This press release regarding Epicor’s acquisition of Majure Data was previously published by the Epicor Newsroom

Acquisition of Majure Data will expand Epicor solution’s portfolio for lumber and building materials dealers and distributors

Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, announced today that it has acquired Majure Data, a leading provider of warehouse management solutions for the lumber and building materials (LBM) industry. The transaction closed on July 1. The financial terms of the agreement were not disclosed.

Based in Milton, GA, Majure Data is a leading provider of warehouse management solutions to the building products industry in the U.S. and Canada. Majure Data has over 35 years of experience in warehouse management and has developed its solutions with a focus on the lumber and building materials industry for more than 18 years.

an image of the majure data logo

“Both companies offer deep industry expertise and are committed to building long-term relationships with customers, providing increased efficiency, accuracy, and operational improvements in warehouse operations,” said Bill Wilson, senior vice president, of retail and building materials industry solutions, Epicor. “Majure Data offers full integration tools for leading industry ERP platforms, allowing a broad range of LBM dealers and distributors to transform their warehouse operations.”

Before completion of this acquisition, Epicor acted as a reseller for the Majure Data products “RF Navigator” and “RF Navigator Foundations”. Bringing Majure Data into the Epicor family continues to demonstrate Epicor’s commitment, focus, and investment in the LBM industry. The acquisition allows Epicor to offer a powerful solution for LBM customers striving to improve their On Time In Full (OTIF) performance by increasing inventory accuracy and productivity, reducing shipping errors, and providing direct insight into the daily operations of the warehouse, enabling them to better serve their customers.

“This acquisition strengthens our ability to deliver innovative technology that accelerates sales growth, improves productivity, and enhances customer loyalty. With the combination of Majure Data’s deep industry functionality and Epicor’s scale of technology, we look forward to providing a premier business growth platform for lumber and building materials businesses,” concluded Wilson.

About Majure Data

Majure Data is a leading supplier of Warehouse Management Systems for the building products industry. With over 35 years of experience, we have the technology and expertise to transform your current warehouse and yard operations. We partner with the leading ERP providers in the industry to offer you a tightly integrated solution for millwork, roofing & siding, hardwood, pro dealer, cabinet, lumberyard, and wholesale distribution.

About Epicor Software Corporation

Epicor Software Corporation drives business growth. We provide flexible, industry-specific software designed to fit the precise needs of our manufacturing, distribution, retail, and service industry customers. More than 45 years of experience with our customers’ unique business processes and operational requirements are built into every solution―in the cloud or on-premises. With this deep understanding of your industry, Epicor solutions dramatically improve performance and profitability while easing complexity so you can focus on growth.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider, and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Epicor ERP 10.2.400 Release is Now Generally Available

With this latest Epicor ERP 10.2.400 release, Epicor continues to deliver on its commitment to be the cloud ERP provider of choice. Epicor announced its strategic partnership with Microsoft AzureTM in May 2018, and that relationship has deepened and evolved as Epicor’s cloud business grows globally. The momentum is undeniable—as of April 2019, over 500 companies are leveraging Epicor ERP in the cloud, a jump of nearly 20% since the last release.

Epicor continues to make investments in its industry capabilities, with functionality that can leverage the Internet of Things (IoT) to connect machines and gather data across factory floors. Epicor is also still “customer-obsessed,” and has worked on modernizing and enhancing user interactions and experience throughout the entire customer journey.

Epicor continues to execute against its roadmap of investing in functionality aligned to the company’s main investment themes, with the focus of this release on Experiences, Analytics, and Industry.

Transforming The User Experience with The Epicor ERP 10.2.400 Release

Epicor has heard from its customers that one of the top areas they would like Epicor to invest in is usability. Epicor ERP 10.2.300 was the first step in a modern user experience (UX), featuring the Kinetic Design System that was introduced at Insights 2018. Kinetic is a best-in-class UX design framework that delivers a modern look and feels while improving system usability and performance. With this latest release, Epicor is introducing new mobile time and expense management applications built on the Kinetic Design System, to capture time and expense entry and approvals. Epicor has also enhanced the usability of the Gantt-based job scheduling board for a modern customer experience.

“The speed of the new Kinetic screens and interface is great. Updating ERP 10 brings new features, no challenges or downtime.”

 – Jos Greeve, Manager ICT, Boers & Co

Epicor also introduced Epicor Virtual Agent* (EVA), an intelligent digital agent embedded in the core product that enables users to get information quickly and easily, through voice or text. Finally, utilizing DocStar, Epicor will offer Sales Order Automation** integrated into Epicor ERP, which will reduce customer time and touchpoints, and accelerate their sales and fulfillment velocity.

