specific functionality and technology that fit our customers’ unique processes.”

Steve Murphy, Chief Executive Officer, Epicor Software

2018 Epicor Customer Excellence Award Criteria

Criteria used to evaluate nominations included customer, employee, and business impact, process improvements, and positive changes gained within the organization to demonstrate the benefits and impact of the technology on the customer’s business. Project complexity, business objectives, and results achieved were also weighed in the final decisions.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider, Suite Success Partner, and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.