In the dynamic manufacturing world, where efficiency and optimization are paramount, Enterprise Resource Planning (ERP) systems stand out as key players. These tools streamline operations, enhance collaboration, and offer real-time insights into critical business processes.

In this blog, we begin a comprehensive journey, guiding you through the process of selecting the right ERP system for your manufacturing enterprise. Together, we’ll explore the steps that lead to operational excellence, charting a path toward a more agile and competitive future. 

This exploration aims to gain the expertise needed to navigate the ERP landscape, empowering your business with the transformative potential of these robust systems. So, let’s uncover the secrets of harnessing ERP’s capabilities and aligning them with your manufacturing goals.

Understanding ERP Systems

To begin the selection process, it’s vital to grasp the ERP systems’ essence. In simple terms, ERP systems are intricate software solutions designed to seamlessly manage essential business processes and data across an organization. Imagine them as the linchpin orchestrating harmonious operations, covering manufacturing, finance, supply chain, and customer relationship management.

The significance of ERP systems in transforming operations is immense. They eliminate data silos, automate repetitive tasks, and establish standardized processes. This efficiency spreads throughout the organization. ERP systems excel by providing real-time insights into resource availability and utilization. With this capability, organizations can precisely allocate resources, boosting productivity.

But there’s more to the story. ERP systems foster cross-functional teamwork, bridging communication gaps between departments. This creates a shared knowledge ecosystem, fueling growth. These systems channel collaborative energy, breaking down barriers and uniting departments. This unity drives organizations towards goals, turning visions into reality through seamless cooperation.

Assessing Business Needs and Requirements

As you begin your search for an ERP system, conducting a comprehensive needs assessment becomes your guiding compass. This pivotal step ensures that the chosen ERP system seamlessly aligns with your unique business requirements. Begin by pinpointing existing pain points and inefficiencies within your manufacturing process. This examination sheds light on areas needing improvement.

Moving forward, pinpoint the specific functionalities and modules your operations demand. From inventory management to production planning and supply chain optimization, identifying these needs lays the groundwork for an effective ERP solution. Also, consider the critical aspect of scalability. Your chosen ERP system should effortlessly accommodate your business’s growth trajectory, ensuring your technology investment remains relevant in the long run.

Integration with your current systems and technologies is another crucial facet. The seamless flow of data between systems minimizes hiccups and compatibility challenges. These considerations establish a strong foundation for efficient business operations. Naturally, budget and financial parameters are integral to your decision-making process. Balancing the value of the ERP system with your organization’s financial feasibility ensures a well-rounded approach to selection.

Researching and Evaluating ERP Vendors

Armed with your needs assessment, the next step is delving into the realm of potential ERP vendors. Vendor selection is an important step demanding scrutiny. Seek out vendors with a solid grasp of the manufacturing industry – their specialized knowledge guarantees a solution tailored to your needs. It’s also recommended that you assess the sustainability of the vendor’s offerings and their standing within the market.

Distinguishing factors lie in the realm of support and implementation services. A vendor’s commitment to guide you through the transition and beyond speaks volumes about their commitment to your success. While evaluating, keep the concept of total cost of ownership (TCO) in view. 

This involves considering not only the initial costs but also ongoing expenses like license fees, implementation charges, and maintenance.

Remember, the vendor you choose isn’t just a provider but a partner in your business journey. Their expertise and dedication will significantly impact the success of your ERP implementation and its subsequent performance. Careful vendor evaluation forms the cornerstone of an ERP implementation that aligns with your organization’s aspirations.

Vendor Selection and Implementation

The synergy between your selected vendor and your business objectives holds immense significance. A vendor that comprehends your strategic aims presents tailored solutions, and adds value to your organization becomes a partner in your journey. This alliance extends to change management – a pivotal aspect of any ERP implementation. A vendor equipped to guide you through the intricacies of organizational change that accompany new systems ensures a smoother transition and heightened user engagement.

As you arrive at your final decision, consider the system’s functionalities of your business requisites. Delve into the vendor’s standing, their history of support and implementation, and the overall cost of ownership. Collaborating with your chosen vendor initiates the implementation phase – a process inaugurated by project planning and team establishment. This stage encompasses data migration, system setup, user training, and change management. The triumph of a successful implementation hinges on transparent communication and astute execution.

Remember, the chosen vendor is more than a mere transaction; they become a cornerstone of your ERP journey. Their expertise and alignment with your goals are instrumental in shaping the trajectory of your ERP system’s efficacy and subsequent business performance. Optimal vendor selection catalyzes a seamless ERP implementation that resonates with your organizational aspirations.

Best Practices and Lessons Learned

As you navigate through the stages of selection and implementation, it’s important to heed these invaluable best practices. Engage key stakeholders consistently, ensuring their involvement at every juncture. Rigorously test and evaluate systems, emphasizing user adoption and fostering a smooth transition. Sustain transparent communication with your selected vendor, nurturing a partnership that bolsters your ERP journey.

Despite the well-charted path to ERP implementation, challenges can arise. Prepare for potential pitfalls by acknowledging the lessons learned by those who’ve walked this path before. Inadequate planning can lead to scope creep and delays, underscoring the necessity of meticulous preparation. Change management, often underestimated, is pivotal to addressing resistance and securing user commitment. Data migration complexities are a reality, emphasizing the importance of comprehensive planning and execution. Guard against over-customization, which can inflate costs and complexity, by aligning your ERP system with core requirements. Resource allocation and project management play pivotal roles, requiring dedicated teams and adept oversight.

Each challenge presents an opportunity for growth. Embrace these lessons and best practices to steer your ERP implementation toward a beneficial outcome. Remember, the journey toward successful ERP integration isn’t just about the destination; it’s about honing your processes, fostering collaboration, and realizing efficiencies that propel your organization toward excellence.