Business Intelligence and Analytics

Analytics continues to be a major area of investment with Epicor ERP. With Epicor Data Analytics (EDA). New content packs have been released for both field service and preventive maintenance, as well as enhanced content packs for projects and production. Users will gain greater insights into the status of their field service team, their asset performance, as well as projects, and ERP MES.

Industry Focus

Epicor continues to invest in industry capabilities. Following the Dealer Network Portal introduced in the last release, Epicor now introduces the Supplier Portal in 10.2.400, which enables manufacturing customers to manage their supplier relationships, enter purchase transactions, and process RFQs in the best-in-class Epicor Commerce Connect eCommerce solution.

Epicor has refreshed and modernized frequently-used ERP MES screens using the Kinetic Design System. Advanced MES customers will also have a common shop floor interface via the Human Machine Interface (HMI).

Perhaps the most exciting solution in Epicor ERP 10.2.400 is Epicor IoT, a module that integrates with the Microsoft® Azure IoT Hub.  This application monitors and visualizes data from sensors and other Epicor products.  Epicor IoT leverages the power of Microsoft® Azure IoT Hub with the Epicor ERP context and production data to achieve new levels of operational efficiency. Through more intelligent insights into the production and day-to-day activities of your enterprise, Epicor users can fully drive and control Internet of Things data with the industry-leading Epicor ERP solution.

Users can track and visualize dynamic inventory to help locate process bottlenecks, monitor downtime, and throughput to improve asset utilization, and leverage predictive maintenance to boost quality and efficient manufacturing.

Ease of Everything

Epicor ERP 10.2.400 is primed to solve the complex challenges of your industry and position your business to grow profitably now and in the future. It contains proven solutions and processes that fit your unique business requirements. Committed to providing positive experiences for its customers, Epicor provides ease of everything—deployment, training and education, support, maintenance, and upgrades that result in greater profitability, productivity, and growth.

Ease of Learning – Epicor University

Epicor University focuses on a “blended” approach to learning for those upgrading to the Epicor ERP 10.2.400 release, with a suite of tools designed to appeal to all types of learning styles and needs. Start learning with the high-level Epicor ERP 10.2.400 release overview, then continue with additional targeted topic-specific Training on Demand videos, in-depth Embedded Education courses, jump into an Instructor-Led Class, or download any of the comprehensive documents and release guides. Explore all resources in Epicor Learning Center (ELC), Embedded Education, and EpicWeb***.

The new Knowledge on Demand (KOD) service is built directly into your Epicor ERP 10.2.400 solution. These short videos are usually one or two minutes long to help you solve problems quickly. Search the video library or browse by category to get the answer you need and get back to more important tasks. If you have not yet upgraded to 10.2.400 you may access the site directly via the KOD Portal.

The Epicor Learning Center (ELC) is a great addition to your company’s education toolkit. All customers, partners, and employees can access the Learning Center using their EpicWeb login credentials. From this central education hub, users can reach the available tools to assign courses and tests and track employee progress and comprehension.

The ELC home page is a valuable resource for new content announcements and other offerings. New with this release, you will find new content including self-paced Training on Demand videos, focusing on the essential new functionality added to the software. Epicor University also provides live virtual hands-on training on the current release of ERP. All courses are led by an Epicor University instructor in a hosted training environment. The sessions are interactive and students can participate in discussions, ask questions, and benefit from shared business case scenarios.

Ease of Upgrade

At Epicor, the firmly held belief that all users will gain significant benefit from staying current on new versions of the Epicor ERP software continues to endure. For users on the Epicor ERP 10 platform, the upgrade process is greatly simplified and allows for movement between releases without stepping through each release. For example, users can move from 10.1.400 to 10.2.400 without taking intermediate steps for the releases between.

To simplify the upgrade process from Vantage, Vista, and Epicor ERP 9 to ERP 10.2.400 release, Epicor has invested heavily in new tooling and services dedicated to the process of upgrading. The upgrade has been reimagined with automation and guidance tools for the entire process. Visit the Upgrade and Migration Center on EpicWeb for more information and resources.

Epicor ERP 10.2.400 Release Availability

This release is available for current customers that are already live on or currently implementing Epicor ERP 10 and who are currently subscribed to an Epicor maintenance and support plan to download via EpicWeb***. Customers on Epicor ERP 9, Vantage, or Vista that are currently subscribed to an Epicor maintenance and support plan can use the established upgrade request process to gain access. Epicor strongly encourages you to review the feature summary for the 10.2.400 release and become familiar with the improvements throughout the system. Visit the Epicor ERP 10.2.400 Center on EpicWeb*** for all the latest news and content on this release.

Customer, Partner, and Public Announcements

The customer and partner announcement emails are going out on Thursday, May 16, 2019 (local time). The press release was released at Insights on April 16, 2019. Epicor will be holding customer-facing regional webcasts starting on June 3 with the Americas region, with international webcasts to follow.

