As part of our commitment to customer loyalty and continued support of the Encompass Managed Services Program, we’d like to offer the following managed services promotions.

Managed Services Promotions

Managed Services customers committing to new contracts or extending current agreements can take advantage of considerable savings on waived fees and free services.

  • 12-month Commitment Waived on boarding fee and 1-month service included (up to a $4000 value)
  • 6-month Commitment Waived on boarding fee (up to a $2,000 value)

Terms and Conditions

  • To remain eligible for discounts, commitments must be signed by October 16th, 2020
  • Terms are based on the Managed Services proposal
  • If 12-month agreement is broken, user owes remainder of contract and waived on-boarding fee
  • If 6-month agreement is broken, user owes remainder of contract and waived on-boarding fee
  • Contract termination based on service subject to review and approval
  • Offers applicable to any of the three Managed Services tiers outlined on the Encompass Solutions website – Here

Interested in taking advantage of these discounts? Want to know more about ourManaged services? Reach out to our department head directly – Here

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


In an effort to address the increasing call for our services and the remote requirements businesses currently need to adopt, we’ve expanded our emphasis on remote consulting and implementation services. This slower time could be an opportunity, while people have the bandwidth, to prepare to scale up for future growth.

You can tailor these combined training seminars and implementation services to topics specific to projects currently underway or planned in your organization. The benefit of combining these two services remotely results in better use of your time and money.

We are also discounting consulting blocks to make these services more easily available to businesses.

ESI Discounted Consulting Blocks

Adapting to constrained means of producing and delivering your products and services doesn’t have to impact business continuity. To ensure your organization suffers minimal disruption of day-to-day operations, we want you to be able to take advantage of our experience at a much lower cost to your business.

There are few scenarios where only one or two hours of consulting work may be needed in training or implementing new systems and components. That said, Encompass Solutions will discount consulting hours by a significant amount.

You can choose to make these seminars group sessions, where the audience sits in on actual project work being done in real-time. Alternatively, you may opt for these sessions to be 1-on-1 consulting engagements or as purely discounted work based on your project specifications. Remain operational and profitable, while your staff are able to participate in on-the-job training as the work is being completed by our implementation specialists and consultants.

Sample Workshops And Initiatives

We’ve listed several of our more popular projects to give an idea of how these discounted consulting hours can be used to benefit your business. Packages to guide you through value-added tasks while operations are slow or idled include:

Physical Inventory and Cycle Counting

If a factory is idle, this is a great time to perform a full physical while inventory is not moving.  With accurate inventory, once business picks up, you can be sure you can effectively use MRP and purchase suggestions with trusted output, and make better inventory decisions.

Once you have your inventory trued up, cycle counts, when used properly, will let you keep your inventory accuracy high and remove the need for a year-end full physical inventory.

Typically we can remotely assist a client that has no prior knowledge of performing a Physical Inventory with a couple of hours training, a hands-on workshop, and some remote support during the physical inventory itself.

Discounted Cost: $1,200 – includes seminar, training, set-up and follow-up questions

Preventative Maintenance

Epicor sells the Maintenance Management module to manage the maintenance department and its requests. The module also provides the framework for setting up preventative maintenance schedules, as well as planning and creating maintenance jobs.

With a factory idled, it’s a great time to schedule maintenance and set up this module for maintaining machinery, define maintenance plans by machine so that after a certain number of hours it can be flagged for maintenance, and be able to design and test so that when the plant is at full operational capacity, maintenance basically runs itself.

Discounted Cost: $600 – includes seminar, training, set-up and follow-up questions

Fixed Assets

Many companies own this module, but its typically brought online after an initial implementation project as a Phase 2 component.  The Fixed Assets module let you track your fixed assets and set deprecation schedules, that integrate automatically to the general ledger, reducing the need for manual depreciation calculations at the end of your financial year.  It’s also integrated with the Maintenance Management module to align with the same equipment – setting up for one module will ease the implementation of the other.

Using downtime to set up and automate the handling of depreciation now, will mean one less task to be performed at the end of every financial year.

