The combination of a competitive, global environment and mandatory regulatory compliance makes successfully managing your finances one of the biggest challenges companies face. It also represents a significant opportunity. Epicor Financial Management offers a refreshing new approach to business: a suite of accounting applications built for the highly regulated post-Sarbanes-Oxley Act world, built around a series of “global engines” that support effective financial management and control anywhere. Epicor Financial Management gives you access to real–time fiscal information and is distinguished by its broad focus on managing processes and resources, both within and across locations, companies, and global boundaries.
Removing processes that do not add value and synchronizing processes within and outside a company enable you to meet customer demands for lower cost and faster delivery. Epicor offers you a full range of Supply Chain Management (SCM) capabilities, built within a single business platform, based on industry-leading service-oriented architecture, Epicor True SOA . Epicor SCM is a comprehensive solution including purchase management, sourcing and procurement, inventory management, advanced material management, and warehouse management, and is complemented by order and demand management capabilities of Epicor Sales Management. Combined, you have the solution needed to satisfy customers and customer demand in competitive markets while maintaining lean inventory positions.
As the global marketplace continues to shrink profit margins and customers become more demanding, businesses are looking for agile solutions that can provide the infrastructure they need to respond quickly and efficiently. Epicor offers a comprehensive solution for make-to-order, mixed-mode, make-to-stock, engineer-to-order, and configure–to-order manufacturers; including light assembly features for distribution businesses. Modular in design, the production control suite of modules include Job Management, Lean Manufacturing, Manufacturing Execution Systems (MES), and Enterprise Quality Assurance.
Performance driven companies have mastered the art of predicting and responding quickly to changes in customer demand with minimal business interruption. Precise and flexible planning and scheduling is imperative to efficient and profitable operation. Epicor offers a comprehensive solution for forecasting, material requirements planning (MRP), scheduling, and advanced planning and scheduling (APS) to meet the needs of today’s agile businesses. For companies with complex processes that require project management and resource management capabilities, Epicor Planning and Scheduling offers a comprehensive solution that is baked into the fiber of the product for unparalleled operational visibility.
Project success is critical to bottom-line profitability, yet many businesses struggle with projects running behind schedule or over budget. To be successful in a project environment, project management must permeate every aspect of your business solution. Epicor facilitates this by offering sophisticated project management software that is embedded within the robust capabilities of Epicor ERP. Epicor Project Management is a comprehensive solution for project managers who plan and execute simple or complex projects that can require intricate multilevel phases as well as strict project costing and billing. Project Management utilizes the detailed estimation, planning, scheduling, costing, and supply chain logistics of Epicor for complete control and analysis of any project.
Epicor Product Data Management (PDM) serves as a central knowledge repository for process and product history and promotes integration and data exchange among all enterprise users who interact with products—including project managers, engineers, salespeople, buyers, and quality assurance representatives. Epicor offers a solution for manufacturers that manages the powerful information traditionally contained in engineering documents, plant floor routings, change orders, sales orders, and quality documentation within a single solution that is easily shared across the enterprise. Epicor PDM provides a complete end-to-end solution to manage all aspects of a product’s lifecycle and promotes collaboration.
Epicor Service Management optimizes customer service with timely response to customer requests and puts knowledge in the hands of customer service personnel. Epicor understands that customers want rapid response service. From initial contact with the customer regarding an incident, to in-the-field operations, to processing returns quickly and efficiently, Epicor Service Management provides the visibility and accountability your business needs. Additionally, Maintenance Management helps you get the most out of your own capital assets, reducing costs, improving predictability and productivity, and deferring additional capital expenditure.
Epicor Human Capital Management (HCM) encompasses a range of solutions that help manage an organization's most valued assets – its employees – in a strategic and coherent manner. Today’s HCM solutions demonstrate the progression beyond the confines of the HR department, core payroll services, and human resource management systems (HRMS) to managing and developing talent and labor resources on a global scale, both strategically and cost-effectively. Epicor HCM delivers the necessary software support for all employee-related functions whether distributed or centralized.
Customers’ demands for choice and flexibility translate to real opportunity for companies that can respond with agility and speed. Epicor Sales Management delivers a comprehensive suite that enables you to produce accurate estimates, streamline your order-to-cash cycle, and fulfill perfect orders that ensure world-class customer satisfaction. By streamlining the sales process with centralized access to product, pricing, and customer information, orders can be generated with a minimal number of steps, enabling you to improve sales productivity.
Customer relationship management (CRM) strategies are as important to business today as they have ever been. Epicor CRM will help you manage your entire customer lifecycle, from prospect to cash to care effectively, improve operational efficiency and accelerate growth – both internally and externally. CRM controls every aspect of a company’s interaction with its customers and potential customers from generating the lead, developing the opportunity, taking the order, producing and shipping or supplying the goods or services, getting the cash, and supporting the customer. Modular in design, the Epicor CRM suite of modules includes Contact Management, Marketing Management, Campaign Connect, Lead and Opportunity Management, Case Management, Sales Connect, and Mobile Connect. It can also be extended to office productivity applications with Epicor Information Worker.
Many businesses are finding that it’s no longer enough to respond to trends uncovered by complex business intelligence tools, managed and used by a limited few. In response, a new breed of enterprise business application has emerged that includes operational tools that measure performance as business happens; managing workflows, and alerting people as they work. Epicor Enterprise Performance Management (EPM) is an end-to-end solution that removes the barriers to better business insight through a combination of intuitive user experiences, user driven key performance indicators (KPI), and pre-packaged analytics that have real meaning to the business. Epicor EPM leverages the advanced analytic capabilities of the Microsoft platform and incorporates modern Web 2.0 concepts for unprecedented ease of use and ultimately business results.
Organizations need transparency tools to mitigate risk and assure compliance. Effective Governance, Risk and Compliance (GRC) initiatives help companies stay compliant and ensure that all employees are aware of the associated risks of non-compliance. Epicor GRC is delivered through a combination of embedded capabilities, modules, and related services. It includes adherence to published Sarbanes-Oxley Act (SOX) standards in corporate and financial governance, as well as international accounting and financial reporting standards and generally accepted accounting principles (GAAP), while also incorporating support for international trade standards such as RoHS, WEEE, and NAFTA. Epicor GRC is designed to tackle compliance requirements and aid in corporate social responsibility initiatives.
The business technologies of tomorrow must be intuitive, compliant, and productive. Epicor has created a new concept in software: an agile, next-generation business architecture. Epicor leveraged years of development experience on our 100% Microsoft® .NET SOA framework to create a business architecture called Epicor Internet Component Environment (ICE). It considers all logic, including the client, as “business services”, so all Epicor next-generation enterprise applications can be manipulated using Epicor business process management (BPM) and Epicor Service Connect. Epicor True SOA™ also features the Epicor Everywhere™ Framework, a unique technology that stores all client business logic as XML metadata. This permits Epicor applications to run as smart clients, or web clients, or on mobile devices, all from the same source code.
Whether through acquisition or organic growth, more and more companies are wrestling with the complexities of managing multiple business entities. Epicor Global Business Management ensures that no matter how distributed your organization becomes you can maintain business without barriers. To support the needs of today’s increasingly distributed business; Epicor offers robust global business functionality within its design, supporting local requirements for specific countries. Alongside comprehensive multicompany functionality is end-to-end multisite management which provides companies with multiple facilities and flexible options when setting up operations. Epicor Global Business Management offers organizations the essential tools needed to create and maintain a single version of the truth.