Get Set for Growth With The Epicor ERP 10.2.400 Release

Epicor is pleased to deliver Epicor ERP version 10.2.400 and encourages you to upgrade soon to begin reaping the benefits that will enable you to achieve greater outcomes for your business.

*Epicor Virtual Agent will go into controlled release on May 16, 2019, and is expected to be generally available on May 31, 2019

**Sales Order Automation is currently in controlled release with general availability planned shortly; specific date to be determined.

***Please note you will need to log in using your EpicWeb credentials.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Selecting a certified Epicor ERP partner for your enterprise software implementation, migration, service, or support is vital to protecting your technology investment. Choosing an Epicor authorized partner, like Encompass Solutions, over other technology consultants yields a better experience for your team and better results for your business.

Encompass Solutions, Inc.: A Certified Epicor ERP Partner

The Epicor Partner Network is a comprehensive sales, support, and marketing program that offers businesses significant opportunities to grow with award-winning products, training, and support in a highly competitive, dynamic marketplace. With Encompass Solutions solutions, our proven ability to drive growth, and equipping workforces with the knowledge and tools necessary to succeed, Encompass Solutions remains one of the highest-ranked partners in the Certified Epicor ERP Partner program.

Epicor authorized and certified partners:

  • Have completed the Epicor certification program for the highest level of product knowledge
  • Invest in their customers’ success with Epicor solutions
  • Are fully trained on the most recent product release
  • Have direct relationships with Epicor product development, services, and support staff
  • Are informed about the latest product roadmaps, promotions, and incentives
  • Adhere to regulations set by Epicor for the protection of your business

The Epicor certification program defines learning standards, trains participants on Epicor applications, and tests their mastery of each application upon completion. Epicor certifies partners annually, so you can expect we are equipped to provide you with the best possible consulting experience and the most up-to-date information.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.

 


The Epicor ERP 10.2.400 update is the first of two major upgrades planned for 2019. Epicor’s cloud ERP solution update cadence is a commitment to helping businesses grow through innovation at a manageable pace in-line with manufacturing industry trends. Major releases like this bring benefits of cloud deployment to customers in the form of improved usability, enhanced performance and profitability, and strategic value within a single upgrade. Because of the size and breadth of the Epicor ERP 10.2.400 update, 4 weeks have been allotted to test and explore these updates before upgrading customers’ production system. Now is the time to be testing end-to-end, as the update will be released in full to cloud users on May 16, 2019. The Epicor ERP 10.2.400 update for on-premise users will follow later this month. If you’re trying to choose the best cloud ERP solution for your manufacturing business, consider evaluating Epicor Cloud ERP today.

Epicor ERP 10.2.400 Update And Product Roadmap

Among the changes coming with the 10.2.400 update, users can expect to enjoy full use of and coming functionality that includes:

Experiences

Industry

  • Enhanced Project Management
  • Epicor Mobile Warehouse
  • Supplier Portal
  • MES Expansion
  • Epicor IoT

Analytics

  • Epicor Data Analytics Expansion
  • Epicor Data Discovery Expansion

Future (2019-2020)

  • UX Uplift (ongoing) Mobile Apps
  • ISV Partner Ecosystem
  • Compliance Engine
  • Enhanced BI/Analytics
  • Connected Enterprise

Experiences

Epicor Virtual Agent (EVA)

Marketed as ERP Intelligence personified, Epicor Virtual Agent (EVA) utilizes Artificial Intelligence to deliver real-time insights and suggestions based on your Epicor system data. As a new feature, a purchase may be required depending on your current contract with Epicor.

  • Conversational digital agent
  • Azure-enabled, including Natural Language Processing (NLP)
  • Available for iOS and Android in May 2019

Order Entry Automation

The new functionality enables your organization to capture sales orders and reduce manual order entry and errors through the use of automation. As a new solution, a purchase may be required depending on your current contract with Epicor.

  • Captures customer purchase order data from inbound emails, scanned documents
  • Validates orders, then flows into Sales Order Entry
  • Leverages DocStar and Intelligent Data Capture with Epicor ERP
  • A solution aptly suited for repetitive actions and orders

Job Scheduling Board

Leverage enhanced usability with a modern, Gantt-based view of your scheduling board.

  • Faster and easier to use
  • New look and feel of one of the most frequently viewed screens
  • Leverages Kinetic System to provide modern customer experience

Industry

Enhanced Project Management

Provide key stakeholders with timely financial information to ensure profitability. As a new solution, a purchase may be required depending on your current contract with Epicor.

  • Revenue recognition by WBS Phase
  • Improved visibility into project stage completion percentage
  • Delivers real-time project analysis through EDA.