Ongoing Maintenance, Updates, and Optimizations

Ensuring your ERP system’s continued effectiveness is a vital undertaking that parallels its initial implementation. Just as the foundation of a building needs consistent upkeep to stand strong, your ERP system requires ongoing attention to thrive. Regular system health checks, like routine medical check-ups, detect and address potential issues before they escalate. Staying on top of updates and patches is like keeping your vehicle well-maintained to ensure optimal performance.

Periodic system reviews, like home inspections, ensure that your ERP aligns with evolving business needs. User training acts as a steady stream of nourishment, ensuring your team’s proficiency. Leveraging your vendor’s support services is akin to consulting a trusted advisor, invaluable in times of need. The implementation of change management practices during updates and enhancements ensures a seamless transition, similar to navigating a smoothly paved road.

Tips for ongoing ERP systems maintenance, updates, and optimizations

  • Regular Health Checks: Schedule routine system health checks to identify and address potential issues before they escalate.
  • Stay Up-to-Date: Keep your ERP system updated with the latest patches and updates provided by your vendor to ensure security and functionality.
  • Periodic Reviews: Conduct periodic reviews of your system’s performance and user feedback to identify areas for improvement.
  • User Training: Provide ongoing training to users to ensure they are familiar with new features and functionalities, promoting efficient usage.
  • Vendor Support: Engage with your vendor’s support services to address any technical issues or queries promptly.
  • Change Management: Implement change management practices for updates and enhancements to ensure a smooth transition for users.
  • Performance Monitoring: Utilize performance monitoring tools to track system performance and identify any bottlenecks.
  • Data Cleanup: Regularly clean up outdated or unnecessary data to optimize system speed and efficiency.
  • Data Security: Implement robust data security measures to protect sensitive information from breaches.
  • Continuous Improvement: Foster a culture of continuous improvement by seeking user feedback and incorporating suggestions for system enhancements.

Maintaining your ERP system is a commitment to its enduring vitality. Just as gardens require nurturing to flourish, your ERP demands continual care. Each action you take—health checks, updates, reviews, training—cultivates a landscape of efficient operations. By prioritizing ongoing maintenance, you guarantee that your ERP continues to boost your organization, supporting growth and enhancing your competitive edge.

Conclusion

ERP systems have the remarkable power to boost your manufacturing business’s efficiency, productivity, and profitability to new heights. By carefully following each step described here, from understanding ERP systems and assessing your business needs to selecting vendors, implementing the system, and ongoing maintenance, you’ll have the wisdom to make wise decisions aligned with your organizational goals.

It’s vital to acknowledge that every ERP journey is a unique voyage, often accompanied by its own set of challenges. However, bolstered by these astute insights and time-tested best practices, you’re ready to steer through these challenges, emerging triumphant with a seamlessly integrated ERP system that serves as your business’s catalyst for progress.

Are you a manufacturer aiming for streamlined operations, improved collaboration, and real-time insights? If so, Encompass Solutions has the tools and knowledge to help you get there. We understand the challenges manufacturers face and we’re here to guide you through every stage of your journey. Download our free handcrafted guide, “Enterprise Resource Planning Software for Manufacturers,” you’ll have everything you need to make an informed decision. The opportunity to elevate your manufacturing business is right here, waiting for you. Contact us today!


In today’s fast-paced business landscape, organizations constantly search for ways to optimize their operations and gain a competitive advantage. One particular area that often presents challenges is supply chain management. The smooth flow of goods and information from suppliers to customers is critical for the success of any company. This is where the power of Enterprise Resource Planning (ERP) comes into play. ERP systems provide a comprehensive solution for streamlining supply chain management by integrating various processes and departments into one centralized platform. From procurement and inventory management to production planning and customer relationship management, ERP empowers businesses to make informed decisions, cut costs, and enhance overall efficiency. In this article, we will explore the potential of ERP in revolutionizing supply chain management and how it can help businesses stay ahead in today’s competitive marketplace.

What is ERP?

At its core, ERP is a software system that integrates various processes and departments into one centralized platform. It allows companies to manage and automate a wide range of business activities, including finance, human resources, procurement, inventory management, production planning, and customer relationship management. By providing a holistic view of the organization’s operations, ERP enables businesses to make informed decisions, reduce costs, and improve overall efficiency.

Benefits of Using ERP in Supply Chain Management

Implementing an ERP system for supply chain management offers numerous benefits. First, it enables real-time visibility into the entire supply chain. With a single source of truth, businesses can track inventory levels, monitor production processes, and identify potential bottlenecks or delays. This visibility allows for better planning and forecasting, ensuring the right products are available at the right time.

Secondly, ERP systems facilitate better collaboration and communication between different departments and stakeholders involved in the supply chain. By breaking down silos and enabling seamless information sharing, teams can work together more efficiently, resulting in faster decision-making and improved customer service.

Additionally, ERP streamlines critical supply chain processes such as procurement and inventory management. With automated workflows and integrated tools, businesses can optimize their purchasing activities, reduce lead times, and minimize stockouts or excess inventory. This not only saves costs but also improves overall supply chain performance.

Streamlining the Supply Chain with ERP

ERP systems play a vital role in streamlining the supply chain. One way they achieve this is through demand planning and forecasting. By analyzing historical data and market trends, ERP software can accurately predict demand and help businesses align their production and inventory levels accordingly. This proactive approach ensures that products are available when customers need them, reducing lead times and enhancing customer satisfaction.

Another key aspect of supply chain management that ERP addresses is order fulfillment. With integrated order management functionality, businesses can automate and streamline the order-to-cash process. ERP systems ensure smooth and efficient order fulfillment, from capturing customer orders to managing shipping and invoicing, reducing errors and delays.

