Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.
Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.
The second of two release upgrades planned for 2019, the Epicor ERP Cloud 10.2.500 Update is part of the regular cloud ERP update cadence and commitment to helping businesses grow through the innovation of the Epicor Cloud ERP solution. Major releases like this bring greater usability, performance, and strategic value in a single upgrade. That’s why users are given 4 weeks to test in Pilot and explore the changes before upgrading the live production system.
Epicor ERP Cloud 10.2.500 Update Highlights
The Epicor ERP Cloud 10.2.500 update can be distilled into four different categories of change, Experiences, Industry, Analytics, and Cloud tools.
Experiences
Epicor Virtual Agent Skills
Kinetic Epicor Collaborate
Kinetic Mobile Warehouse
Enhanced Mobile Time & Expense
Epicor Kinetic Preview
Industry
Epicor Service Pro
Mattec MES 8.3 Integration
Finance Enhancements
Country-Specific Functionalities
Analytics
Enhanced Epicor Data Discovery
Epicor Data Analytics
personalization
Cloud
System Notifications
New Cloud Status Webpage
Canada Datacenters
Epicor Functions
Epicor Collaborate
A new offering from Epicor Software Corp., Epicor Collaborate provides enhanced cloud-based business collaboration. So, what does that mean for the end-user and business as a whole? Epicor Collaborate provides:
Improved communication and collaboration among your teams
Easy to use and intuitive interfaces
Engagement with colleagues using familiar social media concepts
Easy following of relevant ERP entities
Viewing of notifications and feeds in your homepage
Epicor Virtual Agent (EVA)
A unique AIexperience that improves the overall usability of the Epicor System from desktop and mobile devices, Epicor Virtual Agent (EVA) delivers intelligence personified for Epicor ERP systems. The tool made its first appearance in the Epicor ERP 10.2.400 update. EVA is a conversational digital agent available on Android and iOS devices. Utilizing Azure-enabled Natural Language Processing (NLP). In the 10.2.500 update, new skills have been added and the free-trial has been extended to December 31, 2019.
Epicor Mobile Warehouse
Epicor Mobile Warehouse has received a facelift with the Epicor Kinetic design system. Epicor Mobile Warehouse is a modern and intuitive app. It provides workflow optimization for fast and accurate scanning. Time to process transactions is reduced alongside the instance of errors. Accuracy is also increased, as a result. The application provides bin-level validation as well as complex sorting and filtering options. What’s more, the application is fully integrated with Epicor ERP.
Enhanced Mobile Time and Expense
want to increase efficiency and throughput for teams on-the-go? The Epicor ERP enhanced mobile time and expense module empowers teams with offline tools to get work done when unconnected. Then, when connections resume, automatic sync delivers the updates needed to communicate progress. Enhanced mobile time and expense allows users to:
create timesheets or expense reports in offline mode
Auto-sync offline changes when you go online
Leverage new file types to manage attachments in cloud
Add Time Reporting against Maintenance Jobs
Utilize enhanced mobile time and expense on both iOS and Android devices
Epicor Kinetic Framework
The Epicor Kinetic framework transforms how customers interact with Epicor ERP software, making them more productive by simplifying everyday tasks. Kinetic is more than a modern look and
feel and intuitive user interface, it also aims to automate the most critical business process functions. The Kinetic design is a simple, intelligent, modern and consistent look and feel for your Epicor ERP system.
The Kinetic preview program is now available. Take advantage of this exclusive opportunity to gain early access to Kinetic and get:
Get familiar with its intuitive user interface and benefit from improved performance
Test drive 600+ high demand reports and processes at no cost
Provide feedback that will help shape the future releases of Kinetic
Once the preview period is completed, benefit from a faster installation of the full product with the 10.2.600 release
Contact your Customer Account Manager for more information.
New And Improved Epicor ERP Analytics Tools
Epicor Personalized Analytics Tools give you the power to gain more insights that matter. Additionally, Epicor Data Discovery has been “kineticized” for greater usability. Epicor Data Analytics now supports custom views and dashboards grids, as well.
Epicor Service Pro
Service work is never centralized and a constant source of hiccups for those businesses without a sounds system to keep everything organized. Epicor has advanced these tools for users to streamline services with a service-oriented architecture. In particular, Epicor Service Pro delivers the tools to:
Efficiently schedule work, dispatch, and track technicians
Integrate with inventory and financial systems
Incorporate time-saving automation tools that streamline service calls, quoting, work order management, service contracts, and more
Leverage easy-to-use mobile service app for field technicians
Epicor ERP Cloud and Mattec MES 8.3
The latest Mattec MES offers improved data integration for a seamless experience. The latest update includes a redesigned integration utilizing RESTful API services for greater performance, SSRS reporting and support for Epicor IoT. Additionally, Epicor ERP Mattec MES efficiency in scheduling, allocation of jobs to machines, and production reporting have been improved.