Epicor Advanced Projects adds significantly more functionality with:

  • Extended Epicor ERP 10 standard Project Module
    • Three new modules:
      • Advanced Project Management
      • Advanced Contract Order Management
      • Advanced Sub-contract Management
  • Available late 2019 in collaboration with Epicor partner Precise

Epicor Mobile Warehouse

Leverage this next-generation mobile handheld for warehouse and distribution. As a new solution, a purchase may be required depending on your current contract with Epicor.

  • Provides workflow optimization for fast and accurate scanning
  • Part and bin level validation and complex sorting and filtering options
  • Reduces time to process transactions, increases accuracy, and reduces errors
  • Available on Android, fully integrated to Epicor ERP

Supplier Portal

Manage supplier relationships, enter purchase transactions, and process RFQs. As a new solution, a purchase may be required depending on your current contract with Epicor.

  • Built on Commerce Connect
  • REST-based communication between Supplier Portal And Epicor ERP for flexibility, security, and performance
  • E10 Credit Card module is no longer required to process fully paid credit card orders

MES Expansion

Utilize a modern refresh to improve the usability of popular MES screens.

  • Provides users with a functional and visual approach that transforms how to shop users interact with the system
  • Simplified workflow and modern look and feel with anywhere access
  • Common interface with Mattec Advanced MES Human-Machine Interface (HMI)

Epicor IoT

Leverage IoT connectivity to acquire and analyze device data from across your organization. As a new solution, a purchase may be required depending on your current contract with Epicor. The workflow is simple and follows this simple logic:

IoT-enabled sensors send their readings to the IoT Hub > Epicor ERP reads events from the IoT Hub > Epicor creates a new maintenance order suggestion > Maintenance department approves suggestion and scheduled maintenance.

  • Epicor IoT is integrated with the Microsoft Azure IoT Hub
  • Monitor and visualize data from sensors including
    • Equipment
    • Assets
    • Inventory Locations
    • Environmental factors

Analytics

Data Analytics Expansion

This EDA expansion further provides insights into projects and production management. As a new solution, a purchase may be required depending on your current contract with Epicor.

  • New content packs for field service and preventive maintenance
  • Updated content packs for production and project management, materials management, and Mattec MES

Data Discovery Expansion

  • New sidebar display that allows users to work and see EDD views at the same time
  • “Open with” feature to open Epicor ERP forms and trackers in context
  • EDD Discovery Dashboard widget as a tab on Active Home Page
  • EDD IoT widget to alert decision-makers on what needs attention on the shop floor

New Reports

New Inventory and general ledger reports are available with the Epicor ERP 10.2.400 update.

Inventory

  • The New Stock movement report prints movements in and out per warehouse summarized for a given period
  • New Stock Aging Report prints the current stock on hand by part, UOM, age of stock, and value of the aged stock

GL

  • New Booking Voucher report and the Booking Voucher FC report print journal transactions for a selected year and period range. The reports display a separate page for each document or voucher

Enhanced Homepage

An enhanced homepage experience comes equipped with new widgets, layouts, and overall feel of interfaces of Epicor ERP screens.

  • New Widgets Available
    • Discovery Dashboards – A Data Discovery Dashboard is a collection of several views, that enables you to compare a variety of data simultaneously
    • Discovery IoT Widget – Use this widget to view the current status of the IoT (Internet of Things) Devices
    • Web Applications – Use this widget to host web applications, primarily kinetic-based applications, such as Manufacturing Execution System (MES) forms, scheduling boards, and others
  • Default Layout
    • You can pick a default layout that will be loaded for all users who do not have their layout
    • New Kinetic Style brings the new look to all your ERP screens
      • Kinetic features:
        • Quick Access Panel
          • Enables widgets on most of your master table and transaction screens
          • Enabled from the options menu perform
          • Can be used to keep key information handy
        • In-app icon
          • In-app messages have an icon on the homepage notifying you of unread messages

10.2.400 Update Webcast

You can watch the latest update webcast, here.

For more information on the Epicor ERP 10.2.400 Update, contact the ERP experts at Encompass Solutions using the Contact Us link below.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Interactive interfaces are the next stage in workforce agility, providing more visibility into data and processes while enabling faster reaction times. Epicor Virtual Agent (EVA) is Epicor Software Corp.’s answer to manufacturers’ desire to extract more value from their current assets and investments without incurring higher costs or sacrificing product quality. The Epicor Virtual Agent, aptly named EVA, is a cutting-edge digital assistant designed to help users work more intelligently.

Epicor Virtual Agent (EVA) At Work

With built-in artificial intelligence, EVA can simplify user interactions with the ERP system and automate manual tasks to speed up operations. Text and voice cognitive skills enable EVA to transform data into visual representations. The result is an intuitive experience that allows users to complete actions on native devices with ease. The technology is powered by Natural Language Processing (NLP), a human-computer interactive technology that users can leverage from mobile devices with requests and tasks that will be addressed by the Epicor Virtual Agent. Targeted information and data to enable faster, better decision-making is then delivered in real-time.