Furthermore, ERP allows for effective inventory management. By providing real-time visibility into inventory levels, ERP systems help businesses optimize their stock levels, minimize carrying costs, and prevent stockouts or overstocking. This level of control ensures that the right products are available at the right time, reducing lead times and improving customer satisfaction.

Key Features of ERP for Supply Chain Management

To effectively streamline supply chain management, ERP systems offer a range of key features. These include:

Demand Planning and Forecasting

ERP software leverages historical data and market insights to accurately predict demand, enabling businesses to optimize their production and inventory levels.

Order Management

Integrated order management functionality allows businesses to automate and streamline the entire order-to-cash process, reducing errors and delays.

Inventory Management

Real-time visibility into inventory levels helps businesses optimize stock levels, minimize carrying costs, and prevent stockouts or overstocking.

Supplier Management

ERP systems enable businesses to effectively manage their supplier relationships, ensuring timely deliveries and maintaining high product quality.

Warehouse Management

ERP systems improve efficiency, reduce errors, and optimize storage and picking processes by automating warehouse operations.

Transportation Management

Integrated transportation management functionality allows businesses to optimize shipping routes, reduce costs, and improve delivery times.

Implementing ERP for Supply Chain Management

Implementing an ERP system for supply chain management is a complex undertaking that requires careful planning and execution. It involves several steps, including:

  1. Needs Assessment: Identify the specific requirements and goals of the organization to determine the right ERP solution.
  2. Vendor Selection: Research and evaluate different ERP vendors based on factors such as functionality, scalability, ease of use, and customer support.
  3. System Customization: Customize the ERP system to align with the organization’s unique supply chain processes and requirements.
  4. Data Migration: Transfer existing data from legacy systems to the new ERP system, ensuring data integrity and accuracy.
  5. User Training: Provide comprehensive training to employees to ensure they can effectively use and maximize the benefits of the ERP system.
  6. Testing and Deployment: Thoroughly test the ERP system before deploying it across the organization, ensuring a smooth transition and minimal disruption to operations.

Challenges and Considerations When Implementing ERP

While implementing an ERP system can bring significant benefits, it also comes with its fair share of challenges. Some common challenges and considerations include:

  • Cost: ERP implementation can be expensive, including upfront costs for software licenses, hardware infrastructure, customization, and ongoing maintenance and support.
  • Change Management: Introducing a new system can disrupt existing workflows and require employees to adapt to new processes. Effective change management strategies are essential to ensure a smooth transition.
  • Data Integrity: Migrating data from legacy systems to the new ERP system requires careful planning to ensure data integrity and accuracy.
  • Scalability: As businesses grow and evolve, the ERP system needs to be scalable to accommodate increased data volumes, users, and functionality.
  • User Adoption: Ensuring user buy-in and providing comprehensive training is crucial for successful implementation.

Best Practices for Optimizing Supply Chain Management with ERP

To maximize the benefits of ERP in supply chain management, businesses should follow these best practices:

  1. Define clear goals and objectives: Clearly define the desired outcomes and objectives of implementing an ERP system for supply chain management.
  2. Involve key stakeholders: Involve key stakeholders from different departments and levels of the organization to ensure their needs and requirements are considered throughout the implementation process.
  3. Ensure data accuracy and integrity: Invest time and resources in data cleansing and migration to ensure accurate and reliable data in the ERP system.
  4. Provide comprehensive training: Train employees on how to effectively use the ERP system and its specific features for supply chain management.
  5. Continuously monitor and improve: Regularly monitor key performance indicators and metrics to identify areas for improvement and optimize supply chain processes.

Conclusion

In today’s competitive marketplace, streamlining supply chain management is essential for businesses to stay ahead. ERP systems offer a comprehensive solution for integrating and optimizing supply chain processes, enabling real-time visibility, better collaboration, and improved efficiency. By leveraging key features such as demand planning, order management, and inventory management, businesses can unlock the full power of ERP in revolutionizing their supply chain. However, implementing ERP for supply chain management comes with challenges and considerations that need to be carefully addressed. By following best practices and learning from successful case studies, businesses can successfully harness the power of ERP to streamline their supply chain and gain a competitive edge in the market.

ERP streamlines supply chain management by integrating processes and departments, automating activities, and providing real-time visibility. It optimizes procurement, inventory, and order fulfillment, reducing lead times and ensuring product availability. However, implementing ERP has challenges like cost, change management, and data integrity. Best practices and involving key stakeholders help businesses harness ERP’s power to stay competitive.

If you’re ready to unlock the true potential of ERP in revolutionizing your supply chain management, contact us today for a consultation and take the first step towards operational excellence. You can learn more about Encompass Solutions by visiting our website or contacting us as sales@encompass-inc.com.


ERP for Furniture Manufacturing

The global furniture industry is expected to grow in market size from $541.52 billion in 2023 to $780.43 billion by 2030. It is a highly competitive market, with businesses striving to keep up with changing consumer demands and the latest technological trends.

For instance, today’s consumers are more likely to favor furniture that is customized and made with sustainable materials. They also seek multipurpose units that meet various needs, e.g., a sofa that doubles as a bed.

In recent years, furniture manufacturing companies have increasingly relied on Enterprise Resource Planning (ERP) software to better manage their operations and meet changing consumer demands. ERP for the furniture industry helps businesses automate processes, improve accuracy, streamline workflow, and gain real-time visibility into inventory and customer information. So by leveraging the technology, you, too, can improve client satisfaction, enhance competitiveness, and drive sustainable growth.

