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As part of the Epicor Cloud ERP 10.2.700 Update, Epicor Cloud ERP pilot instances will upgrade to the newest release in September 2020. Read on to learn what new business value awaits and how to prepare.
More details will be released as we near September 2020, but a few highlights include:
Epicor will upgrade pilot systems one month before production systems. This will provide Epicor Cloud ERP customers a chance to explore the updates in 10.2.700 without affecting production systems.
As a best practice, please use this time to review and make any necessary changes to your Unique Business Components (UBCs). This includes any custom reports, BAQs, BPMs, User Interface customizations, etc. Effective testing will ensure everything continues to operate as expected.
If you submit an EpicCare ticket for help with moving your UBCs from Pilot to Production, Epicor will do so for you during the upgrade weekend.
Note that dates are subject to change.
Subscribers to the Epicor Public Cloud Flex Option can follow the same schedule.
Alternatively, you have the option to defer your upgrade to Epicor Cloud ERP 10.2.700.
Below are the two date options for your flex upgrade.
Option 1: Week of Dec 14, 2020 Jan 23-24, 2021
Option 2: Week of Jan 18, 2021 Feb 20-21, 2021
If you choose to defer, you must submit an EpicCare ticket with your selected upgrade date (Option 1 or Option 2) and we will send you a personalized confirmation with your instructions. We must receive your deferral no later than Friday, September 11, 2020. If you do not choose to defer, we’ll keep you on cadence and automatically upgrade your system in September 2020.
Note: If you choose to defer your upgrade, you will not receive any 600.x updates after the 10.2.600.11 update. We only host the upgrade webinars on September 16 and September 17, but replays are accessible at any time afterwards as documentation on EpicWeb. If you defer, you are strongly encouraged to either attend or watch the replay so you are aware of the upgrade process.
The Epicor Cloud ERP 10.2.700 update is the second of two major upgrades in 2020, as part of the regular cadence and commitment to helping your business grow through innovation.
Unlike the more frequent monthly updates that are minor yet enhance your daily experience, major releases like this bring you greater usability, performance, and strategic value in a single upgrade. That’s why we give you advance notice and the opportunity to test and explore the updates in pilot before upgrading your production system.
Watch for additional information about the upcoming upgrade. You will be invited to join educational webinars on September 16 and September 17 to learn more about the Epicor Cloud ERP 10.2.700 update, how to prepare, and ways to leverage the new functionality for driving business growth. Documentation will also be made available on the Epicor customer portal EpicWeb. And as a reminder, reach out to EpicCare anytime you have a question or need application support.
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