An image of the Epicor Virtual Assistant, EVA, being used on a mobile device

According to Scott Hays, Epicor senior vice president of product marketing, “When EVA responds within the Epicor solution, she does so with more visuals,” offering the example, “If I ask for a typical part, I’ll get back an image of the part with the key information I need to know right away. And, she’ll have a ‘next best action button.” Users can also request more information, including part price or quantity on hand, which will be provided by the Epicor Virtual Agent via the request and response interface.

Taking The Epicor Virtual Agent Beyond Conversation

While the request/response conversational experience may be what most users are familiar with when it comes to virtual agents, the Epicor Virtual Agent extends functionality into proactive suggestions based on best practices. The proactive decision-making process takes into account combinations of events, market statistics, and historical data. Designed to extend and support the workforce, EVA can provide insights teams can easily overlook to improve accuracy, and problem-spotting, and can even forecast or adjust production or distribution levels according to customer demand.

When conversation falls short, actional insights reinforce the agent’s effectiveness according to Hayes, who elaborated on what it means to be an effective virtual agent, stating “The second capability is taking action. If EVA has noticed something going on, she may say that based on what she’s seeing happening on the factory floor I should schedule maintenance on a machine.” The data described includes that from shop floor machines and IoT sensors. These devices, coupled with Epicor ERP, create a virtual nervous system that enables seamless and informed communications between EVA and users’ mobile devices.

The Epicor Virtual Agent In Action

By utilizing the EVA via an interface device, management can confirm or deny suggestions from the Epicor Virtual Agent with just a few clicks or taps. Production managers can schedule maintenance for a machine, shift production to other machines, and carry out an array of other actions with ease.

The Epicor Virtual Agent goes beyond traditional manufacturing scenarios, too. Other applications and industry-specific use cases include:

  • Distribution — EVA can provide outside sales and field service representatives with instant and easy access to information they need, such as product details, price, and availability information, as well as the ability to create a quote on their mobile devices while meeting with customers face-to-face.
  • Retail — EVA utilizes an AI-powered recommendation engine based on market basket analysis to suggest relevant cross-sell or up-sell recommendations in real time. This can take place in the aisle, in real-time, where purchase decisions are made.
  • Automotive Aftermarket — By using AI to evaluate huge datasets that include vehicle registrations and parts failure rates by region, EVA can communicate to auto parts distributors that specific parts are in high demand and stock levels of specific parts need to be replenished or increased to meet that projected demand.

Leveraging The Epicor Virtual Agent Alongside Epicor ERP

Developed using AI services from Microsoft Azure AI services are an integral part of EVA’s development. As such, the Epicor Virtual Agent can accompany any size and type of Epicor implementation, be it on-premise or in the cloud. By delivering the power of EVA to customers of every size, even small and medium-sized companies can leverage the innovative tech the biggest enterprises use to grow their businesses.

Hays emphasizes EVA’s machine learning component and how extended use will make the tool even more ubiquitous, “With EVA, you interact naturally with your ERP system. It’s as easy as just talking or typing to a colleague. This makes the breadth and depth of the industry-specific functionality and information available inside the system directly accessible to a larger audience, boosting productivity and efficiency, and giving the company an improved return on their ERP investment.”

EVA will be available as part of the latest releases of Epicor ERP and Prophet 21, which are planned for general availability in May 2019.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


What’s New in Epicor ERP 10.2.400? A lot is going on behind the scenes at Epicor and the latest release will feature many improvements. You’ll be able to take advantage of several new components of the system as well as improvements to existing modules and tools.

an image depicting a clourd software update for epicor erp 10.2.400

Epicor ERP 10.2.400 Key Features

While the Epicor ERP 10.2.400 update will feature an extensive list of fixes, features, and tools, here is a list of the biggest items being introduced:

  • Introduction of Epicor Voice Agent
  • New functionality to enhance the customer experience including automated order entry and omnichannel learning
  • Refresh and redesign mobile time and expense, job scheduling boards, and MES screens
  • Deeper project management capabilities and real-time project analysis through Epicor Data Analytics
  • New common shop floor interface to Mattec Advanced MES via HMI
  • Introduction of Supplier Portal, which enables customers to better collaborate with suppliers
  • Introduction of Epicor IoT, a module of Epicor ERP integrated with the Microsoft Azure IoT Hub that can monitor and visualize data from sensors and other Epicor products

You can expect more news about the Epicor ERP 10.2.400 later this month and in early May. Contact Encompass Solutions below for more information.