Common Challenges in the Furniture Manufacturing Industry

No industry is exempt from challenges, and furniture manufacturing is no different. Here are some of the common problems that companies often face:

  • Market competition. As one of the most in-demand and competitive industries, furniture manufacturers always search for innovative solutions to remain competitive.
  • Shifting consumer preferences. Consumers get driven by trends and changing fashions, leading to difficult decisions regarding design, materials, and colors.
  • Global supply chain complexities. You must navigate complex global supply chains if you’re a manufacturer that sources raw materials overseas.
  • Cost management. Furniture manufacturing can be costly, requiring you to manage costs effectively and efficiently.
  • Sustainability and compliance. With the ever-increasing focus on sustainability and compliance, furniture manufacturers must adhere to the latest regulations.
  • Design and innovation. You must keep up with the latest trends and design innovations to meet customer expectations.
  • Changing retail landscape. As online retail continues to expand, furniture manufacturers must adapt to the new landscape and offer a seamless customer experience.
  • Seasonality and inventory management. With the furniture industry being highly seasonal, you must effectively manage your inventory and ensure that customers can find what they need in-store or online.
  • Consumer expectations for customization. Consumers now expect more customization options for their furniture, and manufacturers must be able to meet those needs.
  • Talent acquisition and retention. You must find and retain quality talent to remain competitive.

How ERP Software Improves Furniture Manufacturing Processes

ERP systems can help furniture manufacturing companies overcome these challenges by streamlining operations and providing real-time visibility into data. But you should note that the importance of specific ERP needs may vary depending on the unique needs of each furniture manufacturing company. That said, below are some of the most critical functionalities:

Production Planning and Scheduling

The best ERP for furniture manufacturing should include modules that comprehensively overview production processes and stock management. Production planning and scheduling tools help you make timely decisions, manage your resources better, and reduce costs by optimizing the use of materials at each stage of production.

Inventory Management

For furniture manufacturers, managing inventory is critical to success. ERP software can help you track inventory in real time and build smarter forecasting models to maximize margins and minimize shrinkage. With a reliable ERP solution, you can effortlessly track raw materials, work-in-progress, and finished goods, improving overall supply chain efficiency.

Supply Chain Management

ERP systems help you manage global supply chains more effectively, including vendor management, procurement, and logistics coordination. That way, you can streamline processes, automate tasks, and monitor current stock levels to minimize costs and ensure materials get delivered on time.

Financial Management

ERP solutions should also include financial modules that enable you to track expenses, analyze profitability, monitor financial performance, and manage budgets more efficiently. With a comprehensive ERP system, you can easily create financial reports and get access to valuable insights into current spending and profits.

Business Intelligence and Analytics

The easiest way to edge over your competitors is to take advantage of ERP’s powerful reporting and analytics capabilities. You can improve your decision-making by gaining first-hand insights into customer behavior, production performance, and inventory management.

Quality Control and Compliance

ERP software can also help you comply with industry regulations and safety standards. Quality control modules enable you to monitor production processes, track materials used, and ensure all products meet quality standards. Moreover, you can effortlessly perform inspections, unmask non-conformities, and gain insights into potential risks.

Customer Relationship Management (CRM)

Did you know? Integrating a CRM module into your ERP system can give you an edge over your competition, allowing you to build better customer relationships and provide more personalized services. With ERP-CRM integration, you can track orders, monitor customer service, automate marketing processes, and access valuable insights into customer behavior.

Mobility and Remote Access

As a furniture manufacturer, you’re not limited to your office or production plant. A reliable ERP system allows you to access vital data and gain insights remotely from any device or location. You can also use mobile apps to stay connected with customers, vendors, and partners in real-time — an invaluable capability that enables you to manage operations more efficiently.

Scalability and Integration

Investing in a first-class ERP solution is like building a strong foundation for future growth. Your ERP system should enable you to easily scale up and down and integrate other applications or portals into your existing infrastructure without disruption. For example, a well-built ERP system can accommodate or encompass solutions like e-commerce stores, manufacturing execution systems (MES), accounting software, and CRM solutions.

Encompass is Your No.1 Rated ERP Software Consulting Firm!

ERP for furniture manufacturing is the ultimate solution for efficient inventory management, supply chain optimization, financial forecasting, and customer relationship management. By combining the power of ERP software with other business solutions, you can maximize process efficiency and gain invaluable insights into customer behavior to stay competitive in the ever-evolving furniture market.

At Encompass Solutions Inc., we take pride in helping manufacturers like you to modernize and optimize their operations. As Epicor’s Premier Partner and preferred value-added reseller, we aim to help you implement the most suitable ERP solution that meets your needs and requirements. So whether you’re in the market for a mission-critical ERP solution, custom development services, or process optimization, we have the expertise and experience to make it happen.

Make sure to reach out to us today and connect with one of our knowledgeable experts. We also encourage you to take advantage of our valuable resource, the guide on 7 Ways ERP Can Revolutionize Your Furniture Manufacturing Business. You can download it now.


In today’s ever-evolving and highly competitive manufacturing sector, companies require a comprehensive solution that not only increases productivity and reduces expenses but also empowers them to make informed, strategic decisions.

Given the multiple procedures that must occur daily to keep a plant operating, advanced support solutions have so far shown to be an appropriate solution for the manufacturing sector. So what’s in store with these solutions? To better understand its benefits to manufacturers, it is crucial to understand their basics.

This article will highlight the importance of advanced support for ERP systems, the types of advanced support available for ERP, the impacts of ERP system downtime and data loss, and the key considerations when looking for an advanced support solution. Let’s dive in.

The Importance of Advanced ERP Support Solutions

Modern-day manufacturing firms have a lot to gain from ERP systems. With numerous features, these advanced support systems bring many advantages, including increasing short- and long-term planning effectiveness. Other key factors why companies need advanced support for ERP systems include:

Reduced Costs

Advanced support solutions help manufacturers lower operational costs through automation and real-time business data. Additionally, by boosting worker productivity, these advanced support systems reduce labor costs, while improved precision and decreased error rates reduce losses. 