Discounted Cost: $300 – includes seminar, training, set-up and follow-up questions

Costing

Many of our customers have questions about how Epicor handles job costing. This can be a complex area. Every company will have a costing model that works best for them – standard costing, average costing, FIFO, Last Cost are all different costing methods supported by Epicor ERP, and choosing the correct costing model has big implications as to how costing is reported to the general ledger.

Having accurate costing will also highlight or red-flag materials (both raw materials and finished goods) that need to be focused on to improve and maintain profitability. This targeted consulting event would be specific to your organization and would be comprised of a training component, recommendations from us based on conversations with your business, and support in setting this up in your environment.

Discounted Cost: $2,400 – includes T account explanation and costing model comparison, discovery and design, system configuration, testing and rollout.

Project Management Module

The Project Management module lets you tie all the activity for a project, and get an overview of all the costs involved.   This is especially good for long term projects, allowing you to track sales expenses, orders, engineering design time, purchasing and manufacturing costs, and provide a full overview of the entire project from beginning to end.   Being able to tie all this information together automatically is a huge timesaver, you no longer have to write custom reports, or manually pull information together.  For many customers, especially those selling to government agencies, for example, being able to set milestone billing,  or providing a percentage of completion billing that would other be a very manual and cumbersome process.   Epicor’s Project Management module also provides for revenue recognition, both at the phase, and project level.  It also fully integrates with the general ledger within Epicor ERP.

Discounted Cost: $3,600 to $4,800 (depending on requirements) – includes T account explanation and costing model comparison, discovery and design, system configuration, testing and rollout. Note: Typical consulting time around a Project Management engagement takes 2-3 days, depending on the customer requirements

Case Management

This is a Customer support tool, that many people have licensed, and are not leveraging.  Case Management allows an organization to use a case as a ‘binder’ to track customer issues, and tie together the relevant quotes,  sales orders, jobs, materials, RMA processing and solutions together for a holistic view of the customer’s resolution – it’s particularly useful in the quality area.  Use of Case Management allows your organization to build up a knowledge base, to be referred to should another customer have a similar issue in the future.  With this module you can track KPI’s, like time to resolution, and SLA commitments.    Epicor’s Task Management system can also be leveraged here.

Discounted Cost: $300 – includes training and follow-up questions

Task Management 

Many people have access to Epicor’s Task Management system.  Task Sets are embedded into Epicors Quotation, Engineering, Case Management modules. Having a structured set of tasks within a case, quote or engineering workflow, aids in ensuring that your team adheres to your companies best-practice standard procedures, and ensures compliance.

Discounted Cost: $300 – includes training and follow-up questions

Enhanced Quality Module

Epicor’s Enhanced Quality module builds on the foundations of the standard quality module, allowing you to design and configure inspection plans that tie to your organizations quality needs using out of the box software.    This is often used to ensure correct equipment calibration, in conjunction with the Maintenance module.

Discounted Cost: $1,200 – includes training and workshop to design a simple ‘first quality configurator’. Note: Typical consulting time around an advanced quality engagement could be several days depending on the complexity of the configurations and different product lines involved.

Discounted Consulting Terms and Conditions

We don’t want to introduce a menagerie of needless rules regarding these discounts, but we also need to be respectful of our consultants’ livelihood and schedule. To be eligible for discounted consulting hours, one must:

  1. Make your purchase of consulting hours by the end of April 2020.
  2. Bulk packages must be paid for upfront.
  3. Hours must be used by the end of 2020.
  4. Prices are based on estimates. This may increase or decrease based on the customer’s unique business processes and requirements.
  5. Services discounts only apply to new services deals.
  6. Discounted consulting engagements will require a deposit.
  7. Discounts are off the list price, not a currently negotiated rate.
  8. Discounts are capped at rates depending on the type of work and volume. 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass has helped modernize operations and automate processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


What’s your hull?  When was the last time you dry-docked your business?  How can you leverage COVID-19 shutdowns and downturns to revitalize your core business systems to emerge stronger, faster, and leaner after the pandemic storms have passed?