The last Epicor ERP update to be released was Epicor ERP 10.2.300. It is life and generally available to users. Epicor Software Corporation officially announced the release of its latest version of Epicor ERP (10.2.300) in October of 2018. Click the link to read more about the Epicor ERP 10.2.300 software update.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider, Suite Success Partner, and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


It’s no secret that dealers face intense complexity. Juggling brands and customer expectations are a constant challenge on top of staying up-to-date on the latest e-commerce innovations. All of this results in fierce competition for manufacturers to craft the best experience for their dealers. This is where Epicor’s innovative Dealer Network Portal comes into play. Want to know more about this invaluable tool? Get in touch with our team of Epicor experts for more information on how you can leverage this integration on your Epicor system.

Portal Benefits

With the Epicor Dealer Network Portal, you can stand out and win business. This tool for sales and service personnel facilitates quick configuration, pricing, and quoting of orders. You can also manage service and warranty needs for all your products in one convenient place.

The solution integrates seamlessly into Epicor and offers huge benefits to manufacturers, including:

  • Streamlined Order Processing
  • Branded Experiences
  • Self-Service Portals
  • Service and Warranty Needs
  • Intuitive Dealer Experience
  • Stronger Dealer Relationships
  • Real-Time Data

Download The Factsheet

For more information on the Epicor Dealer Network Portal, contact us below.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider, and Epicor Platinum Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Gartner recently published its brand new, cloud-focused 2018 Magic Quadrant for Cloud ERP for Product-Centric Midsize Enterprises where Epicor is positioned as a Visionary player based on the evaluation of our Epicor ERP offering. You’ll find the News Release about this great acknowledgement by Gartner and here is a direct link to the News Release.

Epicor In Gartner 2018 Magic Quadrant for Cloud ERP

Cloud ERP offers customers improvements in responsiveness, agility, and costs to help businesses digitally transform and get fit for growth Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, today announced it has been positioned in the Visionaries quadrant of the first ”Magic Quadrant for Cloud ERP for Product-Centric Midsize Enterprises” by Gartner Inc1. The position is based on a full evaluation of the global enterprise resource planning (ERP) solution, Epicor ERP. The Magic Quadrant for Cloud ERP focuses on ERP systems that are offered in a cloud services application deployment. It covers midsize enterprises across all geographies with annual revenue between approximately $50 million and $1 billion USD. The full report is available to access from the Epicor website.

“Our mission is to be the cloud vendor of choice in the markets we serve. We believe being positioned
as a visionary in the cloud ERP quadrant validates our strategy. We feel that customers trust us to
deliver solutions that helps them grow in an Industry 4.0 world,” said Steve Murphy, Chief Executive
Officer for Epicor Software. “The strength of Epicor solutions lies in our unique ability to deliver
industry-specific functionality and cloud technology that fit our customers’ distinctive ways of working.
With a deep understanding of the industries we serve, our solutions promote growth while easing
complexity. The result is powerful solutions that do exactly what our customers need and free their
resources so they can profitably grow their businesses. Just log in, and everything from daily sales reports to
product locations was right there for review. It’s the easiest system I ever used.”

Michael Schmitz, Chief Financial Officer, Epicor Software Corp.

1 Report: Magic Quadrant for Cloud ERP for Product-Centric Midsize Enterprises. By Gartner Inc. Analysts: Mike Guay, John
Van Decker, Christian Hestermann, Nigel Montgomery, Duy Nguyen, Denis Torii, Paul Saunders, Paul Schenck, Tim Faith.
Published 31 October 2018.

Gartner Magic Quadrant for Epicor Cloud ERP

In addition to industry-specific capabilities that drive improvements in responsiveness, agility, and costs, the cloud is helping businesses digitally transform and focus on growth. As businesses shift away from traditional on-premises systems to cloud-based ERP they are taking advantage of new capabilities to improve their business and optimize processes. What’s more, it’s enabling teams to access real-time information from across the business and use that data to make better business decisions.

About the Gartner Magic Quadrant

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other
designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Epicor Software Corporation

Epicor Software Corporation drives business growth. We provide flexible, industry-specific software designed to fit the precise needs of our manufacturing, distribution, retail, and service industry
customers. More than 45 years of experience with our customers’ unique business processes and operational requirements are built into every solution―in the cloud or on premises. With this deep understanding of your industry, Epicor solutions dramatically improve performance and profitability while easing complexity.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing the emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


Epicor Altec Update

Based on the communication regarding Altec support policy from December of 2017, you may be aware that we intended to discontinue the support of Altec for the ERP version 10.1.600 and above from November, 1st, 2018. If you have already migrated or signed an Altec migration order form with your Epicor account manager to migrate your solution from Altec to Epicor advance printing (APR) or to APR with DocStar solution, we greatly appreciate that, However, if you are on ERP version 10.1.600 or above and if you have not had a chance to discuss with your Epicor account manager and sign an Altec migration order form yet, we are pleased to inform you that we are extending the Altec support deadline for ERP versions 10.1.600 and above till October, 31st, 2019 to enable you to have some extra time to plan for the Altec migration. In case you did not see the communication from December of 2017, please see the details of the Altec migration program below. For more information on how this extension of Altec support affects your business, contact the experts at Encompass Solutions.