Increased Efficiency and Visibility

Advanced support solutions make data from every division readily available, giving companies complete access to every crucial company process. For instance, companies can monitor inventory levels daily, including those presently en route and future shipments that still need to be received. This way, they can more effectively manage their working capital.

Enhanced Collaboration Between Teams

Advanced support provides access to all business-related data, which enhances collaboration between executive branches or divisions. They improve the effectiveness of the entire firm by decreasing communication lag times. This benefits manufacturing businesses with a dispersed network of affiliates in numerous states or continents.

Increased Competitive Edge in the Industry

Advanced ERP support systems give manufacturing businesses the crucial competitive edge they need to surpass their competitors. With advanced reporting and analyzing tools at their disposal, companies can better evaluate their processes and implement adjustments that enhance performance and productivity before their competitors.

Streamline Operations

Advanced support solutions streamline processes by ensuring that manufacturing data is readily accessible in a single location. Additionally, employees, either on the production line or overhead management can keep track of the production progress without depending on other teams or personnel.

Improve Decision Making

With advanced support solutions for manufacturing, organizations can better have the necessary data to support their decision-making capacity. With access to crucial performance indicators like total sales, total production, revenue margins, etc., manufacturing businesses can better take actions that ensure they remain on course to achieve their goals or make adjustments.

The Types of Advanced ERP Support Available 

There are several different types of Advanced Support for ERP that are available for manufacturing companies to take advantage of. They include:

  • Patch Management: This consists of small and large updates that an ERP service provider will periodically do within a year.
  • EDI: This involves analyzing inbound and outbound transactions of EDI documents.
  • Cloud Services: This is where your ERP runs on the provider’s servers, enabling quick access through the internet. It is financially sound, quicker to adopt, and accessible on a subscription basis. 
  • On-Prem Services: This is where the ERP is set up on the company’s computer systems and servers. It gives businesses a lifetime perpetual license, but they’ll still be responsible for paying for ongoing support, upgrades, and training.
  • Custom Development: This involves building an ERP system for a company’s specific requirements and processes.
  • Security & Compliance: This is where advanced support is used to configure security features to ensure all users have access to the tools they use daily. It also ensures that all accounting processes are set up to comply with laws and reporting regulations.

The Impacts of ERP System Downtime and Data Loss

The issue of downtime plagues many manufacturing companies. They lose money every minute when they’re out of commission due to needing to deploy a newer system or procedure. By the numbers, manufacturing downtimes create high costs. Manufacturing companies claim that unplanned downtime costs them 1% -10% of their total production time. In some cases, like the automotive industry, this can cost them up to $22,000 per minute.

Advanced ERP support services are designed to help you launch, implement, install, or update any system or solution swiftly and efficiently with the least downtime. With it in place, you can troubleshoot possible issues, manage threats, and prevent expensive downtime while installing and updating the equipment in your facilities.

On the other hand, data loss, be it production data, orders, financial records, etc., can have serious ramifications for any manufacturing business. Manufacturers often experience serious delays in production, compliance and legal liabilities, and reputational damage.

Advanced ERP support solutions are designed to enable you to protect both your physical resources and digital data. Plus, you won’t have to do data backups and restoration manually. As such, all your data will be available to help you meet your goals and those of the customers and regulators.

Key Considerations When Looking for an Advanced Support Solution

If your company has been If your company is struggling with outdated ERP systems or isolated solutions, it may be time to invest in a complete overhaul of your business operations. So what do you look for?

  • Industry Expertise: You should examine how long the support provider has been in business. It will help you determine how well they can fulfill your needs.
  • Customization Options: A good advanced support solution should be flexible to accommodate your specific needs, from manufacturing and shipping to finance, marketing, sales, and communication.
  • Service Level Agreements (SLA): You should ensure that your service level agreements with your provider are manageable and reasonable. If possible, you should opt for one that is customizable to your needs. 
  • Security and Compliance: Data security and regulation compliance should be a priority in any advanced support solution. Ideally, you’ll want a provider who can offer complex data security techniques that are sure to keep your data safe.
  • Scalability: An effective advanced support solution shouldn’t be restricted to the confines of a manufacturing facility but should instead facilitate interaction with other business entities.
  • Training and Support: A proper advanced support solution provider should offer support and training that is specific for you when you onboard new employees.
  • Certifications: It’s important to ensure your provider has crucial industry certifications. It will help assess their commitment level to uphold industry standards.

Incorporate Advanced Solutions Today

At Encompass Solutions, we know how important advanced support solutions are to the manufacturing industry. Having worked extensively with manufacturing businesses, we possess a deep understanding of the sector and its various factors that impact productivity. Our experience enables us to provide advanced support solutions that cater to the unique needs of every manufacturing firm.

Furthermore, we understand how an ERP solution can handle your workforce and supply chain problems to boost efficiency and support expansion. Don’t wait any longer to enhance your manufacturing business with advanced support solutions. Reach out to our team today and share your business needs so we can provide tailored solutions that will help you thrive in the competitive industry.


Small manufacturing companies often struggle to keep up with the demands of managing their operations using outdated systems like Excel spreadsheets and QuickBooks. As the business grows, these manual processes become increasingly inefficient and time-consuming. Implementing an Enterprise Resource Planning (ERP) solution can revolutionize the way these businesses operate, streamlining processes, enhancing productivity, and providing valuable insights for informed decision-making. But, if not approached strategically, ERP implementations can be complex and challenging. Let’s explore key steps and best practices to ensure a seamless ERP implementation for your manufacturing business.