If you’re like us, you’ve spent a lot of time asking critical questions about how COVID-19 will affect you, your employees, and the future of your business.   At Encompass, we’ve been talking a lot about dry dock.  When a ship needs critical work on its hull, it is pulled out of the water into a ‘dry dock’ for inspection and repairs.

This is hugely expensive.  It’s hugely inconvenient, too.  Taking a ship out of water is the equivalent of locking the doors of your business.  We all do that for holidays (fun and predictable), year-end inventories (predictable but never fun), and occasionally because life is unpredictable and sends us surprises like snowstorms and power outages.  But most of us have never shut down our businesses for an extended period of weeks or months the way a ship is taken out of the water for months in dry dock.

COVID-19 changes that.  Some of you sent staff home and locked the gates.  Some of you feel like the gates are locked anyway because your customers are sheltering in place at home.  Some of you saw your entire supply chain shut down and fall apart.  In some way or another, most of us are in dry dock right now.  It’s expensive, outside our control, and hugely inconvenient.

If we’re all dry-docked anyway, how can we take advantage of a complete system shut down and upgrade our business ‘ships?

What’s your hull? When was the last time you dry-docked your business?

If your business is a ship in dry dock, the hull represents your critical systems.  Do you have areas of your business that desperately need overhauling, but they are too integrated in your daily routine to ever take them offline?  This could be:

  • Network and server setup that impacts the security of your systems.
  • ERP modules you paid for but never implemented.
  • Part BOMs that have been inaccurate for years.
  • Financial, engineering, and manufacturing configurations that drive you and your staff crazy.
  • Cleaning up old, bad MRP data so your ERP can run MRP, scheduling, and purchasing accurately.

Encompass is using our own dry-dock time to upgrade and improve the systems that run our business.  We’re keeping staff engaged on continuous improvement projects we never have time to work on when we’re running at full capacity.  And since we are working on systems, this can all be done remotely.

What can you do to improve your systems?  Right now, your best staff members are probably sitting idle.  They’re afraid of COVID-19.  They’re afraid of losing their jobs.  And they’ve been frustrated for years because they know how to improve your systems but never have time to work on them.

How can you leverage the recent shutdowns and downturns?  Can you use idle time to revitalize your core systems?  What will make you stronger, faster, and leaner once this storm blows past?

Do you need our help?

If you’re reading this, know that Encompass chooses who we partner with.  We pick and choose customers, and we’re with you today because we fundamentally believe in your business.  We want you to survive and thrive.

If you do need help, we started preparing ‘dry dock support’ packages for our customers in late January, and we’re geared up to offer support with:

  • Remote workshops on all core Epicor modules to help your team identify best practices, plan, prep, implement, and process improvements across the system.
  • Rapid implementation of new modules. Right now is the easiest time you’ll ever have implementing scheduling, quality assurance, landed cost, and other new functionality.
  • Report development and customer and supplier communications right out of Epicor.
  • Coaching on how to optimize projects when your team is working from home.

Let us know what you need.  Or just touch base and let us know you, your team, and your families are OK.  We like you as people, and we like being in business with you.  We’re all in this together.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass has helped modernize operations and automate processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


Encompass Solutions MArch 2020 News And Updates

With Winter wrapping up and Spring on the horizon, there are some budding developments in the world of manufacturing, Epicor, and Encompass. Here are a few updates, events, and resources to consider this March.

Epicor Insights 2020

Insights 2020 is Epicor Software Corporation’s annual user conference. This event is looked forward to every year by employees, partners, and customers from around the world. If you want to have a look at the current Insights 2020 agenda, you can review all the details, here.