Altec Document Management And Epicor ERP

In January 2017, Epicor acquired DocStar, a leading enterprise content management (ECM) provider. Founded in 1996, DocStar provides collaborative ECM with automated Accounts Payable (AP) solutions to streamline business processes for organizations of any size. DocStar solutions are available either on-premises or as a cloud hosted service in the SaaS (software as a service) model.

DocStar customers gain control over documents, improve retention and increase efficiency with the ability to capture, store and manage any document, from any location, on any device. DocStar’s experience in providing powerful integrations with various ERP solutions, accounting systems or other lines of business applications gives companies an even better return on investment. Deeper business insights empower users to make smart decisions that positively impact the bottom line.

We are encouraging Epicor ERP customers on releases 10.1.600 or 10.2.x, or moving to 10.1.600 or 10.2.x that are also using Altec to migrate to DocStar for a number of reasons:

The DocStar solution is more comprehensive, providing an all browser-based UI, easy-to-use user experience, well-integrated single platform for capturing, storing, retrieving and collaborating with search engine-like document searching, viewing/annotation, scanning, intelligent data capture, version control, security and retention management along with a drag and drop graphical workflow and electronic form designers.

Why DocStar Over Altec For Epicor ERP

  • Now that DocStar is part of Epicor, there will continue to be coordinated development and innovation with respect to future Epicor ERP releases for tighter integration between the solutions.
  • With DocStar, customers now have the choice between a cloud or on-premises deployment with the same functionality.
  • A tighter integration between ERP and ECM solutions is key for a seamless user experience. DocStar and Epicor ERP 10.1.600/10.2.x (and all subsequent versions of Epicor ERP) are tightly integrated for document attachment management functionality (Epicor APR and Epicor APR with DocStar to store/retrieve documents from Epicor ERP). DocStar AP automation processes invoice through the DocStar workflow to validate and match against Epicor ERP 10.1.600/10.2.x data in real time and raise exceptions when needed before automatically creating invoice records in ERP 10.1.600/10.2.x. Using DocStar workflows, electronic forms, and scanning, various other processes within your organization can be streamlined and automated to continue to expand the usage of the DocStar solution suite.
  • DocStar is Epicor’s only go-forward integrated ECM and AP automation suite for Epicor ERP.

Altec To DocStar Migration FAQ

DocStar, Altec, And APM Document Management In Epicor ERP

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing the emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


Epicor ERP 10.2.300 is now live and generally available to users. Epicor Software Corporation officially announced the release of their latest version of Epicor ERP (10.2.300) earlier this month. It was released to the public last week.

Announced at Epicor Insights earlier this year, the new capabilities provided in 10.2.300 deliver a better employee experience, improves package control, manages electronic (ACH) transactions in finance and leverage the power and agility of the Microsoft Azure platform to enhance the brands ERP cloud offerings. The Epicor Dealer Network Portal has also been released alongside Epicor ERP 10.2.300.

Epicor ERP 10.2.300 Features

When it comes to overall functionality, Epicor ERP version 10.2.300 brings a lot to the table in terms of capabilities found in the preceding releases of version 10.2. In its latest release, Epicor continues to build on its cloud-first architecture, provides new capabilities for users, strengthens its impact on business objectives, further develops ease of use and overall user experience, and improves visibility with relevant data insights. Leveraging the improved user experience, global capabilities, analytics, deep industry focus, performance and quality, more than 450 companies and 9000 users are utilizing the Epicor ERP 10.2.300 release in the cloud.

Epicor ERP 10.2.300 Kinetic UX Design And Framework

When it comes to usability and simplicity, Epicor ERP 10.2.300 extends across platforms and devices to drive growth and cultivate positive digital experiences. The workforce of today has come to expect device agnostic access coupled with intuitive interfaces. Epicor ERP 10.2.300 delivers on expectations with the best-in-class UX design and framework provided by Kinetic. Bringing a modern look and feel to the forefront, Kinetic goes further by improving system usability and performance.

Epicor ERP 10.2.300 Business Intelligence And Analytics

Data visibility and analysis tools continue to draw significant investment from Epicor and, in the ERP 10.2.300 release, Epicor Data Discovery (EDD) brings even more advantages. Leveraging the data you need to make analyses for timely and accurate decisions has never been easier. Enhanced with new dashboards and an advanced version, EDD can be used to provide a standalone security mechanism across multiple solutions—with or without ERP.