Conduct a Thorough Needs Assessment

Before embarking on the journey of ERP implementation, it’s important to thoroughly assess your company’s unique needs and requirements. This involves conducting a comprehensive evaluation of your current processes, identifying pain points, and gaining a deep understanding of the areas that require improvement. It’s essential to engage your team throughout this assessment process to gather insights from different perspectives and ensure that all relevant aspects are taken into consideration.

Define Clear Goals and Objectives

Clearly defining your goals and objectives for implementing a solution is a critical step toward a seamless ERP implementation. It’s essential to have a clear understanding of what you hope to achieve through the process. By setting specific and measurable goals, you can track progress and assess the success of your ERP implementation.

Remember that setting realistic goals is crucial to avoid unrealistic expectations or disappointment. Consider the resources available, the complexity of your business processes, and the potential timeline for achieving your objectives. By setting achievable goals, you can maintain motivation and momentum throughout the ERP implementation process.

Create a Comprehensive Implementation Plan

Developing a well-thought-out implementation plan is a crucial step in ensuring the success of your seamless ERP implementation. It provides a roadmap that guides the entire process, minimizing disruptions and keeping the implementation on track. To create an effective plan, it’s important to break down the implementation process into manageable phases, set realistic timelines, and allocate resources accordingly.

  • Break the implementation process down into phases allowing you to tackle the project in a structured and systematic manner. Each phase can focus on specific areas or modules of the ERP system, ensuring that the implementation progresses smoothly and efficiently. 
  • Set realistic timelines to avoid unnecessary pressure or delays. Carefully consider the complexity of your business processes, the scope of the implementation, and the availability of resources when creating the timeline. Strike a balance between completing the implementation within a reasonable timeframe and allowing sufficient time for testing, training, and addressing any unforeseen challenges.
  • Define roles and responsibilities within your organization. Assign tasks and responsibilities to individuals or teams involved in the implementation process. 
  • Communicate expectations to everyone involved in the implementation. Clearly outline the goals, objectives, and desired outcomes of the ERP implementation. 

Remember, the implementation plan should be flexible enough to accommodate unexpected challenges or changes in requirements. Regularly review and update the plan as needed to adapt to evolving circumstances. 

Choose the Right ERP Partner

Selecting the right ERP partner is one of the most important decisions you’ll make in this process. It’s imperative to thoroughly evaluate potential vendors, looking for those with specific experience in the manufacturing industry and a proven track record of successful ERP implementations. 

When assessing ERP partners, consider their customer support capabilities. A responsive and knowledgeable support team is essential to address any issues or concerns that may arise during and after the implementation. Look for vendors that offer timely and reliable support channels, such as phone, email, or live chat, to ensure that you have access to assistance when you need it most.

Also, evaluate the training programs provided by ERP vendors. A comprehensive training program is crucial to equip your team with the necessary skills to effectively use the new ERP system. Look for vendors that offer a combination of on-site or virtual training sessions, user manuals, and online resources. The availability of training materials and ongoing support will empower your team to maximize the benefits of the ERP solution.

Remember, ERP systems evolve, and it’s vital to partner with a vendor that’s committed to continuous improvement. Inquire about the frequency of system updates, the process for implementing these updates, and any additional costs associated with them. 

Prepare and Train Your Team

Effective training and change management are key to user adoption and successful ERP implementation. Involve your team from the early stages and provide comprehensive training programs to familiarize them with the new system. Address any concerns or resistance to change, emphasizing the benefits and long-term value of the ERP solution.

Engaging your team early on creates a sense of ownership and fosters a positive attitude towards the ERP solution. By involving key stakeholders and end-users, you can gain their input, address their concerns, and leverage their expertise to tailor the system to meet the specific needs of your organization. This collaborative approach also promotes a smooth transition from legacy systems to the new ERP solution.

Data Migration and Testing

Migrating data from existing systems to the new ERP solution is a critical step that demands meticulous planning and rigorous testing. To ensure accuracy and consistency, it’s important to cleanse and validate the data before the migration process begins. This involves reviewing and standardizing data formats, removing duplicate or irrelevant information, and verifying data integrity.

Thorough testing of the ERP system is necessary for identifying and resolving any issues or discrepancies before going live. It’s recommended to replicate various scenarios and use cases to assess the system’s performance and functionality. 

User acceptance testing (UAT) is a crucial phase involving end-users in the testing process. This gathers valuable feedback and insights on the user experience and functionality that can be used for further improvements and adjustments before the system is fully deployed. 

Go-Live and Continuous Improvement

When it’s time to go live, ensure a smooth transition by closely monitoring the implementation process. Address any initial challenges promptly and provide adequate support to your team. Post-implementation, continuously monitor and evaluate the system’s performance, gather feedback from users, and implement necessary enhancements to optimize the ERP solution for your specific business needs.

Remember, a successful ERP implementation is not a one-time event but an ongoing process of improvement and optimization. By closely monitoring the implementation process, providing timely support to your team, continuously evaluating system performance, and gathering user feedback, you can maximize the value derived from your ERP solution. The goal is to ensure that the system remains aligned with your evolving business needs and enables you to streamline operations, enhance productivity, and drive growth in the long run.

Conclusion

Implementing an ERP solution is a significant undertaking, but with the right partner and proper planning, small manufacturing businesses can reap substantial benefits. By conducting a thorough needs assessment, defining clear goals, choosing the right ERP partner, preparing and training the team, and following best practices throughout the implementation process, you can position your business for success for a seamless ERP implementation. Embrace the opportunity to enhance efficiency, productivity, and decision-making capabilities with a modern ERP system.

To further assist you in your ERP journey, our team at Encompass Solutions has developed a comprehensive guide, “8 Essential ERP Selection Strategies.” This valuable resource will provide you with expert insights and practical tips to help you navigate the ERP selection process successfully. Download your copy today!