Epicor ERP Finance Enhancements
Increasing accuracy, speed, and security, Epicor ERP finance tools are among the best in the industry. With the Epicor ERP Cloud 10.2.500 update, users can take advantage of:
CRE Support for Level 3 Compliance to optimize credit card payment validation with deep transaction security information
Resolve bank receipt file import performance
Enhancements in Electronic Compliance Engine
New Epicor Country-Specific Functionality
Several critical updates to ten countries’ functionality have been included in the Epicor ERP Cloud 10.2.500 update. These countries are:
Argentina
China
Colombia
India
Finland
France
Germany
Malaysia
Mexico
Portugal
New Epicor ERP Functions
The Next Evolution of Epicor BPM’s are here and users will be happy to learn they have enhanced tools with:
Familiar BPM Designer Experience
A new way of server-side customization
Eliminated copy and paste BPM logic
Integrations that upgrade seamlessly
Epicor ERP Standards REST-based approach couldn’t be easier to work with. That’s because the logic is not built on the client and is called via REST, any device, OS, etc can call the function (ie. a calculation, integration, etc.)
Epicor ERP Cloud Regions
The Epicor Cloud Infrastructure has added an additional data center in North America. Epicor-administered data centers include:
Australia
Canada (New)
Singapore
United Kingdom
United States x 3
Epicor Cloud Communication
Epicor strives for clear communication with customers through in-app or email communications. As a result, Email address on the In-app user profile is now where you enter your preferred communication email address. Need to update your notification preferences? Access your profile from the System Monitor, within the Action Menu.
Epicor ERP Cloud Status Webpage
As the name implies, Epicor has erected a Cloud Status webpage to communicate the status of cloud infrastructure on a global level. The status for all Epicor Cloud products can be found at https://status.epicor.com.
Embedded Education Courses
Epicor ERP Cloud 10.2.500 Embedded Education features 40 new courses and several updated. This includes cloud-specific training on:
• Epicor ERP in the Cloud first steps
• Epicor Support and Cloud Operational Excellence
• Leveraging the Unique Business Component Tracker to Manage You Customizations During an Upgrade
For more information on the Epicor ERP Cloud 10.2.500 update, connect with your Encompass Solutions Customer Account Manager.
Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing the emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.
If you’re not already testing your Epicor Cloud ERP system in Pilot, you should be. There are just two weeks left to test Epicor Cloud ERP 10.2.500 changes in your Pilot environment. The Epicor Live (Production) environment upgraded to 10.2.500 will take place on October 12 – 13, 2019.
Testing Epicor Cloud ERP 10.2.500 In Pilot
Epicor upgraded customer Pilot systems September 13 – 14. This ensured customers would have time to explore the updates in 10.2.500 without affecting live data or transactions. As a best practice, please use this time to review and make any necessary changes to your Unique Business Components. This includes custom reports, BAQs, BPMs, User Interface customizations, etc. This testing will ensure everything continues to operate as expected after the update. Epicor will then move your Unique Business Components from Pilot to Production if you choose to opt-in*.
* Note: This is a change to the UBC process. Epicor moved UBCs files automatically in 10.2.400 and earlier unless you opted-out by requesting that they not be moved. In 10.2.500 and going forward, Epicor will only move your modified UBC files if you choose to opt-in by submitting an EpicCare ticket.
Epicor Cloud ERP 10.2.500 Resources
Several resources are now available in the Epicor ERP 10.2.500 folder and in the “announcements” section on the Epicor customer portal EpicWeb. As a reminder, reach out to EpicCare anytime you have a question or need application support.
Epicor Cloud ERP 10.2.500 Upgrade Important Dates
Below are the important dates related to the Epicor Cloud ERP 10.2.500 upgrade.
Tuesday, October 8, 2019 Unique Business Components Opt-In Deadline. If you want Epicor to move your UBCs from your Pilot environment to your Production environment, you must submit an EpicCare ticket to opt-in to the process. If you do not submit an EpicCare ticket to opt-in to the process, the UBCs from your Pilot environment will not be moved to the Production environment.
Saturday, October 12, 2019 – Sunday, October 13, 2019 Production system upgrades to 10.2.500. Your upgrade weekend arrives! Systems will be unavailable for several hours while Epicor upgrades your production system to Epicor Cloud ERP 10.2.500.
About the Epicor Cloud ERP 10.2.500 Major Release Upgrade
Epicor Cloud ERP 10.2.500 is the second of two major upgrades scheduled for 2019, as part of our regular cadence and commitment to helping your business grow through innovation. This update is not like more frequent minor updates that enhance your daily experience. Major releases like this bring you greater usability, performance, and strategic value in a single upgrade. That’s why customers have advance notice. This provides the opportunity to test and explore the changes in the pilot before upgrading your production system.
Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. We provide full-scale implementation, integration, and renovation of existing systems. For businesses addressing the emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.