Don’t forget, we’ll be holding our own annual customer appreciation event at Insights with drinks and food for all our partners and colleagues in attendance.

an image of the Epicor Insights Executive view exhibit floor

New Kinetic Experiences Available for Epicor ERP Cloud Customers

As we continue making progress through the Epicor Kinetic journey, more Kinetic reports and processes are now available to our Cloud ERP customers to test and provide important feedback that will help to shape Kinetic innovations.

an iamge of the epicor erp kinetic design framework as revealed during epicor ignite 2020

Epicor Patch Management Service

Encompass Managed Services enable businesses to supplement their internal functional resources with Encompass experts. Our new patch management service extends your Epicor system functionality with an iterative process. We ensure your system is always up to date and functioning at peak performance with the Encompass Patch Management Service.

epicor patch management services

What You Need To Know About Cloud Computing

From storage to software, if you’re getting/using it over the Internet, it’s cloud computing. “Cloud” is the delivery of on-demand computing resources over the Internet. You can leverage the cloud in many ways, including the deployment of your Epicor ERP system. Learn more about the benefits and challenges associated with Cloud computing.

an image of a server room used by epicor prophet 21 cloud erp for distributors on microsoft azure

Product Knowledge At The Core Of Your Company Culture

To demonstrate that you can solve a customer’s pain points, you must know technology solutions at a detailed level—you need deep product knowledge. You must also understand the specific needs of your customers so you can communicate which solutions and capabilities are most relevant to them. When you have more comprehensive knowledge on both fronts, you can communicate how your solution is differentiated, relevant, and superior on a functional level.

Epicor production management as part of the complete epicor erp overview

Encompass Solutions & SPCA Of The Triad Donation Drive

As part of our quarterly community service initiative for Q1 2020, Encompass Solutions will be working with SPCA of the Triad to conduct a donation drive. We are gathering and requesting Food, Materials, and monetary donations to assist our local SPCA. While all of our employees are encouraged to participate, we extend our invitation to participate beyond the walls of our offices. If you’d like to help improve the lives of shelter animals and their caregivers, please join us in making a donation.

ENCOMPASS Q1 FOOD DRIVE SPCA FLYER

Cycle Counts That Count Workshops

Cycle Counts That Count will help you implement better cycle counting on a daily, weekly, or monthly basis starting in April and let you potentially conduct your last ever year-end full physical inventory that same year. The final full physical will validate your efforts at daily counting and provide management with the data they need to determine when to switch to a cycle only inventory process.

cycle counts the full physical inventory continual process improvement workshop

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


If you’re like many manufacturers in the US and around the world, COVID-19 has disrupted your supply chain significantly. Many of our partners have spent the recent weeks evaluating which of their Suppliers in China and other parts of Asia have stopped shipments. Evaluating how this will affect your manufacturing operations in the US and other facilities around the world can be a cumbersome task. The impact on the delivery of products that this global pandemic has produced cannot be understated. By proactively leveraging these COVID-19 resources, your business can be better prepared than businesses reacting to the latest industry disruption.

Discounted Consulting

In an effort to address the increasing call for our services and the remote requirements businesses currently need to adopt, we’ve expanded our emphasis on remote consulting and implementation services. This slower time could be an opportunity, while people have the bandwidth, to prepare to scale up for future growth.

You can tailor these combined training seminars and implementation services to topics specific to projects currently underway or planned in your organization. The benefit of combining these two services remotely results in better use of your time and money.

We are also offering discounted consulting blocks to make these services more easily available to businesses.

Cycle Count Workshops

Streamlining inventory management through effective cycle counting can do away with show-stopping inventory activities at the end of the year when flu-season and holiday social gatherings are in full effect.

Work smarter, not harder, and instate a policy that ensures your organization is prepared throughout the year with accurate and effective inventory management.

Production And Delivery Analysis

Our consultants increasingly hear from the board room regarding how outside vendors, salespeople on the road, and visiting customers could potentially bring nasty bugs into their facilities. It’s a legitimate concern and carrying out predictive analytics is an undertaking where Encompass Solutions is happy to lend a hand. Together, we can sit down and take the time to figure out how you can stay in business during an uncertain time, remain profitable, and protect your staff.