Encompass is honored for reaching status for more than twelve years

Greensboro, North Carolina, November 1, 2022– Encompass Solutions has achieved the Gold Partner recognition for 2022. Recipients are selected by Epicor Software Corporation based on Employee Certification, Customer Support, and Customer Satisfaction. Gold Partners exhibit deep expertise in manufacturing and ERP systems; their experience distinguishes them in the field.

“I’m excited about our continued partnership with Epicor Software and the Epicor Partner Community. Also, being part of a growing organization like Encompass Solutions is why I get up in the morning!” Jason Claggett, Managed Services Manager of Encompass Solutions.

Encompass Solutions has a longstanding relationship with Epicor and its focus on Epicor ERP business solutions, has allowed them to deliver mission-critical ERP software solutions, custom development services, and process improvements for businesses in the manufacturing and robotics, and automation industries. Professional services in ERP consulting, project management, EDI, and ERP software implementation, upgrades, training, and more.

“It’s an honor for Encompass to be recognized as a valued partner by Epicor for over twelve years. Our continued partnership with Epicor allows us to build better relationships with our customers. It feels great to know Epicor is supporting us in our success.” Rob Cummings, Senior Financial and Operations Consultant.

Epicor Certified Partners

Epicor Partners have been specially trained and certified to provide Epicor software solutions, project planning and management, training, and ongoing support services. Extensive training and experience enable them to offer the highest value over time.

About Encompass Solutions

Encompass offers professional services in ERP consulting, project management, EDI, and ERP software implementation. We specialize in enabling manufacturers of every size with full-scale ERP/MES implementation, integration, and renovation of existing systems. Our expert consulting and IT staff deliver the tools, training, and confidence manufacturers need to address emerging challenges in corporate and operational growth. Encompass provides a specialized approach to every client’s needs, identifying customer requirements and addressing them with the right solutions. We ensure our clients are equipped to match the pace of the industry with business systems to fit the build. Encompass is a certified Gold Partner of Epicor.

To learn more about Encompass Solutions, please visit www.encompass-inc.com.


Recently, we’ve been receiving many questions on Epicor’s Lifecycle Policy. This blog will outline the currently supported versions of the Epicor ERP system, the difference between Active and Sustaining support, and the upgrade options available.

Release Lifecycle

Like other software packages, Epicor Kinetic requires frequent patching. These can be for cosmetic (Updates), functional enhancements (Releases), or wholesale architecture changes (Version). Regular patching is necessary to keep the software running smoothly or plug security holes to keep you and your data safe. Epicor’s cadence is defined and outlined in the graphic below of how often you can expect updates, releases, and versions from Epicor. 

Support Lifecycle

Support is an essential part of any software package, and when things are running smoothly, you seldom need it. However, when issues arise and you need support, having an active support contract is the difference between being down for a short period versus an extended outage. The chart below shows what you can expect from a support contract. 

Active support gives you full access to Epicor phone support, security updates, and new issue investigation, to name a few. Sustaining support gives limited phone support, access to the latest release, and an online knowledge base. While you will no longer be able to purchase new modules under Sustaining support, you can purchase additional users for your version.

Review the comprehensive FAQs for Epicor’s support lifecycle. You will need a valid Epicor EpicWeb ID to review the guide. 

Product Lifecycle

All good things must come to an end. Or so the saying goes, right? The good news is Epicor software supports versions back to Version 8.03.400 and earlier under their Sustaining support model. Below is a chart outlining the transition date for each version of Epicor Kinetic ERP. If you are on the Epicor Public Cloud model, you never have to worry about being out of Active support – more on this option below.

What are the Options?

Your options are straightforward. On-premise customers have two options:

  1. On-premise upgrade: As long as you have an active maintenance contract with Epicor, you are entitled to the latest version of the Epicor Kinetic versions. This version can be installed in your server farm, a hosted server farm, or your cloud subscription (i.e. Azure, AWS, Google, etc.)
  2. Migration to Epicor SAAS Cloud: You can migrate your on-premise database up to the Epicor public cloud. Doing so provides a future of hassle-free upgrades and allows you to get back to running your business.

No matter which option you choose you will need to do something if you are on Epicor ERP 10.2 or earlier. To have a conversation about upgrading your Epicor software, email info@encompass-inc.com.


Learn how the world-leading OEM engine tooling provider, Rhinestahl, leveraged Epicor Kinetic to improve efficiency.


Epicor ERP is adding more capabilities for integration with the release of Epicor Automation Studio, a low-code/no-code integration platform as a service aimed at average business users. Automation Studio enables organizations to integrate their Epicor products and automate workflows end-to-end across apps, data, and teams.

The Challenge

By not implementing integrations, employees at enterprise organizations can’t access the data they need in the apps they use every day, such as Salesforce, ADP, and ServiceNow. This creates data silos, where employees are forced to: search for data across apps, re-enter data several times, and constantly context switch across applications to accomplish tasks.

Learn more about Epicor Automation Studio below:


Everyone is talking about the cloud, especially manufacturers who are evaluating a cloud ERP solution for their business. However, if you don’t quite follow what they’re saying, it comes down to this—using the cloud is using data and systems through the Internet.

How You Already Interact With Cloud Technology

While The Cloud may seem abstract, you likely already interact with and use cloud technologies every day.

  • Do you update a Facebook profile?
  • Do you check your bank balance from your phone?
  • Do you stream movies or music?
  • What about playing games online?

If you answered yes to any of these questions, you are using cloud technology.

Cloud technology has permeated our everyday lives. Now ask yourself, is it as simple for businesses to leverage cloud technology? The answer is yes.