Sales and Material Management benefit greatly from empowered Epicor Data Analytics views, as well. A new content pack, making it easier to align financial and operational data, has been released for Financial Statements, too.

Simpler is better When it comes to SRSS reporting and a new SSRS Report Design application delivers enhanced design, preview, and publishing capabilities.

Epicor ERP 10.2.300 Dealer Network Portal

When it comes to Epicor users’ selling of products and services, a digital experience geared towards dealers is as important as the one provided to their own customers. Attract new levels of loyalty from dealers when leveraging the Epicor Dealer Network Portal, a component of Epicor Commerce Connect. The new Portal includes:

  • The Ability to leverage the Epicor Web Configurator
  • A focus on a dealer-centric experience
  • A dealer-dedicated channel through which to drive growth

“According to Forrester, direct-to-consumer (D2C) commerce is not a new approach to retail, but there is renewed interest for it among branded manufacturers. Epicor can help manufacturers transform the dealer experience through a modern eCommerce interface that dramatically elevates their brands to accelerate business growth. Dealer Network Portal works seamlessly with Epicor ERP and eliminates the cost of manual interactions and duplicate data entry, reducing errors, and overall operational costs.”

Scott Hays, Senior Vice President, Product Marketing, Epicor Software.

Epicor ERP 10.2.300 Package Control Identification (PCID)

The platform’s Package Control Identification (PCID) component received a significant expansion resulting from Epicor’s investment. PCID is an essential component of ERP for any manufacturer with a requirement for superior traceability, such as medical devices and aerospace and defense. Those manufacturers intent on grouping products together and managing their location and path through the enterprise. This release signifies the largest investment in traceability of Epicor ERP in years.

Epicor ERP 10.2.300 Field Service Automation (FSA)

Introduced with the initial release of version 10.2, Field Service Automation continues to make great advancements with four new integrations in:

  • Material Requests
  • Returned Material Goods
  • Expense Reporting
  • The Expansion Of Bi-Directional Contract Management

Additionally, enhancements for ease of use and to support international requirements across the product for both FSA Office and Field Mobile users including added functionality for call center, surveys and mobile pricing.

Epicor ERP 10.2.300 Global Business Management

The release of Epicor ERP 10.2.300 continues to expand with 20 countries that have been enhanced to stay current with recent updates.

The US and Canada received a major feature update to support wider use of electronic payments through ACH. Further expansion regarding the capabilities of ACH include direct deposits for payroll and automatic withdrawals from customer accounts.

US-based business’ FIPS 140-2 encryption and compliance requirements for U.S. customers is been introduced for companies with ITAR compliance requirements. For international customers, release enhancements include:

  • Automatic matching of AP & AR payments
  • Lower of cost or net realizable value (LCNRV) reporting

Epicor ERP 10.2.300 Cloud And MS Azure

The partnership between Epicor and Microsoft continues to make expand with the Microsoft Azure platform. Epicor 10.2.300 further leverages a range of Azure technologies that include Internet of Things (IoT) connectivity, artificial intelligence (AI), and machine learning (ML) to deliver ready-to-use, tailored-to-fit productivity and innovation solutions for midmarket manufacturers and distributors. Regardless of whether Epicor users’ deployment is in the cloud or not, the benefits of the partnership can be readily seen with the release of Epicor ERP 10.2.300. The capabilities of Azure include:

  • Epicor Cloud Upgrade Services is using cloud resources to move Vantage/Vista, Epicor ERP 9, and 10.0 customers to the latest release.
  • In-app messaging is now available to message to cloud users, bringing greater clarity around use of Epicor ERP in the cloud.
  • Online help and education are available to all users in the cloud, simplifying the installation and ongoing management of Epicor ERP for all customers.
  • Azure AD Authentication is used for single sign on (SSO) capabilities for both cloud users and Mobile CRM users.

Epicor ERP 10.3.300 Epicor University

New learning tools, content, and training tools are now available through Epicor University (EU). Users can leverage these new and exciting features to further achieve business goals. Beyond offering comprehensive training options The latest release can be more readily aligned with the different learning styles and needs of employees.

The Epicor ERP 10.3.300 release offers 75+ Upgrade Essentials courses that have been carefully designed to train users on the new functionality available to them. all users on maintenance and support have these courses available to them. Epicor’s Knowledge on Demand (KoD) service has been built directly into Epicor ERP 10.2.300, which includes several new short videos to help solve problems quicker and better understand the new functionality that can be used to great advantage. Ge the answers you need quickly and get back on task with simple search a function in the video library. Alternatively, you can access KoD video content through the Epicor ERP product directly. The Video Help icon on the program toolbar will assist in connecting you with the appropriate video content for your needs.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing the emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.

 

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