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Epicor ERP Case Study – BV Dairy

Founded in 1958 as a family farm in England’s West Country, BV Dairy is now a thriving modern

Founded in 1958 as a family farm in England’s West Country, BV Dairy is now a thriving modern business. Each year, the company purchases 35 million liters of milk from dairy farms within a 25-mile radius of their production facility in Shaftesbury, Dorset, and turns them into dairy products for food distribution and manufacturing firms. BV Dairy’s range includes their award-winning Dorset clotted cream, as well as yogurts, buttermilk, soft cheese, and mascarpone.

Success Highlights


  • Lacked an ERP solution that could scale with the company’s growth
  • Needed to automate routine tasks to upskill staff and boost efficiency and accuracy


  • Epicor® ERP
  • DocStar® ECM


  • Provided the company with an integrated ERP and document management system to help support their 10% annual growth targets
  • Allowed for customization to fit and drive workflow requirements
  • Automated tasks to save staff more than 10 hours of extra work per week



About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.

Sean Balogh

About Sean Balogh

A marketing professional working hard to deliver relevant and engaging content to audiences in education, technology, and manufacturing.