Businesses leveraging cloud technology improve operations in several ways. Examples include improving your cash flow, increasing business capabilities, and simplifying processes for their workforce. All these benefits are realized through the use of an access-from-anywhere platform that is more reliable than traditional ERP deployments that place hardware on-premises.

How Cloud Makes Innovating Easier

By enabling cloud technology at every level of an organization, businesses remove the anxiety associated with security, backups, and verification of backups. Offsite storage becomes a thing of the past and maintenance of hardware and software can be done away with completely. Troubleshooting and upgrades can all be handled with a fraction of the effort.
Perhaps most importantly, connectivity is more reliable in the cloud. This means teams can remain connected and productive anywhere and anytime they need.

Manufacturers questioning whether now is the time to move to the cloud, the answer is a resounding yes. Cybersecurity, IT projects, maintenance activities and more can be removed from the equation with a cloud ERP solution. This leaves your businesses to take care of the business, and make time for customers, employees, and partners.

Simplicity And Dependability of a Cloud ERP Solution

On-premise ERP deployments give businesses a sense of confidence that their data is safely stored just down the hall. While that peace of mind and control is reassuring in theory, in practical terms it can be quite a drain on your IT staff. Maintaining both hardware and software is a headache most IT departments would gladly do without. Cloud enables businesses to shed the tether of physical systems in favor of a more agile and simple solution. With a cloud ERP solution, your teams can focus on running your business more efficiently and taking better care of your customers’ experience.

Cloud ERP solutions operate under the safety of redundancy. Cloud technologies store data securely in multiple data centers locally, regionally, and even globally. This dependability is designed to help businesses maintain system uptime and access no matter what adverse conditions may befall a specific region. These data centers are managed by industry professionals whose sole focus is keeping systems up and running at optimal levels. This frees up resources and capital for your business to focus on growth and improving user experiences across departments. As a result, collaboration among internal teams gets better, the complexity of your information technology resources is reduced, and overall business performance improves.

“The rise of the collaborative workforce and workspace is underway. Increasingly, tech-savvy mobile users are ready for collaborative workspaces with deep integrations to the software they use daily. Collaboration is a key element that helps create the future of work.”

– Worldwide Team Collaborative Applications Forecast, 2019–2023: Collaboration Growth Impacts the Future of Work, IDC, Doc #US44662619, August 2019.

If your business is in the progress of growing or you want to grow, adopting a cloud ERP solution could be an easy way to increase capacity and output without taking on additional software, hardware, or IT personnel. A cloud ERP solution can be scaled up or down with ease, as well.

Savings found in the Cloud

Cloud ERP Solutions are a cost-savings component of business that reduces overhead.

What’s overhead? simply put, overhead is what doesn’t make you money. This includes things like accounting, insurance, and rent.

Antiquated approaches to IT can be a huge source of spending for businesses with maintenance, update tasks, and utility bills, not to mention the extra space servers take up. When working in the cloud, the costs of doing business are driven down. Here’s how.

Reduced Cost of Ownership

Cloud computing removes upfront hardware costs, and the pay-as-you-go subscription model eliminates large initial layouts for software. Easy setup and cash flow-friendly monthly payments make it even easier to see why cloud deployments are so popular—especially when you add the fact that Epicor cloud business software deployments typically cost 25–40% less* than on-premises deployments.

Competitive Advantage

Technology allows your employees to turn on a dime. The cloud provides access to data at a user’s fingertips, ensuring that no matter your company’s size you can compete with enterprise-class technology. The time and money cloud computing free up for your business translates into a lean, nimble, and competitive advantage.

Employee Productivity and Loyalty

With cloud ERP solutions, you can run your business from anywhere there’s an internet connection. Give your employees the ability to produce wherever they happen to be. This enables a better work-life balance that translates to greater loyalty and output. With improved employee loyalty and buy-in, talent turns over less often, this further improves your savings in retaining talent versus having to train new employees more often.

Minimize Downtime With a Cloud ERP Solution

Downtime can cost a company dearly. Cloud ERP solutions can ensure your apps are up and running when you need them most. Cloud-based SaaS applications are proven to minimize downtime, reduce the costs that go along with it, and keep your people productive. Epicor ERP has a service level agreement of 99.5% uptime but performs well beyond that promise with a historical uptime of 99.98%.

Safety, Stability, And Access

Backups are an integral part of any IT department. However, when your backups are stored on-site, you are vulnerable to all manner of internal and external compromises. This can include natural disasters, fire, rogue employees, malicious actors, and the list goes on. any one of these mentioned exposures could cost you irreplaceable data.

The Cloud is the only truly safe place for your backups because they are housed where natural disasters, fires, and all those other potential pitfalls can’t touch them. True backup—the safe keeping of a redundant set of data—is best left to the cloud. It’s the safest, most affordable, and most efficient way to make sure that if you lose everything, all is not lost.

When it comes to stability, cloud systems are simply more stable, better monitored, and more secure than any on-premises system. Unless you have an impenetrable data center protected by intrusion detection, fire suppression, advanced power grids, backup generators, environmental monitoring, and six separate HVAC units inspected every day—all connected by multiple T3 pipelines from multiple vendors and all in a distant geographic location—you’re not as safe as you think.

Accessibility, as in who you want to have access to your systems and who you want to keep out, is a big deal in IT. Add to that lost devices and you’ve compounded the problem. Lost laptops are a billion-dollar business problem. However, the greater problem is the loss and possible theft of the sensitive data stored on those laptops. When your data is stored in the cloud, you can access it no matter what, no matter where. Not only this, but you can lock out anyone when it comes to using that device and you can remotely wipe data from lost laptops at any time.

Now, are you ready to explore the benefits of a Cloud ERP solution for your business?