Want help creating your own alternate production and sales plan for the next 90 to 180 days? You’ve likely got many questions revolving around how operations and production will change moving forward. We can help you answer and develop plans in regard to the following questions:

  • What products were imported in the last 90 or 180 days?
  • How will limited supplies impact their production?
  • How will this impact open sales orders and forecasted sales?
  • Which customer accounts will be hit the hardest?
  • How will this affect revenue?

Leveraging Remote Meetings

For many, remote work is a concept that difficult to manage within the current structure of their organization. We’ve mastered the art of remote work with our partners and can help your organization get a handle on the most efficient ways to leverage remote resources and staff.

Encompass offers remote support via Zoom on a daily basis to organizations across the globe. Let us lend a hand in helping you set up and manage your workforce remotely when needed. We’ll assist you to manage your data in such a way that facilitates lag-free, streaming audio and video sharing, suggest the best situations when staff should stay at their desks vs a group in the conference room, how to manage audio if there are multiple users on laptops in the same room, downloading recorded Zoom sessions, and more.

Ultimately, in a worst-case scenario, you may decide that your teams should work remotely for a period of time. We’ll help you develop and implement the Zoom and Webex best practices that fit your organization’s structure. You can maintain that framework and adjust it as time goes on.

Alternate Plans For Production And Sales

Ensure your production floor and sales activities remain in operation, regardless of the current climate, through the development of alternatives based on projected 90-day and 180-day forecasts.

  • How will limited supplies impact their production?
  • How will this impact open sales orders and forecasted sales?
  • Which customer accounts will be hit the hardest?
  • How will this affect revenue?

If you have asked yourself any of the following questions over the last few weeks, it may be worthwhile to formulate alternatives in the event your trading partners cannot fulfill their obligations for one reason or another. Reach out to Encompass today and we’ll work with you to ensure you have an effective plan in place prior to the next big disruption.

Encompass Small Business COVID-19 Resources

Encompass Small Business COVID-19 Resources can assist in completing projects, evaluating and renovating new or existing systems, as well as providing managed services to supplement limited workforce scenarios.

US Small Business Administration Guidance & Loan Information

Emergency Injury Disaster Loan (EIDL) Program

Small businesses and private nonprofits are now eligible to apply for the SBA’s Economic Injury Disaster Loan program. The working capital loans of up to $2 million can provide vital economic support to small businesses and nonprofits to help overcome the temporary loss of revenue they are experiencing.

CARES Act

Coronavirus Aid, Relief and Economic Security (CARES) Act

Payroll Protection Program (PPP) Loans

Payroll Protection Program Loans were put into effect April 3, 2020, to provide small businesses with loan funds to maintain their workforce and keep their employees paid. You can read more about the program Here.

Employment Law Changes

Effective April 2, the Families First Coronavirus Response Act mandates paid sick leave, paid family and medical leave and enhanced unemployment compensation benefits.

Click Here for downloadable workplace posters from the U.S. Department of Labor.

Council of Development Finance Agencies Weekly Briefing

Fridays, at 1 p.m. — These one-hour phone calls will feature legislative updates, news from our members, state and local financing strategies, and lessons learned from previous development finance responses to disasters.

Click Here for more information.

Taxes

Federal: The IRS has automatically extended payment deadlines until July 15, 2020, with some exceptions. The filing deadline is still April 15.

US Chamber of Commerce Coronavirus Response Toolkit

Click Here to access guides for employment law changes, workplace safety information and other resources.

US Chamber Coronavirus Emergency Loans Small Business Guide and Checklist

Ready.Gov Disaster and Emergency Resources Businesses

Click Here for disaster planning for businesses.

COVID-19 Resources For Control And Prevention

It should be noted that first and foremost, you and your staff should be taking all available precautions to minimize the spread of infectious disease in and out of the workplace. While we are adopting our own standards for the health and safety of our staff at Encompass, we don’t feel it is prudent to make suggestions to our partners and other businesses. Join us in following the suggestions of the professionals and research the best practices.

United States Department Of Labor – Occupational Health And Safety Administration

Centers For Disease Control And Prevention

The United States Food and Drug Administration

World Health Organization

We hope you will continue to remain safe and take the necessary precautions to ensure the safety of your families, friends, colleagues, and communities.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


Encompass Solutions, Inc. will now offer implementation sales and support, EDI enhancements, and managed services to U.S. distributors as part of the Epicor Prophet 21 partner program.

