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Epicor ERP Case Study – Decimet Sales, Inc.

Decimet Sales, Inc. (DSI) is a custom metal manufacturing company that specializes in precision computerized numerical control (CNC)

Decimet Sales, Inc. (DSI) is a custom metal manufacturing company that specializes in precision computerized numerical control (CNC) machining and sheet metal fabrication. This includes one-stop customer service, design, prototyping, and manufacturing solutions for the retail, security, firearms, and industrial equipment industries.

Success Highlights

Challenges

  • Grow the company with a reporting system that tracks sales, backlogs, delivery times, and jobs at two separate facilities

Solution

  • Epicor® ERP

Benefits

  • Provided reliable, real-time information and project updates
  • Instantly supplied customers with the details on any past or present order
  • Allowed for navigation between multiple departments companywide
  • Enhanced decision-making and increased production
  • Ensured timely customer deliveries

 

Epicor-ERP-Decimet-Sales-CS-ENS

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.

Sean Balogh

About Sean Balogh

A marketing professional working hard to deliver relevant and engaging content to audiences in education, technology, and manufacturing.