Headquartered in Hixson, Tennessee, Card-Monroe Corp. (CMC) is the world’s leading manufacturer of custom-built tufting equipment used to manufacture carpets for a variety of flooring markets and applications. This ranges from residential to commercial applications of carpeting, combining a vast array of textures and color options. This includes artificial turf for sports fields and hospitality carpet with sophisticated styles found in hotels, restaurants, corporate offices, and convention centers.

Success Highlights


  • Integrate manufacturing, inventory control, and accounting processes into one comprehensive ERP system


  • Epicor ERP
  • Epicor Data Management Tool (DMT)


  • Improved ability to manage customer orders from quote entry throughout production, shipping, invoicing, and follow-up
  • Enhanced shop flow and collaboration among employees resulting in efficiencies that reduced assembly cycle times by 30% and machine shop work-in-process by 40%
  • Transported more than 670,000 records during implementation from differing sources into the Epicor ERP solution with complete accuracy

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.