Encompass Solutions Inc., a company specializing in business consulting, ERP software implementation, EDI, and IT services, today announced that it has joined the Epicor Prophet 21 Partnership Program. Teaming with Epicor Software Corporation’s P21 Division, one of the world’s leading providers of ERP software focused on serving the needs of distributors, enables Encompass Solutions, Inc. to leverage their 20 years of experience providing consulting services to promote, implement, and customize P21 to their clients in distribution.

The newly formed relationship provides Encompass Solutions Inc. with the ability to meet the increasing demand of small and medium businesses (SMBs) in a multitude of sectors in search of a powerful distribution solution to address their needs in Accounting, Warehousing, Inventory Management, CRM, Analytics, and more.

Since its founding, Encompass Solutions Inc. has helped SMBs remodel, revitalize, and realize their business goals through the implementation of end-to-end ERP solutions. These solutions provide increased visibility, flexibility, and accountability distributors need to overcome potential barriers to growth and further increase productivity.

“Whether wholesalers and distributors focus on raw materials, finished goods, or anything in between, there is a definite need for robust solutions to support and expand efforts in operational efficiency and growth,” said Sonia Haslam, managing partner for Encompass Solutions Inc. “This newly minted partnership with P21 will allow us to better equip wholesale and distribution SMBs with the tools they need to outpace the competition and adapt to disruption in their industry.”

“We are pleased to welcome Encompass Solutions as an Epicor Distribution partner,” said Todd Daubenberger, Senior Director Sales and Strategic Alliances, Epicor Software. “We have long known of the quality and reputation of Encompass Solutions, so they were a natural fit for us. Our partnership will enable both our organizations to deliver our industry-leading solutions and provide unparalleled service and support to distributors.”

About Epicor Software Corporation

Epicor Software Corporation drives business growth. Epicor provides flexible, industry-specific software designed to fit the precise needs of our manufacturing, distribution, retail, and service industry customers. More than 45 years of experience with customers’ unique business processes and operational requirements are built into every solution―in the cloud or on-premises. With this deep understanding of your industry, Epicor solutions dramatically improve performance and profitability while easing complexity so businesses can focus on growth.

About Encompass Solutions Inc.

Encompass Solutions Inc. is a Certified Epicor Gold Partner offering professional services in business consultingproject management and software implementation. Whether undertaking full-scale implementation, integration and renovation of existing systems or addressing the emerging challenges in corporate and operational growth, Encompass provides a specialized approach to the unique needs of manufacturers and distributors. As experts in identifying customer requirements and addressing them with the right solutions, Encompass ensures clients are equipped to match the pace of Industry.


As part of our quarterly community service initiative for Q1 2020, Encompass Solutions will be working with SPCA of the Triad to conduct a donation drive. We are gathering and requesting Food, Materials, and monetary donations to assist our local SPCA. While all of our employees are encouraged to participate, we extend our invitation to participate beyond the walls of our offices. If you’d like to help improve the lives of shelter animals and their caregivers, please join us in making a donation.

We are holding a food drive for the SPCA of the Triad from March 1 – April 14, 2020 (extended from the original March 31 close). Ideally, we want to funnel all goods to our Greensboro office and monetary donations through our local SPCA. However, if you’d like to support your local chapter, that’s just as admirable.

We don’t want this effort to be limited to ESI employees. So, please invite your friends, family, and colleagues to participate. Please see our donation drive flyer below for more details on how you can participate and what items are needed most. To make a donation directly to the SPCA, you can do so here:

ENCOMPASS Q1 FOOD DRIVE SPCA FLYER

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass has helped modernize operations and automate processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


Encompass Solutions’ Managed Services offers a simple, structured patch management cycle to keep your on-premise Epicor installation aligned with Epicor’s update cadence policy.

The Encompass patch update program keeps your Epicor ERP system running at peak performance. This update cadence keeps your business in sync with the latest iteration of your Epicor software. The benefit Encompass provides is a dependable and iterative service that leaves you more time and energy to focus on revenue-generating activities for your business.

Stop spending time on tedious back-end tasks that can distract your teams from making real headway in the form of productive work.

What Is Patch Management?

Patch management is a component of overall system management that generally includes acquiring, testing, and installing multiple patches. Common patch management tasks include, but are not limited to:

  • Maintaining knowledge of available patches
  • Determining which patches are appropriate for specific systems
  • Proper patch installation
  • System testing prior to and following installation
  • Documentation of configurations and procedures

Patch Management Service Schedule

The whole patch process takes roughly two weeks to complete before the cycle is ready to start anew. Here’s how the Encompass Solutions Patch Management Service works:

Day 1 – A new patch is released from Epicor Software Corp. and notification follows

Day 2 –  Epicor ERP system patch updates are disseminated and installed

Days 3 through 12 – Testing of processes and Unique Business Cases (UBCs) takes place in the test environment to ensure no process is impeded with new patch rollout.

Day 13 – After testing is completed, the new patch is pushed to the live Epicor ERP environment.

Day 14 – A new patch is released from Epicor Software Corp. and notification follows

an image of the encompass solutions Epicor ERP Update Lifecycle - Managed Services patch management

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing the emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


Encompass Solutions October 2019 News And Updates

October brings about a seasonal change and Autumn is the time to start thinking about where you want to go in the new year. Upgrades, new products, new systems, marketing efforts and more are all part of the bigger picture that grows your business. Start thinking about getting things in order for the close of 2019 and begin mapping out the trajectory of your business in 2020. Keep things easy on your teams as year-end draws near and leverage these October 2019 news and updates.

Epicor Cloud ERP 10.2.500 Upgrade

The Epicor Cloud ERP is nearly two weeks away from its last large upgrade for 2019. If you are not already testing your unique business components (UBCs) in Pilot, you should be. There’s also a new opt-in/out rule regarding UBCs for customers on maintenance. If you haven’t already begun, start testing today.

an image announcing the epicor cloud erp 10.2.500 update

Trade Show Exhibitors: DMC 2019

We’re excited to announce our exhibition at this year’s Defense Manufacturing Conference, taking place December 2-5 in Phoenix, Arizona. Come see us at Booth #746 for the latest in Epicor ERP, EDI, Managed Services, and process improvement opportunities for your business.

Business Year-End Checklist

It is that season once again. Ensure your financial, IT, and growth plans are set for the new year with our complete year-end checklist. Read the complete year-end checklist in detail or download the simplified PDF. You may also want to watch our on-demand webinar regarding full-physical inventory best practices.

 

Epicor ICE Tools

Epicor Internet Component Environment, more commonly known as Epicor ICE, is a business system architecture. It is designed to help customers use and enhance Epicor applications at a business level, rather than a technology level. The result is minimal overhead for your business.

an image of programmers and developers using epicor ICE tools

Want Free Sales Tax Services

Sales and use tax regulations across state lines have only become more complicated in the wake of Wayfair v. South Dakota. Fortunately, your business may qualify for free tax services in as many as 24 states. Begin the qualification process today. Want more information on the tax laws changing the nation? Download the latest Sales & Use Tax Compliance resource from our partner, Avalara. Register for the upcoming webinar on how to qualify for free tax services.

an image of the Tax compliance is a challenging undertaking for a business of any size. Regulations are changing constantly at local, state, and federal levels. Not to mention, business relationships with suppliers and customers are growing and expanding, too. All of this ties in to how tax liability is organized, calculated, and addressed. Now, what would you say to an offer that included all of these services and more, for free? Kind of a no brainer, right? Well, if your company resides in one of the 24 qualifying states, you can take advantage of this special program, free of charge. Take advantage of: • Free state registrations • Free tax calculations • Free tax returns preparation, filing and remittance • Audit assistance. Here’s how you can apply at no cost to your business. The Streamlined Sales Tax (SST) Agreement enables participating states to simplify and modernize sales tax administration, in order to substantially reduce the tax compliance burden. As one of only a few certified SST service providers, our partners at Avalara perform the above tasks. In this case, the states pay Avalara for the services, while qualifying businesses get them for free. You can start the qualification process by visiting the following link: Get free tax services in 24 states. About Streamlined Sales Tax member states

Webinar: How Dell Transformed Their Supply Chain

Our partners at SourceDay delivered the technology Dell Computers needed to bring their supply chain into the modern age. In case you missed it, you can watch the on-demand educational webinar presented by Dell on how they modernized their supply chain and improved supplier collaboration. Watch the webinar.

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About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing the emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


Summer has arrived and we’re providing the best opportunities and strategies to help you keep cool and improve operations when the temperature rises. Better tools and improved operational efficiency mean you have more time to relax. Here are a few July 2019 News and Updates with opportunities for you to take advantage of this summer.

Get to know what Lean means in our brief overview of the manufacturing philosophy and how ERP helps eliminate waste in the workplace.

Not familiar with Industrial automation? Kicking around the idea of automating in-house processes this year? Here’s a rundown of the most often utilized forms of Industrial Automation on the factory floor. We also included a few ways ERP and EDI add to the equation.

Want a better view of corporate performance? How about a better handle on internal budgeting processes? Join us for a live webinar on Mastering the Art of Innovative Budgeting and Planning on July 18th, 2019 @ 1 PM EST.

EDI is an essential part of any company’s digital transformation. For many, it’s an industry standard that cannot be ignored. We put together an easy read on the subject of the Barriers and Benefits of EDI Implementation.

Mark your calendars for a joint webinar with Encompass Solutions and Bezlio on how you can mobilize your teams to work with your ERP data securely from anywhere, any time, online and offline. The event takes place on August 7th at 2 pm EST. Register today.

Now that Tax Season is over, how has your business been impacted by sales tax and nexus rules in the wake of Wayfair v. South Dakota? Need a more robust tax solution or just want to know more about these sweeping tax changes? Download the latest Sales & Use Tax Compliance resource from our partner, Avalara.

7 Ways ERP Improves Lean Manufacturing

an image depicting how ERP combats the 7 wastes of manufacturing, improves operations, and leverages the tools you have more effectively

A primer on Lean for the uninitiated and how ERP combats the 7 wastes of manufacturing, improves operations, and leverages the tools you have more effectively.

Industrial Automation

A topic of conversation that manufacturers all over the globe are discussing on the shop floors of production facilities and in the board rooms of corporate offices.

Upcoming Webinar: Master the Art of Innovative Budgeting And Planning

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Join us for the live webinar on July 18th, 2019 @ 1 PM EST.

Overcome EDI Barriers

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EDI is essential for fast and fluid information exchange. Get rid of the paper and manual entry by going digital with EDI built for manufacturers.

Webinar – Mobility With Epicor ERP

an image of the bezlio mobility with epicor webinar registration as part of the june 2019 news and updates from encompass solutions

Mobilize your workforce and sales force by accessing your secure, on-premises data sources in real-time, on any mobile device, from anywhere. Join us on August 7th at 2 pm EST.

Getting Your Taxes In Order with Avalara

an image of the sales tax and compliance resources from Avalara as part of the june 2019 nes and updates from encompass

Over the last year, some sweeping changes to sales tax laws have affected businesses conducting sales across state lines. Make sure you’re in compliance with the latest regulations.

Encompass July 2019 News And Updates

Encompass Solutions is happy to announce it will be helping Tensator and Process Solutions improve trading network efficiency, security, and transparency with the Encompass EnTrust EDI solution

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Epicor July 2019 News And Updates

Haven’t read up on the latest Epicor ERP update? Get to know more about the latest features and updates of Epicor ERP 10.2.400.

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Oracle NetSuite July 2019 News And Updates

NetSuite continues to develop new eCommerce extensions that carry the online retail capabilities of the platform even further.

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About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing the emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.

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